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Clean & modern. The right choice for people travelling for business that needs a restful night. Reception staff has been a little bit annoying. They should smile at least once and try to speak a better english! Unfortunately not everyone travelling in Germany is supposed to speak german. In the morning the smell coming from the kitchen is really disgusting! I had to change my suit after having breakfast at the restaurant as it was smelling like a fried sausage.
friendly staff, rooms very clean and comfortable. Overall pleasant stay Bar service was slow but maybe because the hotel was fully booked. Restaurant floor was very dirty at breakfast on each day of our stay.
Good location for motorway and ciy access. Secure underground parking and a relaxed airy hotel feel.
Very good stay
The friendly and knowledgeable staff were very good. The bar meals were good, tasty food in large portions. Saturday breakfast was chaos, nobody on the desk to seat us and the manager running around barking at the staff as if it was their fault that everyone had gone to breakfast at the same time.
One of few (only?) hotels with rooms available during the plastics trade show. Price was too high given the facilities and location.
Its roominess. Breakfast included many different types of food, including full English breakfast. The fridge in the room. That one could get a snack until late in the evening. Useful to have trolleys to move luggage about. The only small thing was that our daughter was staying in the hotel too with her 7 month old baby. She needed and asked for boiled water to make up the baby's milk. This did not arrive. Perhaps a language diffculty?
Shopping, saw the country around where we stated and visited relatives room needed air conditioning
Bathroom was really nice and location is very good we were sent to the room with tourists living in it, situation wasn't nice...
Ver few things were to be liked but would include that it is pretty quiet so sleep was good too many; internet very expensive for a business hotel; rates incredibly high, more for a 5 star hotel than this.The Mercure is about 2 to 3 star at most. Room was not ready at 4pm which is unheard of; no apology, no complimentary drink while waiting for the cleaning; room when ready was the wrong one so change for another room which was not ready either. Its also utterly expensive
A very friendly staff ,excellent breakfast and general conditions in the hotel excellent
? Check out took 25 minutes, Internet should be free on such hotels, and parking should be free also
Excellent menus - the cook is heading towards a Michelin star. Staff very helpful. Excellent swimmming pool and sauna. The bed was not very well sprung - every time my wife or I turned over the whole bed shook. [No lewd remarks please!]
It is a very nice hotel that I have used offten
the profissional atendance
The staff was extremely friendly and helpful. Great services available. Was so easy to just walk over to the airport and catch the train into the city centre. Rooms were excellent and I couldn't believe how quiet it was with the proximity to the airport. I would recommend this hotel to everyone. Great value for the price!
Convenient location for airport and exhibition centre
wonderful hotel & proximity of departure terminal
location, near airport terminal altough short, but very cold walk to and from terminal
Nothing Far too overpriced at conference season. Feel being ripped off.
Very well located hotel with direct access to the Airport Terminal
Excellent clean room, excellent beverage and diner facilities None
Friendly and helpful staff No access to watch UEFA Champions League football!
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
Rooms very well appointed and comfortable. An excellent hotel
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
I will return--very good--
location, breakfast, concierge staff were slow in solving problems
clean and comfort no
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
The location of the hotel is very strategic
Close to airport and downtown. Service was great. Thought price was a little high.
Location, food. Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.
Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent. There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010
Near the train station
Good comfort and very nice staff
The hotel bar and food were excellent N/A
The breakfast is just mervellous! Good location and connections.
1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel. Nothing worth mentioning. Everything was fine.
the comfort and the excellent breakfast!!!!!! when people travel with a lot of luggage/ need something to transport them.
The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar. The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.
Clean room Breakfast buffet - I was a transit passenger and needed a room for the night. I was considering Sheraton at the airport, but decided to go with Lindner since it offers free wifi in the room and a free shuttle service. Well, wifi wasn't available in the entire hotel - free or paid. I was told I can go back to the airport for it, using hotel's shuttle service that supposedly goes every 20 minutes during certain hours in the morning and in the evening. The reception failed to mention that in the evening the shuttle comes only and when the hotel calls it and that there was no marked designated area for their shuttle at the airport. So the experience cost me extra taxi money and lost time waiting for the shuttle that never showed up. I would have done myself a favor had I got a room at Sheraton.
