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Excellent staff and restaurant, well set up to deal with a large number of people staying for the opera festival. The staff were excellent dealing with the booking, which for some reason never made it from booking.com to the hotel No air conditioning in the rooms, which for Franconia in the Summer is not so good
Comfortable hotel and excellent service. Great if you are going to the Wagner festival - the hotel provides refreshments before departure, a coach to take you to the theatre, and cushions for its hard chairs. A nice touch that the manager was there to great the guests on our return from the opera. The bathroom fittings were a bit elderly - the shower curtain in my room needed to be replaced and the toiletries were a bit downmarket for what is a fairly pricey hotel.
price/location/good value/good restaurant bed comfort OK but minimal
The receptionist advised us of the sushi place which was closed due to refurbishment. On a check out the other receoptionist didn't speak any English and when we asked why the hotel charge stated that we paid with the VISA card as we paid by cash. She didn't explain anything, took the invoice from us, went somewhere and on return gave us correct invoice. Again, no explanations, no apologies.
Large room, situated very well in the city
Very well situated, large room, good breakfast, quiet. soft beds
This is an almost luxury hotel, care being taken for every detail to satisfy the traveler. I appreciate first of all the gentleness of the reception desk personnel, ready to help the visitor in every aspect. I must mention here the parking, very secure, placed in the hotel’s underground with an elevator taking you directly to yours room floor. As from me, no reproaches
the delicious breakfasts, the charming and very helpful staff, (especially the receptionists, who answered every query, reconfirmed our air tickets and booked the electric buggy, ) and we appreciated the bus to the opera house. We liked everything, but would have liked a kettle for tea and coffee... but we realise this is not usual in Germany.
Like most things in Germany, this hotel is perfectly predictable in its quality: decent, clean, friendly. It's also very conveniently located to the town's shopping centre. The bar is not really very cosy and someone still needs to explain to me why one has to pay for internet connections, whilst you get free ones in the local cafs in town.
Easy to access and good parking facilities so far. No
Nice, quiet, big room, clean, friendly.
spacious, clean pleasant, efficienbt
The service was great and accommodating. The massage availability and its quality were impressive.
Good design of the hotel. Available buiseness package including breakfast and internet access. Lack of air conditioning in my room -however temperature was okay to sleep -accomodation in mid June.
Friendly staff, nice room with extra like sewing kits and nail files. Great value for the money. You do not have to have the breakfast. The computer in the lobby did not work for internet, the bathtub was not clean the first night, but was cleaned the second night, without us asking.
Good service, good value for money, spacious rooms, probably outdated in many ways but still good hotel, excellent breakfast. Wifi in lobby free of charge - good solution.
Silent, but not far from the mainroad. Kitchen excellent. A little bit far from the town Kulmbach for those, who like to walk only.
The staff was great. Very friendly and eager to please. If I asked for a favour, they were sure to do so. It is a city hotel and its location is close to the main train station and city denter. In the summer Nuernberg is full of life, so the noise of the city was less then most locations, and to be expected. Front desk staff speaks English, too.
Given we were attending the opera which constrains one's time I found the hotel extremely efficient at coping with out of normal hour meals and arranging transport back from the opera and the staff were at all times pleasant and helpful I did find the bus station noisy but I did have the windows open and it was not a problem with the window shut
clean, extremely accommodating to opera guests. Opera videos on lobby great. Food and service impeccable. loved everything
Breakfast & Brunch single beds are too small
The service and meals were excellent. Breakfast included was a truly outstanding benefit. It was perfect for the Wagner Festival: close to the opera house and downtown. I could walk everywhere plus go jogging.
Breakfast There are few "no-smoking" rooms.
Outstanding breakfast; excellent room and friendly, helpful staff
Good breakfast pillows on beds were hard and flat.
good rooms, helpful staff, good food busy when bus tours arrived especially at breakfast
Ideally set up for the Festspiele No
Flexibility of staff (arrived 1 am). Family style hotel with dog in the reception....
Hotel was quiet, room was large. Staff did not change towels that were on the bathroom floor (after being used for three days). Instead, they hung them up again!!!
