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Clean room, comfy mattress. I was not advised that the hotel would be closed between noon and 4pm. Without your own mobile you remain locked out.
The rooms were nice, clean and comfortable. Staff were very friendly, capable and very helpful when I needed assistance.
The owner of this hotel is always available and very friendly and helpful. She speaks good English. Very attentive to any requests. We requested No Smoking and the area of the Hotel we were placed did not have any smoking and our room was fresh. It is very easy to get to all the surrounding areas and visit the lake. The Lobby has very strong odour of smoke as does the computer area. All of Austria has everyone smoking everywhere. This is very different than Canada. I Would stay here again anytime.
Rich and tasty breakfast, very friendly stuff, cheap WiFi internet, great location (not far from the lake), free parking, enough space in the room, possibility to prepare tea/coffee. Nothing
Well-appointed and spacious rooms with cosmopolitan staff.
easy parking, good location, good wellness the restaurant services seems too rigid
The design and look of the hotel was very attractive and appealing. The staff was very professional and helpful upon check in and with any questions we had. There was no door on the shower and it lacked a little bit of privacy in that matter, but overall not a big deal
hotel had just opened and was very well managed. there are no tea making facilities in the room
it was wonderfull, I wold like to come again
Very nice hotel. Very new and stylish. Nice SPA and good breakfast. Breakfast vrey expensive! 16€ :-(
The hotel was very quiet. Only 1 English speaking tv channel with poor reception so unwatchable. Internet access expensive and very slow. Without a car the hotel is a long way from any other restaurants and require a taxi which was expensive over a week.
Cleanness, comfort and furniture of the rooms. Saunas and Spa. Kindness of the staff. Distance from the city.
the room was amazing..i loved the red shower box! the Spa is good too..the small pond outside and the view..it was all beautiful!! none
Easy access by car; beautiful countryside location and views; spacious communal areas; very helpful staff; clean/modern look; good breakfast and dinner experience. Unfortunately, we did not have time for the spa, but facilities looked good. Insufficient light inside the wardrobe area, the wardrobe doors block the ceiling lights. Not keen on idea of shower cubicle being part of the main room space, water splashing and some humidity inevitable. Hairdryer significantly below temperature that will dry a lady's hair properly, very time-inefficient, tiring for the arms to spend 4 times the time needed to dry hair - interestingly, the engineer who was asked to check it thought the temperature was good enough!
Good reception, newly modernized with great taste, very nice breakfast, centrally located. Some parking was available on site. Caters to business travellers and city visitors who will pay for quality.
great breakfast selection.very nice room.
Serviciile foarte bune, amplasarea direct in centrul minunatului orasel.
Great location, near to city centre , buses, railway station etc... Very smart modern hotel
The staff was very freindly, timely and of very high standing. The atmosphere is very business, but at the same time cozy, confortable and welcoming.
The hotel and our room were really lovely. It was very quiet when we were there in mid-May and seemed to be used mainly as a business hotel. The breakfast was very good indeed and had everything from cereals, smoked salmon, fruits, breads, cheeses etc. You could have heard a pin drop in the room as it was so quiet. There were no tea/coffee or kettle facilities in the room. The hotel smelt quite strongly of smoke as its permitted in most hotels and their open areas, but in the room this wasn't a problem. The breakfast area is a non smoking area thank goodness. Surprisingly smoking isn't banned in public places in Austria like the UK.
Hottel staff are realy excellent and helpfull! Food was also excellent. The bar is great and it is very nice to have a drink with friends!
Proximity to the lake; friendly staff. The motorway and railway behind are a little noisy, but not too bad
The staff (family of owner) was very polite and ready to assits with any detail request. Had the upscale room which is very large and comfortable. Breakfast is in a pleasant large room and quite complete.
You must stay at least one night to feel the charme! It is the money worth! Do not take the cheapest room! The location is ideal in the summer time!
Close to the lake and bus stop, good stuff, breakfast, rooms, wi-fi, free bicycles, free parking. Very noisy at night because it stays at a crossroads and 100m from the railroad. It seems that trains go through the room.
beauitiful and highly styled modern rooms, nice staff. no private beach; breakfast rather ordinary; breakfast room simple; not suiable for families. no lounge. Overpriced.
in the internet looks good
Room wasn't air-conditioned but was located on the sunny side so it was way too hot there.
an excellent sized room with great facilities only served breakfast,did not serve dinner or lunch.
Location; friendly, helpful staff Card key entry to car park and hotel at night - no staff on duty at night.
