wonderful hotel & proximity of departure terminal
Convenient location for airport and exhibition centre
location, near airport terminal altough short, but very cold walk to and from terminal
Nothing Far too overpriced at conference season. Feel being ripped off.
Friendly and helpful staff No access to watch UEFA Champions League football!
Very well located hotel with direct access to the Airport Terminal
the profissional atendance
Excellent clean room, excellent beverage and diner facilities None
The staff was extremely friendly and helpful. Great services available. Was so easy to just walk over to the airport and catch the train into the city centre. Rooms were excellent and I couldn't believe how quiet it was with the proximity to the airport. I would recommend this hotel to everyone. Great value for the price!
Everything, exept... ...the best (and perhaps the only way) to get to and from hotel anywhere was taxi (as said the reception staff). It's approx. 20 euros to the airport, though they say it just 3,5 km to the airport.
The Park-Sleep-Fly arrangement is great! The hotel has a safe, underground parking garage, where you can park your car up to 3 weeks. Good taxi service to/from the airport. Close to airport and highway.
Nice clean and good hotel Position near other restaurants etc.
friendly and efficient nothing - everything was pleasurable and easy
late service at restaurant, car parking, away from traffic no free internet although of high rate
Fantastic staff, perfectly organized and well managed reception. not enough time to use the SPA area...
Terrible musty smell in the room
Stayed at this hotel for a night during the flight connection. Just a short ride from the airport and the hotel is comfortable and very clean. Provided the free wifi connection at the lounge area which was useful. The staff at the bar & reception were very friendly and warm. Will stay there again.
That it was near by the airport That breakfast was exspensive
Staff readiness to help, clean and comfortable rooms, quiet place, staff didn't anose when sleaping expensive restoran and poor menu of it
friendly staff, rooms very clean and comfortable. Overall pleasant stay Bar service was slow but maybe because the hotel was fully booked. Restaurant floor was very dirty at breakfast on each day of our stay.
Clean & modern. The right choice for people travelling for business that needs a restful night. Reception staff has been a little bit annoying. They should smile at least once and try to speak a better english! Unfortunately not everyone travelling in Germany is supposed to speak german. In the morning the smell coming from the kitchen is really disgusting! I had to change my suit after having breakfast at the restaurant as it was smelling like a fried sausage.
Good location for motorway and ciy access. Secure underground parking and a relaxed airy hotel feel.
Very good stay
It is a very nice hotel that I have used offten
Shopping, saw the country around where we stated and visited relatives room needed air conditioning
A very friendly staff ,excellent breakfast and general conditions in the hotel excellent
Excellent menus - the cook is heading towards a Michelin star. Staff very helpful. Excellent swimmming pool and sauna. The bed was not very well sprung - every time my wife or I turned over the whole bed shook. [No lewd remarks please!]
Bathroom was really nice and location is very good we were sent to the room with tourists living in it, situation wasn't nice...
One of few (only?) hotels with rooms available during the plastics trade show. Price was too high given the facilities and location.
The friendly and knowledgeable staff were very good. The bar meals were good, tasty food in large portions. Saturday breakfast was chaos, nobody on the desk to seat us and the manager running around barking at the staff as if it was their fault that everyone had gone to breakfast at the same time.
? Check out took 25 minutes, Internet should be free on such hotels, and parking should be free also
Ver few things were to be liked but would include that it is pretty quiet so sleep was good too many; internet very expensive for a business hotel; rates incredibly high, more for a 5 star hotel than this.The Mercure is about 2 to 3 star at most. Room was not ready at 4pm which is unheard of; no apology, no complimentary drink while waiting for the cleaning; room when ready was the wrong one so change for another room which was not ready either. Its also utterly expensive
Its roominess. Breakfast included many different types of food, including full English breakfast. The fridge in the room. That one could get a snack until late in the evening. Useful to have trolleys to move luggage about. The only small thing was that our daughter was staying in the hotel too with her 7 month old baby. She needed and asked for boiled water to make up the baby's milk. This did not arrive. Perhaps a language diffculty?
Friendly staff & rooms furnished to a high standard. Just a short taxi ride from Duesseldorf Airport.
Overall a good experience.
