Staff unhelpful and rude. Kettle and lamp on room broken. Power switches not working. Very noisy rattling aircon
3 stars
Hotel Soleil
51-A, Changkat Bukit Bintang, Kuala Lumpur 50200, Malaysia
Kuala Lumpur, Malaysia
See location+60 327 790 119Photos of Hotel Soleil
Overview
This Bukit Bintang hotel is located in an area popular with tourists and is about a 10-minute walk from Sungei Wang Plaza. It offers an outdoor pool, on-site parking and Wi-Fi access. This 3-star hotel provides a 24-hour reception, meeting rooms and a concierge. Additionally, the multilingual staff are on hand to provide assistance. A helpful tour desk is in-house and Bukit Bintang Monorail Station is within walking distance, making it convenient for guests to discover the local area and its attractions. The rooms are air conditioned and feature a desk and bottled water. The hotel also has several connecting rooms to accommodate families. Hotel Soleil provides a conveniently located on-site café. Alternatively, there are a choice of eating options just a short walk away. Local tourist attractions close to Hotel Soleil include Pavilion Kuala Lumpur, Kuala Lumpur Tower and Fahrenheit 88 Mall. The surrounding neighbourhood is also famous for its shopping.
Amenities at Hotel Soleil
- Outdoor pool
- Fitness center
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Flat-screen TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Services and conveniences
- Conference rooms
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Basics
- Wi-Fi (surcharge)
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
General
- Family rooms
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- Multi-lingual staff
- Accessible by elevator
- No smoking
- Pets not allowed
- Designated smoking area
Kitchen
- Electric kettle
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Kitchenette
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Laptop safe
- Desk
Dining
- Coffee shop
- Dining table
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Bedroom
- Wardrobe or closet
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hotel Soleil
7.6
Good
1121 verified ratings
Wonderful
133
Very good
104
Good
162
Okay
142
Fair
199
Mediocre
150
Poor
231
Summary of reviews
Guests say
Guests appreciated the hotel's good location and reasonable prices, but many expressed dissatisfaction with cleanliness and service, noting issues such as renovation noise, dirty facilities, and unhelpful staff. Overall, while some guests found it comfortable for sleeping, the negative aspects overshadowed their experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
34 reviews
7.7 out of 10
1 review
2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hotel Soleil?
Guests often praise the comfortable beds at Hotel Soleil, ensuring a good night's sleep during your stay.
Is parking available at Hotel Soleil?
Parking is available at Hotel Soleil, providing convenience for guests who are driving to the hotel.
What can I expect from the food quality at Hotel Soleil's restaurant?
Guests can expect delicious meals at Hotel Soleil's restaurant, with a variety of options to satisfy different tastes.
How is the cleanliness of Hotel Soleil maintained?
Hotel Soleil maintains high cleanliness standards, ensuring a pleasant and hygienic environment for all guests.
What is the level of customer service like at Hotel Soleil?
Guests consistently receive excellent customer service at Hotel Soleil, with staff members dedicated to ensuring a pleasant and memorable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby attractions is recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to various attractions like Jalan Alor, Berjaya Times Square, and Kuala Lumpur Tower makes it convenient for guests to explore the city's offerings.
Consider the Early Check-in Option
Some guests suggested that early check-in might be available upon request, which can be convenient for those arriving before the standard check-in time.
Explore the Dining Options
Guests appreciated the on-site restaurant and coffee shop. Consider trying out the hotel's dining options for a convenient and satisfying meal.
Utilize the Business Center and Meeting Facilities
Business travelers found the conference rooms, business center, and meeting facilities to be well-equipped and suitable for professional needs.
Inquire About Room Service
Guests found the room service to be convenient, especially for those wanting to dine in the comfort of their rooms.
Take Advantage of the Laundry Facilities
The availability of laundry facilities and services was appreciated by guests, making it convenient for longer stays or for those traveling light.
Check for Available Parking
If you're arriving by car, it's advisable to check for available parking and any associated costs to plan accordingly.
Inquire About Currency Exchange
For international travelers, the on-site currency exchange service was found to be helpful. Inquire about the exchange rates and fees for convenience.
Consider the Outdoor Pool
Guests enjoyed the outdoor pool as a refreshing retreat after a day of exploring the city. Consider packing swimwear to take advantage of this amenity.
Location
51-A, Changkat Bukit Bintang, Kuala Lumpur 50200
What's nearby
- Bukit Bintang Monorail Station426 yd
- Imbi Monorail Station0.3 mi
- Pavilion Kuala Lumpur0.4 mi
- Kuala Lumpur Tower0.5 mi
- Kuala Lumpur Convention Centre0.6 mi
- KLCC Park0.7 mi
- Merdeka Stadium0.7 mi
- Petaling Street0.8 mi
- Suria KLCC0.8 mi
- Petronas Towers0.8 mi
- Jamek Mosque0.9 mi
- Merdeka Square1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Soleil
Low season | December |
|---|---|
High season | December |
Average price (weeknight) | $38 |
When to book a room at Hotel Soleil
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Soleil
FAQs when booking at Hotel Soleil
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Kuala LumpurGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Kuala Lumpur Subang |
Distance to airport | 10.7 mi |
Everything you need to know for your stay in Kuala Lumpur
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