Overview

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
+60 321 470 888

$61+

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Overall guest ratings

7.2/10 Good
Based on 2,683 reviews
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Review highlights

  • 9.5
  • 9.1
  • 4.7
  • 4.7

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between Petronas Twin Towers and Bukit Bintang Shopping District. Major shopping malls Suria KLCC and Pavilion KL are easily accessible by foot using pedestrian sky bridge, including monorail and LRT train station that connect to the main transport hub, KL Sentral. Ideal for business travelers, the hotel provides free parking facilities upon reservation, air-conditioned rooms with high-speed WiFi access.

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    Amenities

    • Free Wi-Fi
    • No smoking
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Gift shop
    • Laundry facilities
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Pets not allowed
    • Free parking
    • Babysitting or child care
    • Internet
    • Hot tub
    • Beauty salon
    • Kitchen/Kitchenette
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 2,683 reviews
    • 9.5 "Terrific location."
    • 9.1 "Incredible bar."
    • 7.8 "Good service."
    • 7.5 "Good breakfast."
    • 6.7 "Internet is average."
    • 4.7 "Not very comfortable."
    • 4.7 "Bad amenities."
    • 4.4 "Rooms are not good."
    • 4.0 "Pool is below average."
    • 3.4 "Vibe wasn't good."
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    Overall Rating

    7.4 Good
    Based on 831 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 8.2 "Good value."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.4 "Internet is average."
    • 4.6 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    • 4.4 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 4.1 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      4.0 "60% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      2.1 "For 79%, the rooms looked old."
      4.7 "53% were unhappy with the view."
      1.1 "89% were disappointed with the minibar."
    • 3.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.8 "Pool is below average."
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    Overall Rating

    7.4 Good
    Based on 617 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 4.8 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      3.0 "70% were unhappy with the handicap accessible facilities."
    • 4.4 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
    • 4.1 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.6 "64% didn't like the uncomfortable beds."
      1.6 "For 84%, the rooms looked old."
      4.2 "58% said the bathroom was dirty."
    • 3.4 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall Rating

    6.9 Good
    Based on 751 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Internet is average."
    • 5.2 "Average comfort."
    • 4.8 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.7 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      1.7 "For 83%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
    • 3.6 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall Rating

    6.8 Good
    Based on 482 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.5 "Tasty food."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.7 "Sufficient wellness & sports facilities."
      7.0 "top-notch fitness area, thought 70%."
    • 4.5 "Pool is below average."
    • 4.4 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 4.1 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
    • 3.5 "Rooms are not good."
      3.4 "66% didn't like the uncomfortable beds."
      1.7 "For 83%, the rooms looked old."
      2.2 "78% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
    • 2.9 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Hotel type
    Guests recommend this hotel for business travelers.
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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