Rooms are not much big but fine for a business trip.Cleanliness of the room is perfect.Wired internet is free and speed is fine. LCD or Plasma Tv will make the room much prettier.
The telephone was broken and nobody fixed it
Cleaned and well located
I barely had time to sleep and go, but the breakfast was very good! The hotel had some construction works undergoing in the main lobby. When i arrived at night, it looked like it was closed. There was no information at the main entrance regarding the construction works and an alternative entrance.
Clean hotel, calm ambiance. Minibar free of charge. 1. The bar was closed at 23H00! That does not fit into a 4-star hotel service. 2. When we received the room key, the hotel employee advised (without consulting us) that they would bring an extra bed to the room for our 10-year old son. The next morning the xtra bed was on the bill! It would have been correct if she would have asked us if we wanted an extre bed and that it would involve extra costs! At the end, we did not pay the extra bed, but I do not like this aggresive sales-approach.
Location Ample parking Very clean Modern interior Air conditioned rooms Gym next to sauna and very humid and hot Outdated and partially defunct gym equipment Restaurant overpriced
Because we were leaving VERY early the next morning (well before breakfast!), the Front-Desk Staff arranged for bagged lunches to be available on our departure. A very nice touch; and greatly appreciated.
Food, Service was of a high standard The double bed having 2 single mattresses instead of a double mattress
In very good location No
Fantastic bad and shower no
Fair hotel accomodation . Advantage the on site taxi "piazza". Not enough cupbaord space and hangers for clothes . Expensive for what it offers compared with other hotels.
everything.....staff was nice, room was clean the stay was pleasant....
Friendly staff. Free airport shuttle was very convenient. It was actually a taxi and that was good. They didn't ask me if I wanted to be charged in Euros or dollars
The room was clean and place quiet. Staff did not info that the train schedule is different on weekends and that on Sunday the train is not available. As some of us were there for the exhibition lack of info and support caused us to be late for our exhibition on Saturday and Sunday. Did not have good info and the train schedule thus had to walk back from another station to hotel in the night.
everything seemed to run smoothly - no long delays for any service. TYaxis were always at the front door too!
very friendly staff helpful
Very good hotel , has shuttle bus to / from airport , close to Alstadt (by train 7 min) . everything you need is here ! The internet is too expensive :(
The staff was extremely helpful for everthing from directions to get some where to the train system for sight seeing. This made our stay very enjoyable, please thank them for my family
the hotel was great,very modern,very clean and spacious. the stuff was very helpful and always willing to answer questions and help us. i definately recommend it
I got room seervice the first night and I really enjoyed the meal I did not like the fitness area, it was one of the main reasons i booked as I was travelling alone and know I was a bit outside town. It is not big enough and obviously threw a bike and crosstrainer to get an extra star
The room was first class. The use of the mini bar was free. The breakfast was 16 Euros a person.
Comfortable beds. Hotel rooms too dark, bar service slow and very dark, reception staff not efficient, breakfast too expensive and poor quality.
Attentive and very polite staff. Excellent restaurant both for dinner and breakfast
Friendly staff- good restaurant/bar Lack of business center.
Everything was fine. The restaurant was good. We travelled with our dog and she was also welcomed. The location suited us perfectly (near city & near the river/parkland).
zen attitude, really friendly and efficient staff
Beds were comfortable, dressing area good. Bedrooms very very dark, lights not strong enough, had suite but could not use office space as we could not see. Reception slow and inefficient. Bar service slow. Breakfast poor and very expensive.
It is a fresh, clean hotel and the service,staff are fantastic. No room service, no air condition but the room was well heated by central heating.
Comfortable room - very nice bathroom - excellent breakfast
free parking, 24hr reception, could open the window for fresh air only 7 german speaking tv channels, stains on carpet
No air conditioning in room. Some noise from reception due to location of room.
Convenient location, friendly staff, decent room. Telephone rates / fee are extremly high, discouraging people to use it.
Lots of parking place for cars, value for money, Polite and friendly staff. There was a spider web on a wall and stayed there for 2 days. There was a paper litter in the cattle. There was no free internet for wireless or in the business center.
