Pros (+) Location only
Cons (-) Breakfast had been downgraded. No meat except for sausages
4 stars
Novotel Kuala Lumpur City Centre
Photos of Novotel Kuala Lumpur City Centre
Overview
Novotel Kuala Lumpur City Centre offers modern accommodation in Kuala Lumpur and is within walking distance of Bukit Bintang Monorail Station. It has a spa, as well as a hair salon, massage services and a Jacuzzi.
Novotel Kuala Lumpur City Centre boasts a range of first-class facilities, from a lush outdoor pool to a fully-equipped fitness center. Convenient services include an express check-in/check-out feature and a luggage storage facility.
The stylish rooms at the hotel have air conditioning and offer a flat-screen TV, movies-on-demand and a mini bar. Each includes free tea and coffee making facilities as well as an en suite.
Hot breakfasts are available at Square and Qing Zhen Chinese every morning before guests go out to sightsee in the local area. Each evening, guests are invited to relax in the comfortable lounge bar. A variety of dining options are also found in close proximity to the property.
The hotel is found in the City's popular shopping area. Kuala Lumpur Tower is in close proximity to the property.
Latest deals for Novotel Kuala Lumpur City Centre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Novotel Kuala Lumpur City Centre
- Adults only
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
General
- Window
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Increased accessibility
- Adults only
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Things to do
- Gift shop
- Golf
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Fitness
- Fitness center
Reviews of Novotel Kuala Lumpur City Centre
8.6
Very good
3581 verified ratings
Wonderful
1787
Very good
801
Good
442
Okay
191
Fair
200
Mediocre
70
Poor
90
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location, especially its proximity to shopping areas and attractions. However, there were significant complaints regarding the service, with several guests experiencing rudeness from staff and issues with check-in. Cleanliness was generally viewed positively, but some guests noted problems with the facilities.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
14 reviews
9.1 out of 10
58 reviews
All reviews
Cons (-) THE HOTEL NIGHT DUTY MANAGER NAMED LAWRENCE WAS EXTREMELY RUDE. AND ASKED US TO STAY IN THE LOBBY TO SLEEP BECAUSE HE COULD NOT PROVIDE EARLY CHECKING. WE WERE FORCED TO STAY OUTSIDE IN A NEW CITY WITH NO ONE WE KNEW TILL 4AM. AND THEN WAS FORCED TO RESERVE ANOTHER HOTEL. I WILL NEVER RECOMMEND THIS HOTEL IN THIS LOCATION EVER. THE HOTEL MANAGER LAWRENCE WAS NOT RECEPTIVE, MEAN AND SEEMED UN BOTHE...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Novotel Kuala Lumpur City Centre?
Guests have mentioned that the beds at Novotel Kuala Lumpur City Centre are super comfy and the rooms are spacious and clean, with fresh and crisp linen.
Is parking available at Novotel Kuala Lumpur City Centre?
Yes, there is parking available at Novotel Kuala Lumpur City Centre, and it is very near to Pavilion and lots of eating places around.
What can I expect from the food quality at Novotel Kuala Lumpur City Centre?
Guests have mentioned that the breakfast buffet was delicious with a great range of food and beverage options. However, some have noted that the breakfast served has bare minimum taste and hope for an improvement in the breakfast selection and taste.
How is the cleanliness at Novotel Kuala Lumpur City Centre?
Guests have mentioned that the hotel and rooms were tidy and clean, with daily housekeeping and very friendly and helpful staff. However, some have noted that the in-room dining food was not great and the service is done by unhappy staffs and not trained ones.
What is the best time to visit Novotel Kuala Lumpur City Centre?
The high season at Novotel Kuala Lumpur City Centre is in September, and it offers a very good location close to everything you need, with easy access to KLCC and Pavilion.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa and Wellness Center
Guests appreciated the spa and wellness facilities, highlighting the Jacuzzi and massage services. Consider indulging in these amenities for a relaxing experience.
Be Mindful of Parking
Some guests found the parking area narrow and challenging, especially for larger vehicles. If you have a big car, it's advisable to inquire about dedicated parking lots for such vehicles in advance.
Explore Nearby Attractions
The hotel's proximity to popular attractions like Aquaria KLCC, Jalan Alor, Petronas Towers, and Kuala Lumpur Tower makes it convenient for sightseeing. Plan your itinerary to include these nearby places of interest.
Check for Room Cleanliness
While many guests found the rooms clean and spacious, a few mentioned dusty areas. Upon arrival, it's advisable to check for any cleanliness issues and promptly inform the staff if necessary.
Consider Early Check-In
Some guests experienced delays in getting their rooms ready upon arrival. If you have specific timing requirements, it's recommended to communicate them in advance to ensure a smooth check-in process.
Enjoy the Breakfast Options
Guests praised the delicious breakfast and polite hotel staff. However, a few mentioned limited variety and repetitive options. Consider exploring nearby dining options for breakfast to add variety to your morning meals.
Take Note of Room Size
A few guests found the rooms to be smaller than expected. If you prioritize spacious accommodations, it's advisable to inquire about room size variations or upgrades during the booking process.
Utilize the Business Center
The hotel offers a business center, making it convenient for business travelers. Take advantage of this facility for any work-related needs during your stay.
Plan for Late Check-Out
Some guests encountered challenges with late check-out arrangements. If you require a late check-out, it's recommended to discuss this with the hotel in advance to avoid any inconvenience.
Location
2 Jalan Kia Peng, Kuala Lumpur 50450
What's nearby
- Pavilion Kuala Lumpur302 yd
- Kuala Lumpur Convention Centre387 yd
- KLCC Park0.3 mi
- Bukit Bintang Monorail Station0.4 mi
- Suria KLCC0.4 mi
- Petronas Towers0.4 mi
- Imbi Monorail Station0.6 mi
- Kuala Lumpur Tower0.6 mi
- Petaling Street1.1 mi
- Merdeka Stadium1.1 mi
- Jamek Mosque1.2 mi
- Merdeka Square1.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Novotel Kuala Lumpur City Centre
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $88 |
Average price (weekend night) | $100 |
When to book a room at Novotel Kuala Lumpur City Centre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Novotel Kuala Lumpur City Centre
FAQs when booking at Novotel Kuala Lumpur City Centre
Nearby hotels and places to stay
Closest
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See most recommended stays in Kuala LumpurGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Kuala Lumpur Subang |
Distance to airport | 11.0 mi |
Everything you need to know for your stay in Kuala Lumpur
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