We had an awesome stay at the Grand Hyatt KL. We had a suite which came with breakfast and access to the Club Lounge. The breakfast and offerings in the lounge was outstanding. Housekeeping was amazing and kept our room clean and comfortable.
5 stars
Grand Hyatt Kuala Lumpur
Photos of Grand Hyatt Kuala Lumpur
Overview
The Grand Hyatt Kuala Lumpur is a luxury hotel that is connected to the Kuala Lumpur Convention Centre. There are three restaurants and two bars on the property, and there is also a full-service spa. Other amenities include an outdoor pool with children's pool, 24-hour fitness center, and valet parking. Breakfast is available daily, and the front desk is staffed 24-hours per day. There is a business center for guest convenience, and the staff is happy to arrange limo service. Pets are not welcome at the Grand Hyatt Kuala Lumpur.
There are 411 lavish guestrooms available at the Grand Hyatt Kuala Lumpur which has 39 floors. Guests can choose from garden or tower views. Rollaway beds can be provided with a surcharge, but the infant beds are provided for free. Guests can book adjoining rooms if needed, and all of the rooms contain a private bathroom. The rooms are soundproofed and blackout curtains are provided for a quality night's sleep.
Guests will find that they are plenty of attractions within walking distance of the Grand Hyatt Kuala Lumpur such as the Petronas Twin Towers and the Pavillon Kuala Lumpur. The KLCC Park is just a 15-minute walk from the hotel, and the Berjaya Times Square is roughly 20 minutes away on foot. Those that require shopping will find the hotel to be in close vicinity to the Lot 10 shopping center and the Suria LKCC Shopping Center. The Sultan Abdul Aziz Shah Airport is a 37-minute drive from the hotel grounds.
Latest deals for Grand Hyatt Kuala Lumpur
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Hyatt Kuala Lumpur
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Family rooms
- Seating area
- Garden view
- Slippers
- Soundproof rooms
- Landmark view
- Lockers
- Telephone
- City view
- Privacy curtain
- Storage available
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Outdoor pool
- Sauna
- Pool with a view
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Hypoallergenic
- Adapted bath
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Golf
Fitness
- Fitness center
Reviews of Grand Hyatt Kuala Lumpur
9.1
Wonderful
4261 verified ratings
Wonderful
3196
Very good
532
Good
273
Okay
97
Fair
79
Mediocre
29
Poor
55
Summary of reviews
Guests say
Guests generally appreciate the Grand Hyatt's excellent location and friendly service. Many reviews highlight the cleanliness of the rooms and the variety of breakfast options. However, some guests experienced issues with room assignments and unpleasant odors, suggesting that improvements are needed in certain areas. Overall, the hotel is seen as a good choice for its service and amenities, despite some negative experiences.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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9 out of 10
87 reviews
9.4 out of 10
65 reviews
9.3 out of 10
3 reviews
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Pros (+) Bad
Cons (-) Racist
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Grand Hyatt Kuala Lumpur?
The breakfast buffet at Grand Hyatt Kuala Lumpur offers a wide variety of choices and is spread out over a large area with a spectacular view. It can get busy at peak times, but the staff is very welcoming and accommodating.
Are there any concerns about the rooms at Grand Hyatt Kuala Lumpur?
Some guests have mentioned concerns about the room allocation, such as being initially given a themed room instead of the standard room they booked. However, the staff made efforts to rectify the situation and accommodate their needs.
What are the highlights of the rooms at Grand Hyatt Kuala Lumpur?
The rooms at Grand Hyatt Kuala Lumpur are spacious, soundproofed, and offer blackout curtains for a quality night's sleep. Guests can also enjoy a view of the Petronas Towers from their rooms, which is particularly stunning at night.
How is the customer service at Grand Hyatt Kuala Lumpur?
Guests have praised the customer service at Grand Hyatt Kuala Lumpur, noting the friendly and professional staff. Some have specifically mentioned the fantastic attention and service provided by the staff, making their stay memorable.
What is the best time to visit Grand Hyatt Kuala Lumpur?
The high season at Grand Hyatt Kuala Lumpur is in October, offering an excellent opportunity to experience the hotel's top-notch service, luxurious accommodations, and breathtaking views. However, June is considered the low season, which may provide a quieter and more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests were disappointed with the room they were initially assigned. It may be worth requesting a specific room type or view at the time of booking to avoid any potential disappointment.
Enjoy the Breakfast Spread
Many guests praised the breakfast, highlighting the wide variety and quality of food available. It's recommended to take advantage of the breakfast during your stay.
Explore Nearby Attractions
The hotel's proximity to attractions such as the Petronas Twin Towers, KLCC Park, and the Pavillon Kuala Lumpur makes it convenient for sightseeing. Take advantage of these nearby attractions for a well-rounded experience.
Be Mindful of Crowded Breakfast Times
A few guests mentioned that the breakfast area can get crowded at peak times, resulting in a short wait for a table. Planning your breakfast time to avoid peak hours may enhance your experience.
Consider Special Requests in Advance
If you have specific requirements, such as a KLCC view room or any other special arrangements, it's advisable to communicate these in advance to ensure a smooth and satisfactory experience.
Utilize the Hotel's Business Center
For guests traveling for business, the hotel offers a business center, which can be convenient for any work-related needs during your stay.
Take Advantage of the Spa and Wellness Center
Guests appreciated the hotel's full-service spa. Consider indulging in some relaxation and wellness treatments during your stay.
Check for Smart TV Availability
A minor drawback mentioned by a guest was the absence of smart TVs in all rooms. If this is important to you, it may be worth inquiring about smart TV availability when booking.
Consider Transportation Options
The hotel offers valet parking and airport shuttle services, which can be convenient for guests. It's worth considering these options for ease of travel.
Location
12 Jalan Pinang, Kuala Lumpur 50450
What's nearby
- Kuala Lumpur Convention Centre157 yd
- KLCC Park436 yd
- Suria KLCC0.3 mi
- Petronas Towers0.3 mi
- Pavilion Kuala Lumpur0.3 mi
- Bukit Bintang Monorail Station0.5 mi
- Kuala Lumpur Tower0.6 mi
- Imbi Monorail Station0.7 mi
- Jamek Mosque1.2 mi
- Petaling Street1.2 mi
- Merdeka Stadium1.2 mi
- Bazaar Baru Chow Kit1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Hyatt Kuala Lumpur
Low season | March |
|---|---|
High season | May |
Average price (weeknight) | $191 |
Average price (weekend night) | $213 |
When to book a room at Grand Hyatt Kuala Lumpur
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Grand Hyatt Kuala Lumpur
Nearby hotels and places to stay
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Value for money | 8.8 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Kuala Lumpur Subang |
Distance to airport | 11.0 mi |
Everything you need to know for your stay in Kuala Lumpur
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