Good value for money, helpfull staff (they did not received information from booking.com about our reservation, but proceeded without any fuss). we were not informed in advance that hotel restaurant is closed on that day (Saturday) = "diner" in a fast food
The room and breakfast were better than expected. The 14 Euros for the breakfast was in order, all wishes were fulfilled The personel were a little abrupt
Clean, close to our destination, good rates, friendly staff, great breakfast Staff has been very busy at night as there has been a family function at the same time. Apart from that - everything was fine.
Supportive staff, 24h working bar, comfort room. No room service, unless you order pizza. Not a single vegetable at breakfast buffet. Takes time to get a taxi
Clean and well organised. Only stay here if you want to be in this location (e.g. for business). Not near anything else!
Clean room Breakfast buffet - I was a transit passenger and needed a room for the night. I was considering Sheraton at the airport, but decided to go with Lindner since it offers free wifi in the room and a free shuttle service. Well, wifi wasn't available in the entire hotel - free or paid. I was told I can go back to the airport for it, using hotel's shuttle service that supposedly goes every 20 minutes during certain hours in the morning and in the evening. The reception failed to mention that in the evening the shuttle comes only and when the hotel calls it and that there was no marked designated area for their shuttle at the airport. So the experience cost me extra taxi money and lost time waiting for the shuttle that never showed up. I would have done myself a favor had I got a room at Sheraton.
Limited airport shuttle service, stops at 10 pm. I arrived at 10:30 and had to take taxi. Extra cost. Sheraton is at airport
My hole experience was excellent at this hotel!
I picked this hotel because it listed having an airport shuttle. But the shuttle did not run om the days we needed it (does not run on weekends)
Stayed at the hotel for one night. Standard hotel, comfortable and very close to the airport. The airport is close to the city, so you can easily hop on public transportation or taxi to get to the center. Staff is friendly and efficient.
Great location close to the airport. Nice clean hotel with clean room. Pleasant and nice staff. Shuttle service to the airport not available during the weekend.
the design nothing
staff bedbugs, air condition noise and not cooling enough
Wifi gali the All day never have The Internet wi Fi
The rooms were very quiet and comfortable, the staff were really helpful. It is a taxi ride away from the airport around €8 or from 0600-2200 there is a free shuttle service which takes 10 minutes.
The bed was excellent. I loved the linens! none
Proximity to airport. Ditance from Centre. Quiet area with little to see or do around hotel.
Very nice location, good price for the facilities and confort at the hotel. Incredible food. Every thing was absolutely wonderful.
Higher quality than price
Hotel was lovely. convinent to Old Town by train, staff very pleasant and helpful. Only complaint is they offer free shuttle service from airport which I requested by email and they forgot to pick us up. We spent 1/2 hr looking for them and then took a cab at our own expense. I complained at reception and they covered the cost of cab. Breakfast was excellent.
Very good kitchen for dinner. Very good breakfast. Nice restaurant service. So-called fitness, sauna was below standards
Comfortable, quiet room. Excellent friendly multi-lingual staff, ready and willing to assist with directions, wireless access, phone troubles, etc. Great breakfast.
Nice staff a bit away from the centre
Clean and efficient, very helpful even when busy. Door and front of house staff very helpful
The staff were great
Quiet area surrounded by modern offices. Close to city centre. No public transport after 8 pm or Sundays (refers to U-bahn). Nearest tram stop 600 meters away. Breakfast selection better on weekdays than during the weekend - hotel obviously wants business travellers to stay happy.
Priceoffer for the weekend was good. Hotel not situated in centre but S-bahn walk 2 or 10 minutes.
The breakfast :)
Good value for money, on the direct tram line, easy to find Didnt find out till we were there that the pool was out of order for 6weeks, no nearby shops, food in the hotel was very expensive
Excellent value for money. Wonderful beds, bathroom and space in the room. The price of the parking. Should have been for free.
The hotel was quiet and the staff were great
Cleanliness and the attitutes of the hotel staff Closet is not big enough, especially shelf is so narrow.
very poor very poor wellcoming,they gave it to me wrong key and I tried to open another room which is unbleivable and they gave wrong room then what they confrimed to us.
Everything, it is a top class hotel. A courtesy bus to airport/fairground would be helpful.
Staff were very friendly and cooperative on one occasion only, a number of people were 'stuck in the lift'. despite each person swiping their cards in turn it refused to move for some minutes. This was a little worrying for my father, who is 90.