Very good hotel in beautiful surroundings (forest). Very spacious hotelroom with a fantastic view. With all modern comfort, although somewhat dated but you could also call it typical German style. Had a good dinner and breakfast. Personnell speak English. Old tv, no sattelite.
good spa facility, spacious room, and good staff
Wonderfully dedicated staff
The hotel was cozy and comfortable. We spent many hours relaxing in the hotel's saunas, jacuzzi and inviting pool. The staff and guests were all pleasant to speak with. Everybody was very cordial and nice. The room was large and comfortable with a sunny terrace outside. The bathrooms were luxurious and spacious as well. We highly recommend this hotel to anybody. Our stay was absolutely relaxing.
hotel in lovely quiet setting overlooking rolling hills, the staff were very friendly and helpful, our bathroom light did not work and we reported it on going for dinner and on returning to our room later it had been fixed,the restaurant food was excellent both breakfast and dinner. would definately go back again.
We had a Junior Suite which was lovely. Worth the extra payment. The heating system seemed to be timed to come on when we were not in the room, so it was chilly at 6 pm and 8.30 a.m. Not too serious as the weather was lovely whilst we were there.
The hotel stuff was very nice, did everything to my comfort. The flatrate internet was also very usefull. The location of the hotel was for me excellent - near the rail station ant the city center.
Sauna, food, location close to the station NA
The location and my room was a decent size with a nice size bathroom. Make sure to get a room facing away from the train station if you need to open your window.
Very Central location. Good facilities. Helpful staff. Free Internet. Willingness to allow me to send a parcel by mail for collection when I arrived - especially appreciated. No air conditioning. No tea/coffee facilities in my room. No refrigerator. I understand that these are not normally found in European hotels.
staff were courteous, charming, helpful; room was spotless and quiet room a little warm at night (no aircon)
I was there to attend a performance at the Festspielhaus and the location was perfect for that adn teh old town. Staff were very friendly and I had an excellent lunch from the daily special menu, delicious and extremely good value and service. My standard single room was compact, very clean, comfy bed and met all my needs.
Excelent Food in the Restaurant. Frendly Staff
The Hotel Bayerischer Hof is a small hotel with a very warm feel. The food is very, very good. The location and the service are excellent. From Desiree at the Front Desk answering all our questions, to Amy in the restuarant who helped us with our car's GPS, we can't say enough about the quality of the popele who work at the hotel. Of particular note was Sonja who runs the resturant at night. She was wonderful. Very charming. We very much enjoyed our chats with her during our meal. Rooms facing the front of the hotel can be noisy late at night.
really lovely farmhouse/hotel.Very friendly.Excellent value for money not a dislike but beware: not much English spoken!!
The people are simply wonderful, friendly and open. The place was a wonderful experience and very cosy feeling. The Arabian horses in the stables at the back of the Inn are too beautiful to describe. I my wife and son enjoyed the experience completely. We will definitely visit there again when we are in the area.Sincerely T Dillon
Good, comfortable and quiet rooms. Easy to reach by car from the main roads and motorways. No parking problems at all. Friendly staff. Very good value for money.
Clean hotel,excellent food, relaxing atmosphere
The Hotel Proprietor was wonderful and very accomodating; we plan on going back to this Hotel again.
sleep, dinner, breakfast friendly staff
Good room (4 person), Good continal breakfast, 15. min walk from the center of Bayreuth. English speaking reception. At the Michelin Route planner, the hotel Grunau appears as 4 stars. The hotel is on 3. floor in a small center and a chinese restaurant. I would give it 3 stars. It is possible to eat on the hotel, but the varity of menu is'nt good.
not really 4-star, but the price is fair. Comfortable and convenient for people have car to travel. mistake to charge me more 4 euro
Proximity of Bayreuth No, it was great
Huge apartment right next to the castle. Full kitchen facilities with well-stocked kitchen. We had a little trouble figuring out which door led to the hotel entrance (there wasn't a sign).
The castle is beautiful and the surroudings too. Unfortunately, the weather was not to good. Too far from Bayreuth, where we could not get a hotel for the Festspiele. But that is not your fault :-) So I cannot recommend the hotel for someone that has to go to Bayreuth.
We enjoyed our night at Schloss Thurnau with the location of the castle hotel in the middle of a quaint German town. The room was clean and quiet. It looks like a good business conference hotel and since there were no conferences going on during our stay, it was like we had the castle to ourselves. Breakfast was good.
It is very nice hotel located in the beatiful place between and on mountains. Hotel staff completely does not speak and understand English so it should be a good idea to get some German speaking background before going there
Friendly atmosphere: good value food and drink