Excelent view, good staf!
good location, excellent breakfast, warm welcome Selecting the hotel we hoped that there is a way to the lake, we wanted to make a morning tour around. But there are private mansions around the lake so we could not see it.
Nice location, right in the middle of the city and yet discreet enough. Amazing views from the rooms from the 6th floor refurbished rooms.Peaceful location - good for gamilies I felt some of the hotel reception staff did not know much about the local area or not willing to share it with us
The room was excellent and despite being centrally located I was not aware of any outside noise so well insulated.
Bed was rock hard, manager and staff were rude and unhelpful. Room was tiny, but clean No public transportation near-by, no restaurants with smoke-free sections, many businesses out-of business in the area and hotel was across the street from two bars and very noisy!!!
The whole atmosphere of the hotel looks friendly.
Hotel staff extremely friendly & helpful. It would have been great if the air conditioner was equipped in the room since it was very hot and there was no breeze coming from outside on the day we stayed.
Not a lot. Lack of a restaurant in a four star hotel and it was up two flights of stairs and lack of adequate parking. The parking was not secure as it was id available on the busy road.
Very good location, good service, clean and confortable
excellent staff - helpful and friendly parking is a bit difficult but staff due to city center location but staff is there to help
It was right on a main street and very close to the train station. It wasn't expensive at all and the room was clean. For someone who is a light sleeper, the rooms facing the street might be too noisy but the rooms on the other side shouldn't be a problem.
The hotel staff were super friendly and very accomondating.
Location and transport comminications within region. Relaxed atmosphere and friendleness of staff. Large well appointed room. Nourishing breakfast.
The town is extraordinary, beautiful and clean, its history is impressive, the lake was also magnificant, and the hotel...is astonished: furniture, food, location...everything was beautiful! Congratulations!
The service in the hotel (by staff) was the best I have ever experienced. They went out of there way to do everything to help us.
It was unique The room was much to hot. I would have liked a bigger window it felt a bit enclosed.
Very polite and helpful staff Breakfast food/fresh fruit could have been better
good size rooms for the suite. The breakfast was wonderful and so was the breakfast staff the beds were very uncomfortable. Access with luggage was difficult and front desk not friendly enough
Simply the best!
Convenient location with parking close by and good restaurants and shops. The hotel staff very efficient with helpful, accurate recommendation on restaurants. Comfortable, clean rooms. Excellent breakfast The noise from the street was loud in early morning hours, probably garbabe pick up trucks. In general hotel facility is dated with old hallway carpet and the bathroom, although very clean, wants a bit of updating. The hotel reception is not at ground level but on upper level of the building.
Vey beautiful decorated hotel and rooms,very large room Small size and old model tv in the room.
Absolutely wonderful! We shall return; None
Location and parking, pleasant stuff It was too hot in the room
Large space in the apartment
Excellent facilities with pool, very comfortable rooms, great breakfast with a large selection of different foods. Staff were kind and friendly.
They really tried to provide convenience in many aspects and it was very well ordered. The atmosphere was a bit old but I did not have any problem with that.
The pictures were a bit misleading -- nowhere on the property can you sit outside and have the lake in the background but the location was excellent -- close to the downtown, Minimundus, etc. No
Beautiful landscape, very helpful staff including the Restaurant staff.
Furniture, carpet, decoration is old fashioned.
Peacefull location Slightly dated decor and no residents ! Restaurant situated away from main hotel.
Staff were really friendly, helpful and professional. Typical Austrian Hotel. Very high standard of cleaniness. Although decorations slightly dated Hotel very charming. Had use of bicycles which was very good. There was no air conditioning in our room which was in the roof and it was so hot it made us really uncomfortable.
I am more than pleased with my stay and it was more then I expected. Miss Katia at the reception was more than pleasant, even familiar. Welcome drink, polite and friendly staff, eastern chocolate eggs...Breakfast very good, wide variaty of home made cutleries, Food in the restaurant was exceptional - gourmet, deer cotlet,quality wine and beer; waiters - simpy great! Quitness, pillow and madrace was superb, I slept like a baby, sauna, swimming pool super. Decoration is from 70s, but it doesn't matter. So, my wife, two kids and I simply enjoyed every minute. Nothing.
helpfull friendly staff to far from town
Most everything: room, restaurant (and food), lobby, staff, location, the owners... heated pool was outside the hotel
Very closed to Wörthersee and the mountains around. Lots of things to do/see all the times. Opening Hours of the Wellness/Spa could be longer. This is a wellness Hotels and as such the Wellness should be available for Hotely Guests in the early morning and late night as well. Several people like to take a Spa in the early morning just right before the Breakfast. Also: Hotel Management may like to consider about Family Travelers. Wellness/Spa should be open for little guests sometimes during the day. I.E. a "Happy Hour" between 1pm and 3pm would be welcomed by Families when kids could enjoy the sauna world as well. Or some kind of kindergarten space for the Children would be lovely.
