Pros (+) The room was big
Cons (-) No restaurant, I asked for ice, the did not have any .
5 stars
The Face Suites Hotel
1020, Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Kuala Lumpur, Malaysia
See location+60 321 681 688Photos of The Face Suites Hotel
Overview
Situated in Kuala Lumpur, just a 10-minute walk from Medan Tuanku Monorail Station, THE FACE Suites offers 5-star accommodation and complimentary Wi-Fi. It features a fitness center, as well as a 24-hour reception, an infinity pool and an airport shuttle.
The hotel treats guests to a concierge, 24-hour security and luggage storage. Guests can also enjoy free private parking on site.
The hotel's rooms are comfortable and feature a kitchenette and a private bathroom. They offer a flat-screen TV, an in-room dining area and a refrigerator.
THE FACE Suites provides a conveniently located on-site café where guests can grab a bite to eat before heading out to discover the local region. Deep Blue is an ideal place to enjoy a drink before heading out to discover the best of the local nightlife.
THE FACE Suites provides easy access to Pavilion Kuala Lumpur and Kuala Lumpur Tower. Petronas Towers and Capital Square are within walking a distance.
Latest deals for The Face Suites Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Face Suites Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
- Free parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Soap and Shampoo Provided
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Dishes
- Microwave
- Stovetop
- Kettle
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- No smoking
- Pets not allowed
- Designated smoking area
- Private entrance
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
General
- Family rooms
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Room service
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Laundry
- Laundry facilities
- Laundry service
- Clothes dryer
- Iron and ironing board
- Tumble dryer
- Washing machine
Dining
- Restaurant
- Bar/Lounge
- Coffee shop
- Breakfast in the room
- Dining table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Pool
- Infinity pool
- Outdoor pool
- Pool with a view
- Rooftop pool
Family friendly
- Kid-friendly
- Cribs available
- Child pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of The Face Suites Hotel
8.3
Very good
3872 verified ratings
Wonderful
2320
Very good
656
Good
424
Okay
180
Fair
136
Mediocre
65
Poor
91
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly service. Many mentioned the spacious rooms and good amenities, although some noted issues with the pool view being obstructed and the lack of nearby convenience stores.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
All reviews
Pros (+) Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.
Cons (-) When I check-in, the reception employee made me slightly uncomfortable because he changed the room I arranged. The room condition was unclean so I felt it was not cleaned properly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the standout features of the hotel's rooms?
The hotel's rooms are comfortable, spacious, and feature a kitchenette, a private bathroom, and a flat-screen TV. Guests can also enjoy free private parking on site.
Can guests expect high-quality food at the hotel's restaurant?
The hotel provides a conveniently located on-site café where guests can grab a bite to eat before heading out to discover the local region. Deep Blue is an ideal place to enjoy a drink before heading out to discover the best of the local nightlife.
What can guests expect from the hotel's cleanliness and customer service?
The hotel treats guests to a concierge, 24-hour security, and luggage storage. Guests love the spacious and super clean rooms, excellent cleanliness, and huge bathrooms with a bath tub. The staff are approachable, and things are promptly attended to.
Is the hotel's parking convenient for guests?
Guests can enjoy free private parking on site, making it convenient for those traveling by car.
When is the best time to visit the hotel?
The high season is in July, and the low season is in November. Guests can plan their visit accordingly to enjoy the best of the hotel and the local region.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Guests recommend choosing a room on a higher floor to enjoy better views, especially for those seeking a view of the Petronas Towers.
Consider Bringing Your Own Toiletries
Some guests suggest bringing your own toiletries as they found the provided ones to be insufficient or of lower quality.
Plan Your Elevator Usage
Be prepared for potential delays when using the elevators, especially during peak times. Consider allowing extra time when planning to move around the hotel.
Check Room Amenities
Prior to arrival, consider checking with the hotel about specific room amenities, such as the availability of a bathtub, to ensure they meet your preferences and expectations.
Explore Nearby Dining Options
While the hotel offers dining facilities, guests recommend exploring nearby dining options for a wider variety of choices and potentially better value for money.
Be Mindful of Peak Season Crowds
During peak seasons, such as in July, be prepared for potentially crowded areas within the hotel, such as the infinity pool and the lobby.
Consider Transportation Options
Due to the hotel's location, consider using ride-hailing services like Grab for convenient transportation to nearby attractions and dining areas.
Bring Your Own Entertainment
Some guests recommend bringing your own entertainment, such as books or devices, as they found the in-room entertainment options to be limited.
Inquire About Smoking Areas
If you are a smoker, consider inquiring about the availability of comfortable smoking areas, as some guests found the designated smoking area outside the hotel to be lacking in seating.
Plan for Breakfast
If breakfast is an important aspect of your stay, consider checking with the hotel about the variety and replenishment of food, especially if you prefer a more substantial breakfast.
Location
1020, Jalan Sultan Ismail, Kuala Lumpur 50250
What's nearby
- Kuala Lumpur Tower0.4 mi
- Petronas Towers0.6 mi
- Suria KLCC0.6 mi
- Bazaar Baru Chow Kit0.6 mi
- Kuala Lumpur Convention Centre0.7 mi
- KLCC Park0.8 mi
- Jamek Mosque0.9 mi
- Pavilion Kuala Lumpur0.9 mi
- Merdeka Square1 mi
- Bukit Bintang Monorail Station1 mi
- Petaling Street1.1 mi
- Imbi Monorail Station1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Face Suites Hotel
Low season | March |
|---|---|
High season | November |
Average price (weeknight) | $73 |
Average price (weekend night) | $100 |
When to book a room at The Face Suites Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Face Suites Hotel
FAQs when booking at The Face Suites Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Kuala LumpurGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Kuala Lumpur Subang |
Distance to airport | 10.5 mi |
Everything you need to know for your stay in Kuala Lumpur
Complete your trip
Popular destinations