Overview

Pullman Kuala Lumpur City Centre Hotel and Residences
Best Dining Experience

4 Jalan Conlay, Kuala Lumpur 50450, Malaysia
+60 321 708 888

$70+

Overall guest ratings

8.3/10 Excellent
Based on 3,984 reviews

Review highlights

  • 9.5
  • 7.9
  • 7.8
  • 4.0

Good to know

  • Comfortable beds
  • Great shopping

Nearby

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    About

    Located in Kuala Lumpur's CBD within KL's vibrant entertainment and shopping district. Two distinctive towers house 445 rooms and suites and 157 residences with sweeping views of KL's glittering skyline. All rooms boast LCD televisions and high-speed WiFi Internet access. Ideal for business & leisure travelers, the hotel offers 3 restaurants, 11 meeting & conference venues hosting up to 1,373 delegates and a range of leisure facilities.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Sauna
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 3,984 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% thought parking was inexpensive."
    • 7.9 "Tasty food."
      9.1 "91% loved the menu selection."
      7.3 "Yummy desserts, said 73%."
      7.7 "77% loved the dining experience."
      7.5 "75% enjoyed the snacks that were offered."
    • 7.8 "Good service."
      8.0 "80% were happy with the room service."
      9.5 "95% said the concierge service was amazing."
      10.0 "100% said the recreation staff was great."
    • 7.1 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.6 "66% thought the kitchenette was ok."
    • 4.0 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 1,195 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
    • 7.5 "Good breakfast."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      9.3 "93% said the concierge service was amazing."
    • 6.5 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      5.0 "For only 50%, the noise level was all right."
    • 5.4 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.1 "Only 51% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
      5.2 "Only 52% thought the shower was ok."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Overall Rating

    8.2 Excellent
    Based on 1,633 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      8.9 "Easily accessible by car, said 89%."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.9 "79% were happy with the room service."
    • 7.0 "High value."
    • 6.5 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 6.1 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 3.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall Rating

    8.9 Excellent
    Based on 677 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      8.8 "Easily accessible by car, said 88%."
    • 8.3 "Food is delicious."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.9 "High value."
    • 7.4 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.2 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Overall Rating

    8.2 Excellent
    Based on 478 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.2 "Rooms are ok."
    • 4.2 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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