The location is lovely and the fully body massage is to be recommended, it was very relaxing There is little menu choice in the restaurant on Monday night, a set meal is on offer, but there are no vegetarian options, which is strange for a health resort hotel (after some discussion we were offered vegetarian pizza).
The design is nice, waiter at breakfast very polite, the room big enough. We were not very welcomed at the hotel. We have arrived too late, although we have pointed it in our reservation. After a very long trip, being very tired the woman at arrival told us to go home, we shouldn't stay at her hotel, because we have arrived too late.
Parking facility The breakfast was simple for a 4 star. Waiting staff did not provide correct information. We had an impression from checking booking.com that there was an indoor and outdoor pool, but in fact you had to go outside to the closed outdoor area, which was not good in the cold with a child. I informed the reception staff about these issues. Spa was too simple.
Great hotel with a breakfast second to none. The staff and room were of a high standard and if you are looking for a "wellness" hotel this one is worthy of consideration.
A clean and well designed hotel resort, offering all kinds of ammenities you might need and expect for a great time away from home. Especially the customerorientedness of the hotel staff is worth an extra remark as they are really striving to make you enjoy your stay. Everything was excellent, a must stay when you are in the region
The view was awesome, and the staff was great. Confusion over price per person vice per room.
nice view , good and reluxing mood and good price! Recommend you to reserve a lake-side rooms.
Perhaps, this is the best 4* hotel in Poertschach. Staff is very kind. Breakfast in lake-view open-air restaurant is excellent. The hotel has its own tidy beach. Hotel's spa is rather spacious.
It was great The only problem was the Televison did not work on the first night, I notified the reception desk of the problem and said they would notify the maint. personnel. However the following night it still was'nt fixed.
Excellent location on the waterfront, privacy, tranquility; the owners of the hotel are very friendly and communicate with every guest, they really care about the spirit and environment, create true family atmosphere. lack of air conditioning in the rooms (though due to the weather conditions it was not hot during our stay)
this is a jewel !!!! only 20mins from airport by car using sat nav. only 10mins from centre of klagenfurt , a very sizable city and great shops and restaurants. thishotel sits along side the lake it is more a 5 star than 4 , the rooms are spacious and very very clean, at xmas the market is superb !! give this hotel a try . you will love it !!!! tv could do with more english channels
We had a very nice stay at the Das Landhaus Hauptman. The owners were great and helped us with maps of the district and suggested where we could drive and see churches and castles. The food was excellent. WE felt very "at home" there. The room was very clean and the bed very comfortble. We had averandah with a nice view of the lake. I would certainly recommend this hotel to anyone. One of the best things was, it was a non smoking hotel which meant the rooms did not smell of cigarette smoke.
Very friendly and most helpful staff; location, that is close to town, the lake and to the autobahn; clean and comforable room; excellent and generous breakfast; very attractive grounds. Not applicable.
This hotel is set on the hill side in a very picturesque little town. We loved being away form the hussle and bustle of the tourist scene, while still being provided with the luxuries of a nice hotel. Worth the short drive up the hill. Staff was very hospitable and the room was spotless. Wished we would have stayed longer. No
the warm welcoming hospitality of the hauptmann family and real interest in the comfort of their guests with meals and rooms beautifully presented.
Good personal service by staff in small boutique style hotel.
family run and awesome hospitality a little hard to find~ but it was at night and we don't speak German
playground for the kids, beautiful location small rooms
Staff were absolutely fantastic and made us feel really welcome. We felt that the reviews were broadly fair, but that the negative review was somewhat misleading, particularly the comment about the bathroom.
staff was very friendly, helpful, and accommodating; rooms were comfortable and clean; rollaway bed for child was extremely comfortable with a thick mattress; hotel provides beach towels for guest's use; separate toilet and wash area toilet room had no sink to wash hands in; restaurant not open on a nightly basis and reservations need to be made ahead of time on days when dining is available; though each room has its own private terrace, 1/2 partitions are used to separate areas causing smoke from a neighboring guest to drift into the room - closing the door/window to the terrace, the room's only ventilation, leaves the room uncomfortably warm; some women choose to sunbathe topless, which can present an awkward situation for families with younger children