The wireless LAN was not included in the price. The breakfast was not impressive at all, not many items to select between and the food didn't taste all that good.
This hotel was excellent from the staff, the service, to the quality of the room down to the sandwich that we had very late at nite. Nothing was too much trouble, they exceeded themselves and our expectation. Would definately stay again and recommend this to everyone. There was nothing that we didnt like
Good service, punctuality, clean rooms, acceptable dish. Very expensive internet. I could accept if it were an under developed country but unbelievable for Europe, Germany in particular.
Perfect business-hotel. Highly recommended.
comfort Credit cards Pre-authorization: Amounts blocked on the card were too high
nice as all hotels of the chain not close to centre and area around is somewhat inhabitant
Location, Liberty, Facilities.
i didn't stay that much i went there to sleep, The hotel was nice and clean, The staff were so helpful. no.
breakfast/ airport shuttle only not very clear where to obtain it. tried several times to contact hotel with no success room was located at about a two block walk from reception-no elevatorairport noise, not well insulated and on a busy parking lot certainly only a basic three star rating at best
Nice hotel, very clean, and close to the airport. Good value. I didn't get a wake up call and missed the first shuttle to the airport. Fortunately, I made the second one and made my flight. Limited lunch menu - spaghetti bolognesa.
bathroom door need replacement
Close to airport, good for late arrival and free transfer bus. Handy for exhibition and conference centre. Breakfast seemed a tad expensive, but consisted of a wide range of good quality food.
The courtesy bus service to and from the airport.
nice, good size and clean room did not offer free parking for customers
Quiet and relaxing Hard to find the Free shuttle. Had to ask at the Airport Help desk, then it was easy and convenient .
Perfect travel location: 10 mins from Airport, free shuttle, confortable rooms, perfect for an early flight & smoke free rooms. Patio door could have been better sound proof. The door did not seem to have a very good seal.
Relatively close to airport, and provided free shuttle, both of which make up for the very, very basic facilities.
close to airport and shuttle service
I would like to mentioned about hotel staff. The young blood in hotel were the best to serve me during my stay at holiday in Ratingen. The charges were too high, for one night 350EURO compared to other international hotel services was like the hotel cheated with me on hotel booking.
I like the breakfast bufeau and very nice resturant , frindly staff quick response , I like the spa but they need to add steam room , nice room , comfortable , very good hotel , high speed internet the only thing is they dont have steam room at the spa if they add it , it will be excellant hotel
We were treated with courtesy and efficiency Bar/restaurant wasn't open during the day
Very comfortable hotel, nice rooms, good restaurant, pool and sauna enjoyable. The fitness possibilities are ok, but somewhat limited.
luxury and friendly hotel ... good qualitylooks like a 5 star
Cleanness, kind clerks, nice breakfast with fresh orange juice & small but nice swimming pool No critical points. No notice of its defect sauna (on the booking.com), facility is clean but some parts should be repaired (tanned wall with a missing picture, small holes on walls, etc.)
I think it has to be one of the oldest Raddisson Hotels I have stayed in and the decor was awful. The green, orange multi coloured rooms were enough to make you vomit. The veal schnitzel.
Location & ease of access to airport & town.
The quality of food was good I did not like the way I was questioned about payment. The hotel had taken my money, then said they hadn't. then asked to pay again before realisng it was their mistake
Small room with cheap furnishings. The room did not even have a dresser. Cheap soap and only a single set of (thin) towels provided. This hotel is for business travelers only. The room was clean and the staff friendly enough. Bed was not comfortable. The price was too high for the room, not value for dollar. Parking cost 18 euros per day extra (24 hours)
Swimming pool, breakfast room.
The Hotel ist really very good and the price too. The rooms are very clean and the wc ist wonderfull. The beds are comfortable and the staff ist very nice. There's a parking in the hotel, but we need to pay to use it.
I have to say that the Hotel was very modern and the staff very friendly and helpful What I did not like was that the room rates of the hotel was increased to a rediculous amount for my stay period plus on top of that you had pay for your wi-fi and use of the hotels car park. It just felt that you were being ripped off in everyway possible.
