Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "Excellent pool."
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8.7 "Location is great."9.6 "96%
liked the proximity to shopping ." 9.0 "90%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 10.0 "100% thoughtparking was inexpensive ." -
6.7 "Service is ok."5.6 "Only 56% thought the
service was professional ." 5.3 "53% thought themanagement was tolerable ." -
6.1 "Breakfast is mediocre."
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4.9 "Rooms are not good."3.6 "64% said
rooms were dirty ." 1.7 "For 83%, therooms looked old ." 1.9 "81% foundproblems with the furniture ." 3.4 "66% thought thetv was sub-standard ." 1.5 "Air conditioning was criticized by 85%." -
4.9 "Disappointing food."
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2.1 "Horrible vibe."1.7 "83%
criticized the unstylish hotel ." 4.4 "56%didn't like the unstylish hotel ." -
2.0 "Disappointing internet connection."1.5 "85% said the
wifi quality was bad ."
Overall Rating
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8.8 "Location is great."
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6.7 "Service is ok."
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6.3 "Breakfast is mediocre."
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4.7 "Rooms are not good."3.5 "65% said
rooms were dirty ." 1.4 "For 86%, therooms looked old ." 1.5 "85% foundproblems with the furniture ." -
1.9 "Horrible vibe."1.4 "86%
criticized the unstylish hotel ."
Overall Rating
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9.1 "Excellent pool."
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8.5 "Location is great."9.7 "97%
liked the proximity to shopping ." -
7.0 "Good service."7.7 "77% found the
staff to be very friendly ." -
6.1 "Breakfast is mediocre."
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4.8 "Disappointing food."
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4.6 "Rooms are not good."4.0 "60% said
rooms were dirty ." 1.5 "For 85%, therooms looked old ." 2.8 "72%complained about the bathroom ." 1.7 "83% foundproblems with the furniture ." 3.3 "67% thought thetv was sub-standard ." -
1.9 "Disappointing internet connection."1.4 "86% said the
wifi quality was bad ." -
1.8 "Horrible vibe."1.4 "86%
criticized the unstylish hotel ."
Overall Rating
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6.8 "Service is ok."
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5.1 "Rooms are ok."
Overall Rating
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8.9 "Location is great."
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6.9 "Service is ok."
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5.7 "Breakfast is mediocre."
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5.6 "Average comfort."5.2 "Only 52% said
rooms were big enough ." -
4.8 "Rooms are not good."3.5 "65% said
rooms were dirty ." 1.4 "86% thought they werepoorly maintained ." 2.6 "74%complained about the bathroom ." -
3.5 "Bad amenities."3.5 "65% thought the
building wasn't nice ." -
1.8 "Horrible vibe."1.4 "86%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0review from
Location, very close to KLCC Breakfast / food
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2.3review from
Good breakfast only. Very old furniture in the room, with strange smell also. Not so close to the 2 Towers, the district is slighly dangerous.
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5.7review from
We returned to the Grand because we were there last year, It was a good stay as everything we had to do was close to the hotel.This time was more of a holiday, and it was a lot further away from the night life. A choice of a western B'fast would have been nice.
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4.3review from
The location of the hotel is good. Breakfast is good. No international channels in Room TV or Radio. Not at all comparable to any Hotel located in a capital city.
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5.0review from
Currently, the outside of hotel is under renovation and painting work in progress. I felt a bit inconvenient when i went out for shopping.
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2.8review from
Being reminded that I dont have to stay in such a place for longer than a day Terribly crowded breakfast area, poorly maintained bathroom, sheets from the previous millenium
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6.8review from
Good pool
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5.6review from
The staff are friendly There are mosquitos in the lobby toilet, the lifts stopped at every floor after 20th floor. Our bad luck, teh ceiling leaked in our room because they have not done servicing for the aircon for sometime.
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4.8review from
peaceful and good scenery of Kuala Lumpur
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4.5review from
Service It is dirty, it is not close to a 4 star hotel not even a 3 star. The hotel I am sure it was a very nice one 40 years ago. And it has not been remodel ever since.
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5.0review from
Location, very close to KLCC Breakfast / food
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2.3review from
Good breakfast only. Very old furniture in the room, with strange smell also. Not so close to the 2 Towers, the district is slighly dangerous.
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5.7review from
We returned to the Grand because we were there last year, It was a good stay as everything we had to do was close to the hotel.This time was more of a holiday, and it was a lot further away from the night life. A choice of a western B'fast would have been nice.
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4.3review from
The location of the hotel is good. Breakfast is good. No international channels in Room TV or Radio. Not at all comparable to any Hotel located in a capital city.
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5.0review from
Currently, the outside of hotel is under renovation and painting work in progress. I felt a bit inconvenient when i went out for shopping.
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2.8review from
Being reminded that I dont have to stay in such a place for longer than a day Terribly crowded breakfast area, poorly maintained bathroom, sheets from the previous millenium
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5.6review from
The staff are friendly There are mosquitos in the lobby toilet, the lifts stopped at every floor after 20th floor. Our bad luck, teh ceiling leaked in our room because they have not done servicing for the aircon for sometime.
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4.8review from
peaceful and good scenery of Kuala Lumpur
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4.5review from
Service It is dirty, it is not close to a 4 star hotel not even a 3 star. The hotel I am sure it was a very nice one 40 years ago. And it has not been remodel ever since.
