Elmark Hotel Kuantan

The hotel is ideal for a visit during the low season in October or the high season in January.

Yes, the hotel offers free parking for guests, although it may be limited.

While some guests have mentioned concerns about cleanliness, many others have praised the hotel for its clean rooms and facilities.

Guests have reported that the staff are generally very nice and polite, providing good service. However, there have been some isolated incidents of dissatisfaction with the service.

Guests have appreciated the comfortable beds and spacious rooms, although there have been some comments about the room size and smelly rooms.

Several guests recommended choosing a room with a city view for a more pleasant stay.

Some guests suggested checking the room amenities upon arrival, as there were instances where towels, blankets, and mineral water were not adequately provided.

The hotel's proximity to attractions like Heroes Museum, Wan Fo Tien Temple, and Stadium Darul Makmur makes it convenient for sightseeing.

Guests advised arriving early to avoid potential issues with room preparation, especially during peak seasons like Chinese New Year.

Be aware that the hotel has limited parking, and some guests found it challenging to find a parking spot.

Some guests reported issues with room cleanliness and maintenance, such as smelly rooms, malfunctioning toilets, and the need for improved cleanliness.

The hotel's elevator was highlighted as a convenient feature, especially for a two-story property, providing ease of access for guests.

While some guests praised the staff's politeness and helpfulness, others reported unprofessional behavior and slow check-in processes.

Guests recommended checking the room features, such as the view and amenities, to ensure a comfortable stay, and to avoid rooms with potential maintenance issues.

Some guests noted noise disturbances, such as the sound of birds and unpleasant smells from smoking, which may impact the overall experience.