|"Staff is very helpful & kind"||(in 231 reviews)|
|"Excellent buffet breakfast and dinner."||(in 173 reviews)|
|"Comfortable and good central location."||(in 9 reviews)|
|"Totally disgraceful for a branded hotel."||(in 59 reviews)|
|"For sure no pullman ever again."||(in 8 reviews)|
|"very bad front desk service."||(in 11 reviews)|
|great location||in 644 reviews|
|comfortable room||in 622 reviews|
|friendly staff||in 518 reviews|
|breakfast buffet||in 375 reviews|
|hotel at a great||in 232 reviews|
|bed was very comfortable||in 185 reviews|
|near shopping||in 145 reviews|
|pavilion mall||in 143 reviews|
|service is very good||in 137 reviews|
|front desk||in 74 reviews|
|apartment was very spacious||in 47 reviews|
|twin tower||in 44 reviews|
|executive lounge||in 43 reviews|
|pullman||in 34 reviews|
|kuala lumpur||in 27 reviews|
|overhead bridge||in 26 reviews|
|late check||in 19 reviews|
|comfortable and good||in 11 reviews|
Nice hotel, front-desk staff not so great
The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
The residence apartments are not used often or tended to. While spacious, there were power outages and brown water. The room was also ready two hours after the standard 2pm check-in. Front desk staff did not want to handle or seem primed to focus on customer service. Management was essential and most helpful.
location and looks
The lobby and rooms were lovely. The F&B was great also.
The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.
Nice hotel with horrible front desk staff
Overall nice clean hotel with big room and adequate facilities
The front desk staff was useless, though I had confirmed booking they said they didnt have any information, they didnt even give a late check out though I had two rooms booked and I told them that I shall let go of one of the rooms early they day before. Horrible front desk staff
Situated a short stroll from Bukit Bintang Monorail Station, Pullman Kuala Lumpur City Centre Hotel & Residences offers guests a convenient base while in Kuala Lumpur. It also features a sauna, an outdoor pool and a BBQ/picnic area and impressive views of Petronas Towers.
This 5-star hotel provides a ballroom, 24-hour room service and a beauty centre. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out feature.
The hotel's rooms are contemporary and offer a kitchen that is equipped with a microwave, a refrigerator and an oven. All provide an in-room dining area, a kitchenette and a mini bar.
Pullman Kuala Lumpur City Centre Hotel & Residences's premium amenities include a chic bar and an in-house restaurant. A selection of cafés and restaurants are also found nearby.
Pullman Kuala Lumpur City Centre Hotel & Residences is within walking distance of KLCC Park, Petronas Towers and Suria KLCC. It is also close by Kuala Lumpur Convention Centre, Pavilion Kuala Lumpur and Fahrenheit 88 Mall.
based on 3,588 reviews
Policies vary by room type and provider.
Pullman Kuala Lumpur City Centre - Hotel & Residences is located at No. 4 Jalan Conlay in Kuala Lumpur City Centre KLCC, 2 miles from the center of Kuala Lumpur. Aquaria KLCC is the closest landmark to Pullman Kuala Lumpur City Centre - Hotel & Residences.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Pullman Kuala Lumpur City Centre - Hotel & Residences.
Yes, Pullman Kuala Lumpur City Centre - Hotel & Residences offers free Wi-Fi.
Yes, Pullman Kuala Lumpur City Centre - Hotel & Residences offers free parking.
No, Pullman Kuala Lumpur City Centre - Hotel & Residences does not offer free airport shuttle service.
Pullman Kuala Lumpur City Centre - Hotel & Residences is 11.1 miles from Kuala Lumpur Subang. Pullman Kuala Lumpur City Centre - Hotel & Residences is 28.4 miles from Kuala Lumpur Intl.
Yes, Pullman Kuala Lumpur City Centre - Hotel & Residences has a pool onsite.