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Perfectly clean, friendly and efficient staff. Excellent dining in house. NA
The location with easy access to the city, the harbour and the old town. The room very confortable and clear. The staff professional and friendly. The breakfast is very expensive.
Ease of internet access, breakfast buffet, staff friendliness and professionalism Quality of food on dinner menu........very poor
It even had an ice macine Neine
Luxurious facilities, very comfortable and right on the tram line. Staff did not know how to get a tram or bus to the ferry terminal and we arrived too late to do our own research. The standard answer was get a taxi. Which we did but once at the ferry terminal discoverd the number 42 bus arrives at 7am in time for the 8am ferry to Sweden.
Location in Rostock was excellent. The hotel staff were very friendly and informative. The hotel was attractive, clean, and comfortable. No, I was not dissatisfied.
Nice hotel, good location, friendly and professional staff received a smoking room, wanted a non-smoking room
Radisson BLU Hotel Rostock is good both for a day of shopping and for a day on the beach. Warnemunde in not so far and easy to reach by car as well as other good quality beaches. It was a bit strange that cleaning of our room happened around 17:00. At this time we would expect the room to be already cleaned and towels changed.
The Radisson blu Hotel is located in the heart of Rostock within easy walking distance of shops, offices and the sailng harbour. This is a modern hotel with excellent facilities as you would expect from the Radisson Group. Safe underground parking is also available. In my opinion this is the best hotel in Rostock. No
the view no
The kindness of the personnel involved in all the aspects of my booking and staying. Just one simple thing. Try to make all the hotel space wireless for internet connection. More practical that ' s it.
Efficient and friendly service from baggage handling through check-out. The room maids and the porters deserve special mention. The swimming pool is too small for this size hotel and the schedule that is kept there interferes with the comfort of the guests. This could be a reason for us to look for alternatives in Warnemünde.
Everything superb hotel. No.
I used both the resturant and the spa/gym which was good.
It's location to the beach The smell of cigerette (and/or cigar) smoke. Very little information (eg menus, Wellness facilities) was readily available in English.
The beautiful room, the nice and friend people, the see view and Spa-World... No
Wonderful place, a lot of facilities, helpful staff, very nice bars and restaurants The shops were nice, but more "Moderate priced shops" would be nice - Tiffany's prices are a bit high for holiday shopping
Staff was very helpful, polite, always greeted with a smile. Maitre d' at the Italian restaurant takes pride in his job and has an enjoyable and fun demeanor, and food and service were excellent. Liked the various themed restaurants. Server at the wine bar gave me "blind" tastings so I could guess the wines served. One of the few hotels in Germany that delivered on its claim of 5 star service. No WiFi in Residences and no cables available because it was a busy weekend. Was told the best restaurant was Marios to celebrate our anniversary and never a mention of Der Butt Gourmet restaurant, which would have been more our style. A remote bar on the beach with cocktail service would be an upgrade.
The children's boat club is excellent; children can stay for a few hours or the whole day and receive lunch for a small fee. Our son really enjoyed his few hours there, and this facility makes the hotel very attractive for families. There is also a great play park. The hotel itself is well presented and the food is excellent. The first room we were given was small and had no view of the sea, but after speaking to reception we were relocated and the second one was wonderful. The staff were very helpful, particularly porters and dining staff. The spa was great too. We waited for 25 minutes to check out - in a hotel with over 300 rooms there were only 2 receptionists at one time. Some of the staff did not speak or understand English very well. Restaurants were quite expensive
The location, pool, restaurants,free ferry and comfortable room. The reception staff were extremely helpful and friendly at all times. Excellent.
the strategic situation in the baltic sea and the flowing of ships in seaport.
Place, Spa, rooms, breakfast Not enough information in English!!!
Facilities Yes - children could only use the pool for 2 hours during the day (even the kids pool). The rest was dedicated to adults only.
Very nice location, expecially for those who like ships going in and out of the harbour. Breakfast food and location are super. Spa is nice.
I was there on business, and did not have time to enjoy the hotel fully, as I came late and left early. The breakfast was excellent there was not wi-fi in the room, but only cable.
quietness, roomy pay TV issue. There sholud be extra warning, if you start watch pay chanel. We accidentaly switched to pay TV chanel, was not intended. Extra costs.
Modern design and comfortable rooms. Location is perfect in the middle of Rostock and it is still easy to park your car.
The staff and location Some problem to understand to fin the hotel
The location near to shopping and near to restaurants. An international very good breakfast with chamoagne. Our room was very hot and the cooling system was not so good.
Very clean and in the heart of the city centre. Easy to reach The room windows side on offices or something... vey close that I didn't feel "at ease"
Location and facilities were excellent.
Hotel is located in the middle of the city. Clean and big enough rooms.We had check in at 15:00 but were allowed to stay from about 8:00 (as soon as we arrived).. Small pool table, not the standard size and not enough space to play and move the stick. No fridge in the rooms. breakfast not so varieted with not so many warm food (I only saw bacon and eggs)
Very comfortable stay pl. provided enternet free
In minibar was any alcohol.
Nice surroundings. Central to the City. Noice from the street in the nigttime,
restaurant was good.Spa was close and convenient Boasts of having use of spa but had to ask twice before we got a robe and then we were refused towels to loan in the spa.Had we known we would have brought our own towels along!Very few (apart from reception) spoke or understood english -not very smart for such a luxurious hotel-would have expected it to have been more international...
Very helpful and kind staff. We can recommend the "Papillon" restaurant.
Friendly staff Extra cost for internet.
