Parking and transportation
Services and conveniences
Accessibility and suitability
Dining
Basics
Spa
Bathroom
Laundry
Things to do
General
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food quality?
Guests have consistently praised the delicious and varied buffet dinner and breakfast, offering a wide range of Japanese and other cuisines. The hotel's restaurant provides skillfully prepared meals with excellent service.
How are the hotel's beds and sleeping arrangements?
Guests have enjoyed comfortable and cozy sleeping arrangements, particularly the tatami mats in the large rooms. The hotel offers a unique experience with spacious Japanese/Western style rooms and superb views of Lake Akan.
What are the hotel's unique offerings for guests?
The hotel provides access to a wonderful onsen and offers free access to the onsen in the neighboring hotel. Additionally, guests can enjoy a local guide for a walking tour and explore the attractions in the area.
How is the hotel's cleanliness and housekeeping service?
Guests have consistently praised the hotel's cleanliness and housekeeping, with particular emphasis on the great job done by the housekeeping staff. The hotel provides a clean environment and offers daily housekeeping.
What are the best times to visit the hotel?
The high season for the hotel is in July, offering a great time to experience the excellent location and facilities. However, the hotel is also recommended in the low season in October for those seeking a quieter and more serene experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's central location by visiting the Rikubetsu Astronomical Observatory and Rikubetsu Railway, which are within a reasonable distance from the hotel.
Enjoy the Onsen Experience
Guests praised the hotel's onsen facilities, particularly those at the neighboring sister hotel. Make sure to allocate time to relax and rejuvenate in these thermal baths.
Consider Upgrade for Larger Bathroom
Some guests found the bathrooms in standard rooms to be small. If space is a priority, consider upgrading to a room with a larger bathroom for a more comfortable stay.
Take Advantage of the Buffet
Many guests enjoyed the buffet offerings for both breakfast and dinner. The wide variety of cuisines and the quality of the food were highlighted as particularly impressive.
Be Mindful of Parking
The hotel's parking lot is located about 600m away, and some guests found this to be inconvenient. Keep this in mind, especially if you have heavy luggage or mobility concerns.
Embrace the Local Culture
The hotel's decor and the Ainu culture showcased in the gallery were appreciated by guests. Take some time to explore and appreciate the local cultural elements during your stay.
Check Room Amenities
Some guests mentioned that the rooms were well-equipped with amenities to ensure a comfortable stay. However, it's advisable to check for specific amenities like air conditioning, especially during warmer months.
Language Consideration
While most staff were friendly and helpful, some guests encountered language barriers. It may be helpful to have a few key phrases in Japanese or use translation apps to facilitate communication.
Plan for Shuttle Service
If you're using the hotel's shuttle service to access amenities like the parking lot or neighboring facilities, plan your schedule with some extra time in case of any delays.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | February |
Average price (weeknight) | $354 |