Overview

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
+60 321 470 888

$57+

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Rates

Overall guest ratings

7.2/10 Good
Based on 1,468 reviews
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Review highlights

  • 9.6
  • 9.2
  • 4.9
  • 4.8

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between Petronas Twin Towers and Bukit Bintang Shopping District. Major shopping malls Suria KLCC and Pavilion KL are easily accessible by foot using pedestrian sky bridge, including monorail and LRT train station that connect to the main transport hub, KL Sentral. Ideal for business travelers, the hotel provides free parking facilities upon reservation, air-conditioned rooms with high-speed WiFi access.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for Disabled Guests
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Pets not allowed
    • Free parking
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 1,468 reviews
    • 9.6 "Terrific location."
    • 9.2 "Incredible bar."
    • 7.4 "Good service."
    • 6.6 "Breakfast is mediocre."
    • 5.8 "Food is average."
    • 4.9 "Not very clean."
    • 4.8 "Bad amenities."
    • 4.4 "Not very comfortable."
    • 3.9 "Rooms are not good."
    • 3.3 "Vibe wasn't good."
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    Overall Rating

    7.4 Good
    Based on 455 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 5.5 "Internet is average."
    • 4.9 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.0 "70% said the bathroom was dirty."
    • 4.6 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.5 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      0.3 "Air conditioning was criticized by 97%."
      2.0 "80% were disappointed with the minibar."
      3.0 "70% said the bathroom was dirty."
    • 3.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall Rating

    7.4 Good
    Based on 367 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.0 "Good value."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 5.9 "Internet is average."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.2 "Food is average."
    • 4.2 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    • 4.0 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      4.0 "60% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
    • 3.8 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Overall Rating

    6.9 Good
    Based on 337 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Food is average."
    • 5.6 "Internet is average."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.2 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      4.9 "51% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
    • 3.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall Rating

    7.0 Good
    Based on 308 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good service."
      5.8 "58% said the reception staff was ok."
    • 6.6 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      3.8 "62% said the wifi quality was bad."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.3 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 4.1 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
    • 3.2 "Awful rooms."
      4.1 "59% said rooms were dirty."
      3.4 "66% didn't like the uncomfortable beds."
      1.2 "For 88%, the rooms looked old."
      2.1 "79% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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