Hilton Garden Inn Bali Ngurah Rai Airport

Guests have highlighted the great pool, superb location, and the super friendly and helpful staff as some of the best features of the hotel.

Guests have praised the amazing buffet breakfast with a lot to choose from, the delicious and nutritious breakfast, and the fantastic dinner with a great selection of drinks.

The hotel is conveniently located near the airport, making it a great location for a one-night stopover or for guests with early flights to catch.

Guests can expect spacious, clean rooms with comfortable beds, although some have mentioned issues with cleanliness and maintenance, such as bugs in the bathroom and broken tiles.

While many guests have found the hotel to be nice and clean, some have raised concerns about the cleanliness of the rooms, including issues with dirty carpets, odors, and unclean bathrooms.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's proximity to the airport is a major advantage, making it an ideal choice for those with early or late flights. However, some guests found the walk to the airport a bit challenging due to the lack of a pedestrian pavement.

While the hotel offers a free airport shuttle, some guests found it more convenient to use Grab or a taxi for airport transfers, especially for late-night arrivals.

Some guests reported issues with room amenities such as non-functioning shower heads, lack of hot water, and cleanliness concerns. It's advisable to check the functionality of amenities upon check-in and report any issues promptly.

While the breakfast received mixed feedback, with some guests praising the variety and others suggesting more vegetarian and eggless options, it's worth considering the breakfast offerings based on individual dietary preferences.

If a quiet room is preferred, it's advisable to request a room away from the parking lot to avoid potential noise disturbances.

While many guests found the rooms clean and comfortable, some reported cleanliness issues such as dirty corridors, aging bathroom fixtures, and odors. Requesting a recently refurbished room may help mitigate these concerns.

The hotel offers wheelchair-accessible units and increased accessibility, making it suitable for guests with mobility needs. However, some guests noted the absence of specific accessibility features in designated rooms.

Several guests mentioned that the pool and dining areas closed early, which may be a consideration for those who prefer late-night amenities.

The staff received numerous positive comments for their friendliness and helpfulness. However, some guests reported instances of uncooperative or unhelpful staff, indicating a potential variability in service quality.