Pros (+) Best hotel staff ever and 24 hour reception! The room was very cute and cozy. It felt like home, not like a hotel room. Great location in the square.
Cons (-) Better AC for American travelers :)
4 stars
Hotel Wentzl
Photos of Hotel Wentzl
Overview
Situated a short stroll from The Krakow Central Station, Hotel Wentzl offers guests an ideal base when in Krakow. It is close to Historical Museum of Krakow, eateries and shops.
There are a variety of facilities available to guests of the hotel, including a 24-hour reception, valet parking and free Wi-Fi. Airport transfers, a laundry service, babysitting/child services and a dry cleaning service are available upon enquiry. Just minutes from nearby bars and clubs, this 4-star hotel also allows guests to discover what the local nightlife has to offer.
Hotel Wentzl features 18 rooms, each with a telephone, a mini bar and a radio.
Breakfast, lunch and dinner are prepared daily at Wentzl Restaurant, specializing in Italian and European fare.
John Paul II International Airport Krakow-Balice is under a 20-minute drive from Hotel Wentzl. Guests can also visit National Museum Krakow, Wawel Royal Castle and Wawel Cathedral.
Latest deals for Hotel Wentzl
Amenities at Hotel Wentzl
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Minibar
- Restaurant
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- Video games
- DVD player
Services and conveniences
- Wake-up service
- Safety deposit box
- Tour desk
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
General
- Slippers
- Interconnected room(s) available
- Telephone
- Storage available
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Things to do
- Cycling
Spa
- Massage
Reviews of Hotel Wentzl
9.0
Wonderful
1539 verified ratings
Wonderful
1181
Very good
209
Good
99
Okay
22
Fair
10
Mediocre
9
Poor
9
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel, making it feel cozy and welcoming. However, there were significant complaints regarding cleanliness and maintenance issues, particularly with the bathrooms and breakfast offerings. Some guests also noted that the amenities did not meet their expectations based on online descriptions.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel offers an exceptional location right on the main square, providing amazing views and easy access to nearby attractions and restaurants.
How are the hotel's staff and customer service?
The staff at the hotel are known for being very friendly, helpful, and accommodating, ensuring a pleasant and comfortable stay for guests.
What are the highlights of the hotel's rooms?
The hotel's rooms are spacious, clean, and comfortable, with some offering beautiful views of the main square and well-appointed amenities such as Nespresso machines and lovely decor.
What are the dining options like at the hotel?
The hotel's restaurant offers a great breakfast and delicious Italian and European fare, while also accommodating food delivery to guest accommodations.
Is parking available at the hotel?
While parking may be difficult or expensive, the hotel's exceptional location and nearby attractions make up for any inconvenience related to parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the square comes highly recommended.
Consider Noise Levels
While the hotel's central location offers great views and convenience, some guests noted that noise from the square could be disruptive, particularly during weekends. Light sleepers may want to take this into consideration.
Explore Nearby Attractions
The hotel's proximity to Main Market Square and other historic sites makes it an ideal base for sightseeing. Take advantage of the central location to explore the nearby attractions on foot.
Check Breakfast Options
While many guests praised the breakfast, some mentioned limited choices and slow service. Consider exploring nearby cafes for breakfast options if the hotel's offerings do not meet your expectations.
Parking Considerations
Guests highlighted that parking in the area can be challenging and expensive. Consider alternative transportation options or inquire about parking arrangements with the hotel in advance.
Room Comfort and Amenities
Guests appreciated the spacious and clean rooms, but some mentioned issues with outdated electricals and uncomfortable mattresses. Consider checking with the hotel about room amenities and conditions before booking.
Consider Room Temperature
Some guests noted challenges with adjusting the room temperature. Inquire about the room climate control to ensure a comfortable stay, especially during extreme weather conditions.
Evaluate Breakfast Service
While some guests enjoyed the breakfast, others mentioned slow service and limited choices. Consider managing expectations for the breakfast service or exploring nearby dining options.
Accessibility and Staff Service
Guests appreciated the hotel's central location and the helpfulness of the staff. However, some mentioned challenges with noise and the need for room updates. Consider reaching out to the hotel staff for specific room requests and assistance.
Plan Early Check-In
Several guests appreciated the hotel's flexibility with early check-in. If you have specific arrival time requirements, consider contacting the hotel in advance to make necessary arrangements.
Location
Rynek Glowny 19, 31-008 Krakow, Malopolskie
What's nearby
- Cloth Hall121 yd
- Main Market Square126 yd
- Krakow Old Town192 yd
- Kościół Mariacki207 yd
- Uniwersytet Jagielloński246 yd
- Muzeum Historyczne Miasta Krakowa247 yd
- Krakow City Centre437 yd
- Academy of Music in Krakow0.3 mi
- Brama Floriańska0.3 mi
- Barbakan0.4 mi
- Królewska Katedra na Wawelu0.4 mi
- Wawel Castle0.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Wentzl
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $174 |
Average price (weekend night) | $190 |
When to book a room at Hotel Wentzl
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Wentzl
FAQs when booking at Hotel Wentzl
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in KrakowMost recommended
See most recommended stays in KrakowGood to know
Value for money | 8.9 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Krakow J. Paul II Balice |
Distance to airport | 6.5 mi |
Everything you need to know for your stay in Krakow
Complete your trip
Popular destinations