Proximity to airport. Ditance from Centre. Quiet area with little to see or do around hotel.
The bed was excellent. I loved the linens! none
I picked this hotel because it listed having an airport shuttle. But the shuttle did not run om the days we needed it (does not run on weekends)
My hole experience was excellent at this hotel!
staff bedbugs, air condition noise and not cooling enough
Clean place Pricey for what they offer. Don't take their breakfast at 21 euros per email@example.com (a rip-off). Less than a block away there's a bakery that opens daily at 6 am and where you can select your breakfast option for around 8 euros. What really bothered me is that this property markets itself as an airport hotel - which in most large cities in the world means the availability of a shuttle service to the airport with a convenient frequency throughout the day seven days a week. The shuttle at this place operates just a few hours a day and only from Monday to Friday. If you arrive or need to depart outside their availability you'll incur in steep taxi fare from/to the airport. This property definitely does not offer a good value for your money.
Limited airport shuttle service, stops at 10 pm. I arrived at 10:30 and had to take taxi. Extra cost. Sheraton is at airport
the design nothing
Wifi gali the All day never have The Internet wi Fi
The rooms were very quiet and comfortable, the staff were really helpful. It is a taxi ride away from the airport around €8 or from 0600-2200 there is a free shuttle service which takes 10 minutes.
Stayed at the hotel for one night. Standard hotel, comfortable and very close to the airport. The airport is close to the city, so you can easily hop on public transportation or taxi to get to the center. Staff is friendly and efficient.
Staffs treatment was exelent. Please provied on botle Pure water as a complimet. Other wise we needto use Mini bar. If you give us 1 litter water complimet with one night stay I hope that I will be more happy.
Hotel was exactly what I expected. Clean,Friendly and close to the Messe. This is what we needed and what we got. Taxis were readily available. Good trip all round
This standard of hotel was overpriced.
Transport problem , due to this many time used taxi , which is very expencive from hotel
The Lindner met all of our expectattions and more. Friendly courteous staff who all spoke very good English
Calm, easy access to subway station, There is no cash vending machine, etc.
comfortable bed and room the internet is not free.
Comfort Check in procedure
Large and very clean rooms. I booked a first class room but it was not worth it. Price too high compared with the quality of the room. Minibar was almost empty. Not even a bottle of still water. City centre can be reached only by car/taxi.
It was what I expected The temperature control in the room did not seem to work
to have a nice looby where visitors can get rest the looby was very big but not organized i dont like the price rate it was too high even in exhibition times
the pool and the sauna internet access was slow, and cost too much
It is a normal hotel for business and nothing is offered extra to like Everyday the house keeping used to forget something (one day shampoo, the other day the hand wash, the third day to clean ashtrays....more over, no safe box in the room.
Comfortable room, good service
location small room verry very noisy, very small bathroom
right in the middle of town, clean, comfortable,no probs. all pretty satisfactory
I enjoyed the morning breakfast They charge me the internet too high..
bathroom too small
excellent and spacious bathrooms very good breakfasts staff was very friendly and helpful separate small twin beds, most tv channels could not be subtitled into english
Very quiet and clean room. One of the best breakfasts I've ever had. Very helpful staff. Good location 10 minutes away from the train station.
The good friendly staff and big choice at breakfast. Only bad weather
The staff were friendly and helpful. Although overnight parking seemed expensive, we were allowed to leave the car parked in the garage until 2pm the following day, therefore saving on city parking fees. The buffet breakfast was excellent. Our room was on the first floor and we were able to hear the noise from the bar in the room at 12.30am.
staff exellent, hotel is very new and clean, nothing left to be desired
clean, friendly staff typicall hotel aircondition: it was very warm inside even it was cold and rainy outside, the beds are really bad
The hotel is in a good location for shopping, dining out and sightseeing, the staff where very helpful and freindly and the rooms where very clean. The breakfast was fantastic with plenty of variety and I would recommed this hotel.