The food and beverage staff were great as well as the buffet breakfast. The rooms were immaculate as it is a fairly new hotel. The poor level of understanding English by some hotel staff which created a few issues and the way some front office staff dealt with a particular matter. On this occasion the hotels bottom line came first and the customers happiness came second . No mini fridge in the room.
If you are travelling by car to the airport perfect location (opposite direction to the heavy traffic) - 10 min drive Wlan did not work too well in the room and was expensive as was the car part at 12,00 Euro/night. The address does not appear to be #7 as the Navigation system takes you to another hotel (Rennaisance) - Mercure is further down the same road
I checked in after 10PM and checked out 5AM next morning, so very little time to spend in the Hotel, but i certainly liked the ambience and would like to stay longer in my next trip to the city. Nothing
vey welcoming after a days travel and breakfast was nice with a lot of variety .room was big enough and clean only one small niggle was on the day of leaving the cleaner came in at 9 but your not due to leave untill 12. thats all1
Very friendly staff who don't mind to go out of their way to make you happy and feel welcome. It's these little touches that endear. No hot water kettle
Convenience and location to roads, No
Clean, modern, excellent breakfast facilities TV broken but room changed quickly.
clean, cheap not easy to access by public transport, no explanation of public transport, very very expensive breakfast, no fridge in the room
everything was excellent
The staff were very helpfull and it was the one of best hotel that i haved stayed in.Wonderful design No
I was early but I git a room after 10 minutes wait. Everyone at the reception was very nice and helpful. The room was very cold and no instructions how to use the temperature control. I got help with it but the room was still cold. It is a good place if you have an early flight.
Hotel Recption staff so very helpful No
Clean hotel room with comfortable beds and modern furnishings. Easy access to downtown by tram. Hotel for local/city travellers, not really for tourist. Proximity to tram, small bathroom and poor cosmetics and no minibar.
Had a very European feel to it, was a quick taxi from the airport, very quiet in an intimate neighborhood. Supermarket with bakery and deli within walking distance. The breakfast was a bit expensive but we didn't participate so maybe it was worth it.
excellent location close to dusseldorf airport and city center; relatively large rooms no hotel restaurant.
Excellent hotel and staff. Very convenient to Duesseldorf airport, the city, and the Messe. Hotel is well-managed and well-maintained.
near to the airport, parking facilities The hotel ordered a taxi for us, as the hotel is a few streetst of the airport the taxifee normaly is rated at about 7-8 euros. The taxidriver however stated that the road to the airport was blocked en took us on a trip through Dusseldorf, on to the highway to the airport, we had to pay € 15.
Close to the airport. Centrally located. The room met my expectations for a 1 night stay. Expected more of a concept hotel. It seemed quite sparse.
small and friendly service, quiet. older hotel had a few minor problems - such as squeaking floors!
Classic furnutures, Wide TV, big room, We felt a littel cold in the room in spite of heat up.
room size was very good and the staff was very polite.
The breakfast was excellent! The room was big and very well furnished! The room had smoke (cigarrette) smell. It's not possible to watch tv from bed.
location, not too close, not too far from the city centre; safe parking, underground parking, spacious rooms... parking garage too tight for a normal car;
Breakfast was great
The rooms were comfortable and clean with a nice bathroom and the hotel staff were very friendly and efficient. Close to downtown via taxi or tram. Baked treats in the lobby were irresistable. Cannot think of anything that I didn't like at this hotel.
Very good breakfast
The size of the room was fantastic, absolutely huge with everything you could possibly want , hairdryer, trouser press, small kitchenette, tea and coffee making facilities etc There wasn't any room service available for late arrivals or bar facilities
It was what I expected The temperature control in the room did not seem to work
right in the middle of town, clean, comfortable,no probs. all pretty satisfactory
I enjoyed the morning breakfast They charge me the internet too high..
bathroom too small
Comfortable room, good service
to have a nice looby where visitors can get rest the looby was very big but not organized i dont like the price rate it was too high even in exhibition times
the pool and the sauna internet access was slow, and cost too much
It is a normal hotel for business and nothing is offered extra to like Everyday the house keeping used to forget something (one day shampoo, the other day the hand wash, the third day to clean ashtrays....more over, no safe box in the room.
location small room verry very noisy, very small bathroom