Great choice and great transportation links (takes 5 min by bus, and stop is right in front of the hotel). Pillows could be harder.
TriHotel Rostock was one of the best stays in a long time. My wife and I had a two person bedroom. Spacious, great clean bathroom, gigantic LCD TV, comfortable and clean linnen and quiet environment. Included in the room was also access to the pool, sauna and steam rooms, which were absolutely great. Breakfast was for us not included and came to 10 euro pp. But well worth it! Absolutely great choices, fresh cooked, nothing microwaved and enough to skip lunch that day. The hotel is located in a very nice location just outside the main center, but with the day-ticket of the bus, only about 4 minutes from the center. Also, the S-bahn will take you with the same day-ticket, no extra costs, to Wernermunde where the beaches are great!
International hotet with experiance according to expectations Avoid the too expensive breakfast and have a good one downtown for half the price
Nice reception, easy to find, clean and nice environment. The receptionist did not ask if I prefer a room with air conditioning. Upon check out, I explicitly asked whether there are rooms _with_ air conditioning and it turns out that there are such rooms. Why did not she inform me about this ??
No AC in the rooms. It was dead hot.
Wellness center with seaview!
everything, especially the kindness of the personnel
The view from the room and close to all amenities Parking difficult and limited, No coffee or tea available in the room.
Great Buffet Breakfast, hot and cold selection, Spa area with indoor pool saunas and steam room, location right on the beach, cleanliness of room and facilities generally, secure garage parking. Only that the wine in the hotel was very expensive. Although you could "take away" from the bar for half price which we wanted to do the first evening because our young children were tired after the journey. Bar man reluctant to uncork the bottle so take your own cork screw!!
only the breakfast the room was too small, at the pictures on web the rooms are different. The payment of 110e per night is not equal to the facilities and the environment.
The staff was extremely professional and it every detail was important
Free use of the internet, hotel's 'Opel Corsa' as well as the free pick up service between Train Station and hotel.
It was clean, and quiet as it was a walk from the centre. It had a tranquil feel at the time of year we were there. Access to wired internet. No coffee/tea making facilities which was a surprise.
The location at the Neuer Markt was excellent. It was easy to reach from the train station on either tram 5 or 6. The elevators worked well and the breakfast buffet was excellent. Umbrellas were loaned for a 10 euro deposit. The hotel facade was striking, and it was easy to pick out the golden sun from the steeple of St. Peter's church. The breakfast bouquet was overpriced, but there was not much else to chose from in the vicinity
The smoke odour in the room was quite heavy
Nice - big room with wonderful bed - Thank you
room too warm asked for a quiet room. Got one at the street side where I was confronted with building activities of the neighbours until 1 am and starting again at 8 am. The reception told me afterwards that there are more quiet rooms (garden side) but not for one-night visitors. I recommend them to change their rules wlse I will not come back
Steigenberger rests on their laurels in Rostock, living from their name, rather than on actual service and quality. Our rooms were 35° when we arrived late at night as, despite having no air condidioning, no one had aired the rooms. The night manager and staff were very helpful, but we had the impression that we had to figuratively twist the arms of several of the day staff in the restaurant and at the reception in order to get any kind of service. Seems to have many new staff. There were two different sets of towels in the bathroom, something which can happen at home, but shouldn't happen in a 4star hotel.
High Standard, Perfect location, excelent staff, excelent breakfast buffet
Good breakfast. Clean, nice room with big bathroom. Nice personel.
Good location, great room, friendly staff, garage and nice breakfast. Nothing to complain..
excellent facilities, friendly staff and easy for routes to get about. no, it was excellent
Very comfortable rooms and excellent location. The hotel was quiet. The buffet breakfast was very good. Inexperienced junior staff in the reception and restaurant.
The location is good. And the good choice of breakfast. 1) The bed in the room was a disaster. King size made of two mattraces was extremely not comfortable. 2) The smell of urine coming out of the toilet / bathroom. Even the closed door did not stop it. Obviously some kind of ventilation problem. 3) No mini bar whatsoever in the room. Not even the tea bags and the small kettle to make some tea.
delicious,hearthy and wonderful breakfast included, always sell it with breakfast check out 2 hours more until 12
The location of the hotel was great. The room wasn´t as nice as it was presented in the pictures on booking.com
The hotel was nice and close to the town and people very friendly. It needed to have more information on website to direct people to the reception in restuarant around the corner.
Location great, close to shops and our business partners. Basic kettle, tea, coffee should be provided. I have never been in a hotel in uk or abroad where this is not available. I object to paying 1Euro for half a cup of hot water! Staff in restaurant were very rude. We were kept waiting 15 mins to book in while the receptionist continued to take phone calls for the restaurant. Then each time we ate in the restaurant we were treated very poorly by the older members of staff, in fact one younger waitress seemed very embarrassed. We watched the service given to other foreign visitors and it was just as rude. So at least we felt better knowing we weren't being singled out.
Nice room, good location, great breakfast.
location is quite good.
Big room. Good location of hotel. Excellent breakfast.
We visited with family in Rostock. The hotel provides comfortable accomodations at reasonable cost. It is acceptable, not great.
The best value for its rate. Free WiFi, parking, 24 hours access if booked. Large double room with TV.
Reception staff, maps, fruit, coffee The distance is a bit far from the historic centre to walk in the rain.
Helpful staff, large rooms, quiet surroundings, location near the railway station, relativly cheap prises, access to internet free of charge. Parking place far from hotel, no fridge in the rooms, reception closes after 10 pm, no dinner possibilities nearby after 10 pm.