Good location, clean, great spa facilities for a relatively small hotel, nice breakfast.
it's close to the main train station and other public trans portion and easy to the guest to go anywhere . every thing was very nice
The staffs at front desk were not sufficient for the guests in the morning and the night.
The hotel was ideally located. 5 minutes to the shops on one side and 5 minutes to the train station on the other side. It was extremely clean, warm and very nicely decorated. Would recommend for short stop stays The breakfast is a pricey for what it is.
Very clean room and quick response of staff
Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great. When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.
Rate,Locationand servise .. No.
This hotel situated near the shopping area. The hotel is very old and we had only 1x shampoo and 1x soap in the bathroom. Is this ***** Hotel ?
SPA . Everything was perfect.
clean hotel no enough restorant & iron not available in the room !
Nice rooms and the hotel itself - quality material, not worn out. Really good. We did not try the restaurants in the hotel but they seem serve gourmet food. Public parking is very convenient just underneath the hotel (24eur per day). Hotel is about 7 minutes stroll from the shopping area. Internet is very expensive - come on, this is 21st. century, internet should be included in room price, just like hot water is! The Spa of the hotel is rather small and we found it to be on the coldish side - but anyway, especially in a day time, the view from the top of the building is nice. Also the elavators - I don't understand why hotel building designers always hide stairs - not all hotel guests are not physically fit to walk up/down the stairs, and waiting long time for the elevator in peak times just to go a few floors really makes no sense.
very pleasant stay, comfortable, central and user frendly. It may have been the night in question but there was some noise in the early morning.
This hotel is a business luxury hotel in the best location in Dusseldorf.There is some good lounge specially for business meetings.It is near to shopping area and just in front of downtown.We have stayed in a suite which is really good. Staffs are so helpful and all fluent in English.Breakfast is good although can be better if some warm items add. There is no free wifi internet in the rooms.
The location is awesome.....
Large room, nice restaurant, helpful, polite and friendly staff, excelent location. No
Room was very well equipted Ethernet poor spead, durring my stay there was constraction work done in room next to my and was very noise, staff send me some fruits and small bothel of champain whic was nice but not satisfactory, I could not relax in my room
Very central. Clean and charming When leaving the hotel the reception first tried to charge also the hotelroom from me despite the reservation vthrough your company. Anyhow they finally charged only the breakfast and took photocopies of your reservation document to me.
Location; excellent room service and cleaning service and very good varied breakfast. Tipping becomes very tiring. No access for handicapped people or buggies. Doorman only helps if previously tipped. Small elevators. Very small spa and saunas do not start working till late in the morning. Spacious rooms but poor decoration (holes in cortains and very rough towels and bathrobes -unacceptable for a five star hotel-)
I liked the welcoming and excellent attitude of all the staff and the quietness of the hotel and the fact that I could just step out into the best shopping and Christmas markets nothing
room facilities expensive internet and paytv
Excellent hotel the staff were so polite and helpful, the hotel has a fine taste in their hospitality, near to shopping, food, nice walk and of course the U Bahn is on its corner. I surely recommend it to others.
is 2 start,bad rooms,after 11 pm no have to eat. very bad.
The beds and comforter was so nice! The location was great, basically connected to the airport. My mom and I had a connecting flight the next morning so it was the perfect location for us to stay. Price was also reasonable. There is free wifi in the lounge but not in the rooms, you have to pay for it which I thought was kinda ridiculous since I haven't been to a hotel recently that doesn't give you free wifi in the rooms. For us it didn't make much of a difference since it was just a place to stay for the night to catch our flight the next day, but it would have been annoying if I had to stay longer.
Had to catch an early flight. Great location inside the DUS airport. So convenient!!! Great friendly and helpful staff! The hotel is very nice but the rooms and lobby were dated and needs updating.
At the airport No
All was very OK. Good value. Highly recommend. old showerhead, large and heavy easily falls down on tub floor at slightest touch.
