Overview

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Novotel Krakow City West

Armii Krajowej 11, 30-150 Krakow, Malopolskie, Poland
+48 126 226 400

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+48 126 226 400
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Rates

Overall guest ratings

8.4/10 Excellent
Based on 877 reviews
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Review highlights

  • 9.5
  • 9.3
  • 8.6
  • 6.9

Good to know

  • Professional service
  • Clean rooms
  • Friendly service

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    About

    You will love the 4-star Novotel Kraków City West hotel with elegant interior, cozy library, stylish bar and colorful area for kids. Big rooms, wooden furniture in warm colors and free WIFI guarantee a comfortable stay for holidays and business trips. Our guests can enjoy an indoor swimming pool or relax in the sauna. At Novotel we care about your wellbeing, and dinner in our stylish restaurant will be a perfect end to a wonderful day.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 877 reviews
    • 9.5 "World class service."
    • 9.3 "Perfectly clean."
    • 8.6 "Breakfast is good."
    • 8.5 "Very good internet connection."
    • 8.3 "Comfort level is high."
    • 6.9 "Average value."
    • 6.7 "Location is acceptable."
    • 4.9 "Pool is below average."
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    Overall Rating

    8.2 Excellent
    Based on 368 reviews
    • 9.3 "Perfectly clean."
      9.6 "96% said rooms were clean."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      8.6 "86% thought the service was very professional."
    • 8.7 "Very good internet connection."
    • 8.3 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
    • 8.0 "Breakfast is good."
    • 6.7 "Food is average."
    • 6.5 "Average value."
    • 6.3 "Location is acceptable."
      5.2 "Parking was ok, according to 52%."
    • 5.1 "Pool is mediocre."
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    Overall Rating

    8.6 Excellent
    Based on 271 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 8.6 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.0 "Rooms are great."
      9.8 "98% thought rooms were spacious."
      9.6 "96% said rooms were clean."
    • 6.8 "Average value."
    • 6.6 "Location is acceptable."
    • 4.9 "Pool is below average."
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    Overall Rating

    7.7 Good
    Based on 52 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Comfort level is high."
    • 7.5 "Nice rooms."
    • 6.9 "Average value."
    • 6.5 "Food is average."
    • 6.2 "Vibe was decent."
    • 6.1 "Location is acceptable."
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    Overall Rating

    8.0 Good
    Based on 184 reviews
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Generally very clean."
      9.6 "96% said rooms were clean."
    • 8.5 "Breakfast is good."
    • 8.3 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.0 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
    • 6.7 "Food is average."
    • 6.6 "Location is acceptable."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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