Guest Reviews
Overall Rating
7.8
Good
Based on 59 reviews
Amenities
10.0
Value for money
10.0
Service
9.2
Location
9.0
Room
8.8
Cleanliness
6.7
Food
6.1
Skip to main content
Less
Show all
Hotels.com
Reviews
Photos
![Crystal Kuta Hotel - Kuta - Building]()
Provided by Agoda
![Crystal Kuta Hotel - Kuta - Lobby]()
Provided by Agoda
![Crystal Kuta Hotel - Kuta - Restaurant]()
Provided by Agoda
![Crystal Kuta Hotel - Kuta - Restaurant]()
Provided by Agoda
![Crystal Kuta Hotel - Kuta - Front desk]()
Provided by Hotels.com
![Crystal Kuta Hotel - Kuta - Lobby]()
Provided by Hotels.com
![Crystal Kuta Hotel - Kuta - Conference room]()
Provided by Hotels.com
Map
Crystal Kuta Hotel
$19+
About
Crystal Kuta Hotel is just 3 mi (4.8 km) from the airport and offers a shuttle for IDR 100000 per vehicle one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jasmine, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a children's pool are other highlights, and rooms offer 24-hour room service and LCD TVs.
Amenities
- Free Wi-Fi
- Business center
- Internet
- Currency exchange on-site
- Laundry service
- Meeting/Banquet facilities
- Room service
- Outdoor pool
- Restaurant
- Express check out
- Air-conditioned
- 24 Hour Front Desk
- Safe
- Free parking
- Storage available
- Non-smoking rooms available
- Terrace/Patio
- Concierge service
- Child pool
- Tennis
- Coffee shop
- Airport shuttle
- Fitness center
- Pets not allowed
- Designated smoking area
- Free valet parking
- Wedding services
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.9
Pros: Swimming Pool. Big. Clean. Quiet.
Cons: Corridors.20 rooms at one corridor. Too much sound during the nights. Noise. Corridor should be separated in parts by doors if possible. Stops noise in that part of the corridor.
review from
-
6.3
Pros: the wifi was pretty good. this hotel also has local channels which is very good. when we got there, we expected to watch MotoGp at Trans7, good for us we found it. we really need this local channels ...
Cons: the receptionist's service was absolutely poor. we expected to have the room at 2.pm, but in fact we need to wait for another 1.5 hours without any hospitality from the staff. we didnt get any ...
review from
-
10.0
Pros: The staff at crystal Kuta were amazing We were so well looked after Verell one of the hotel staff members was particularly amazing So attentive to our needs
Cons: Nothing bad to say
review from
-
6.7
Pros: Lobby, pool & resturant was nice. Staff very friendly and helpful. Great for the price
Cons: We decided to book at crystal Kuta as booking.com said it would be perfect for 2 adults and 2 young children. But we shared a double or queen bed between the 4 of us and no cots or extra beds ...
review from
-
7.1
Pros: The rooms were clean and comfortable
Cons: Air con could have been cooler
review from
-
10.0
Pros: Clean, comfortable
review from
-
4.2
Cons: The hospitality of the staff specially security
review from
-
5.4
Pros: The staff welcome.
Cons: Was misled. When booked the advert said 'Overlooking the pool, this air-conditioned room comes with a flat-screen satellite TV, a personal safe and a work desk. En suite bathroom has a shower and...
review from
-
9.6
Pros: More or less everything. We had a good deal for two nights. The staff (especially the breakfast staff) were so nice. Made us feel very welcome. Would definitely stay again
Cons: No free breakfast on the morning you check out.
review from
-
10.0
Pros: The staff at crystal Kuta were amazing We were so well looked after Verell one of the hotel staff members was particularly amazing So attentive to our needs
Cons: Nothing bad to say
review from
-
10.0
Pros: Clean, comfortable
review from
-
9.6
Pros: More or less everything. We had a good deal for two nights. The staff (especially the breakfast staff) were so nice. Made us feel very welcome. Would definitely stay again
Cons: No free breakfast on the morning you check out.
review from
-
7.9
Pros: Swimming Pool. Big. Clean. Quiet.
Cons: Corridors.20 rooms at one corridor. Too much sound during the nights. Noise. Corridor should be separated in parts by doors if possible. Stops noise in that part of the corridor.
review from
-
6.7
Pros: Lobby, pool & resturant was nice. Staff very friendly and helpful. Great for the price
Cons: We decided to book at crystal Kuta as booking.com said it would be perfect for 2 adults and 2 young children. But we shared a double or queen bed between the 4 of us and no cots or extra beds ...
review from
-
7.1
Pros: The rooms were clean and comfortable
Cons: Air con could have been cooler
review from
-
6.3
Pros: the wifi was pretty good. this hotel also has local channels which is very good. when we got there, we expected to watch MotoGp at Trans7, good for us we found it. we really need this local channels ...
Cons: the receptionist's service was absolutely poor. we expected to have the room at 2.pm, but in fact we need to wait for another 1.5 hours without any hospitality from the staff. we didnt get any ...
review from
-
4.2
Cons: The hospitality of the staff specially security
review from
-
5.4
Pros: The staff welcome.
Cons: Was misled. When booked the advert said 'Overlooking the pool, this air-conditioned room comes with a flat-screen satellite TV, a personal safe and a work desk. En suite bathroom has a shower and...
review from
Photos
Provided by Agoda
1/12
Provided by Agoda
2/12
Provided by Agoda
3/12
Provided by Agoda
4/12
Provided by Hotels.com
10/12
Provided by Hotels.com
11/12
Provided by Hotels.com
12/12