Akan Yuku no Sato Tsuruga

The hotel offers a fantastic buffet dinner and breakfast with an extensive selection of food, including Japanese, Chinese, and Western dishes. The freshness and quality of the sashimi is first-rate, and there are various types of pools in the onsen area, such as whirlpools and jets.

The hotel features a beautiful outdoor onsen with a view of the lake, as well as a rooftop onsen that changes throughout the day. Additionally, the hotel provides an executive lounge access, family rooms, and a serene lake view.

The staff are kind, helpful, and incredibly warm. They provide warm coats and slippers for guests, and the lounge and connecting bar are fabulous places to unwind. The tour desk is very friendly and the hotel offers a shuttle to the parking area upon request.

The hotel offers clean and spacious rooms, with extensive facilities and a beautiful courtyard with great views of the lake. The public onsen facilities are amazing, especially the outdoor ones with beautiful vistas of the lake.

The high season at the hotel is in February, offering an excellent opportunity to experience the rooftop onsen with a good starry sky at nighttime and wide blue sky in the daytime. Additionally, the hotel provides a shuttle to the parking area, making it convenient for visitors.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake comes highly recommended.

Guests raved about the hotel's onsen facilities, particularly the outdoor onsen with views of the lake. Be sure to allocate time to relax and enjoy this feature during your stay.

While the buffet received mixed reviews, some guests suggested considering an upgrade to the Japanese style dinner for a more authentic and enjoyable dining experience.

Some guests experienced challenges with booking activities due to limited slots. It's advisable to plan and book activities in advance to secure a spot, especially during peak seasons.

Guests appreciated the multi-lingual staff, particularly the assistance provided by an English-speaking staff member. If you have language concerns, it may be helpful to inquire about English-speaking staff when making reservations or upon arrival.

The hotel offers a shuttle service to and from the bus terminal, which was appreciated by guests. Take advantage of this service to avoid dragging luggage through the snow, as mentioned in some reviews.

While some guests found the rooms comfortable and modern, others mentioned that certain rooms appeared outdated. If room decor is important to you, consider inquiring about the latest room updates or renovations.

The hotel's proximity to the Ainu Kotan, a local village with handicrafts, and the Rikubetsu Astronomical Observatory make it convenient for guests to explore these attractions. Consider adding these to your itinerary.

Some guests noted that the hotel's parking area is located a distance away, requiring a shuttle ride. If you plan to drive, it's advisable to factor in the logistics of parking and the shuttle service.

While many guests enjoyed the buffet, there were mixed reviews about the variety and quality of the food. It's recommended to manage expectations for the buffet meals and explore alternative dining options if needed.