The location and ease of doing business The food in the restaurant was not good value for the money
I enjoy staying at the Sheration DUS hotel the evening before I depart for the USA when I have been in DUS/CGN region on business for a few days. The reasons why are that the hotel is a short walk to the terminal for early morning flights, the restuarant offers a reasonable menu for the evening before and the hotel has a decently equipped fitness room for cardio workouts. As most of business is in Leverkusen and Koln, I avoid the Sheraton until the evening before my flight due to proximity.
The location really nearby the airport, and inspite it - in a quiet place. Very confortable.
Perfect for us as it was in the airport
Excellent location within a short walk from the airport arrivals, food at lunch time was excellent and service was good throughout
day stay of 4 hr between 2 long intercontinental flights: adjacent to the airport terminal, good place to take a nap and a shower. walk to hotel in windy rainy conditions
Location is very convenient Initial room assigned to me had a strong smell and I had to ask for a change
Modern set-up of the hotel rooms, a guest-only VIP lounge, which is similar to a airports business lounge The stuff maid be more welcoming and service oriented. I missed a bit the very special feeling, you can get staying at luxury hotels.
The best service you can imagine, excellent breakfast and dinner at Brasserie, we travel al lot but for sure this one of the best hotels in the World !
size and comfort of room, perfect location in the center high price of breakfast
the hotel is very good pleced,very central in the hard of the city the decoration is very kitsch.
modern and easy going
The spa was terrible and they did not even have the sauna or steam room on. Very bad.
Perfect comfort. Perfect finition. Perfect electronic. Perfect value for money.
The staff are very friendly and helpful. The location is convenient. The room is very elegant and modern. Nothing more to ask for! We would definitely like to stay at this hotel, if we have a chance to visit Dusseldorf again.
This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka
Absolutely excellent personal service, very courteous and couldn't be more helpful The only thing that was disappointing was that the TV/Sky Channels were totally focused, besides German of course, on Russia and Arabic (I think). The only English channels were Sky News/CNN. In the room information folder it had over 84 channels listed including bbc/itv/ etc but they were not set up as they could only take 48 channels. Also no Movies available.
The staff were great
Clean and efficient, very helpful even when busy. Door and front of house staff very helpful
The hotel was quiet and the staff were great
Excellent value for money. Wonderful beds, bathroom and space in the room. The price of the parking. Should have been for free.
Priceoffer for the weekend was good. Hotel not situated in centre but S-bahn walk 2 or 10 minutes.
Quiet area surrounded by modern offices. Close to city centre. No public transport after 8 pm or Sundays (refers to U-bahn). Nearest tram stop 600 meters away. Breakfast selection better on weekdays than during the weekend - hotel obviously wants business travellers to stay happy.
Cleanliness and the attitutes of the hotel staff Closet is not big enough, especially shelf is so narrow.
The breakfast :)
Good value for money, on the direct tram line, easy to find Didnt find out till we were there that the pool was out of order for 6weeks, no nearby shops, food in the hotel was very expensive
Lots of parking place for cars, value for money, Polite and friendly staff. There was a spider web on a wall and stayed there for 2 days. There was a paper litter in the cattle. There was no free internet for wireless or in the business center.
Convenient location, friendly staff, decent room. Telephone rates / fee are extremly high, discouraging people to use it.
Supportive staff, 24h working bar, comfort room. No room service, unless you order pizza. Not a single vegetable at breakfast buffet. Takes time to get a taxi
Good value for money, helpfull staff (they did not received information from booking.com about our reservation, but proceeded without any fuss). we were not informed in advance that hotel restaurant is closed on that day (Saturday) = "diner" in a fast food
free parking, 24hr reception, could open the window for fresh air only 7 german speaking tv channels, stains on carpet
The room and breakfast were better than expected. The 14 Euros for the breakfast was in order, all wishes were fulfilled The personel were a little abrupt
Comfortable room - very nice bathroom - excellent breakfast
No air conditioning in room. Some noise from reception due to location of room.
Clean, close to our destination, good rates, friendly staff, great breakfast Staff has been very busy at night as there has been a family function at the same time. Apart from that - everything was fine.
Clean and well organised. Only stay here if you want to be in this location (e.g. for business). Not near anything else!