Hotel Termal Abadía De Los Templarios

The location in the Sierra de Francia and close to the village of La Alberca is unique and magnificent. Staff are riendly and try their best to help.

A real shame since it is an outstanding and stunning part of the world. The place is a big joke. The pool was closed. Mealtimes are dominated by coaches of groups and/or events that discriminate against the clients. All facilities and activities are for adults and not children friendly. The staff was very helpful but offered an hour in the middle of the afternoon to include the children. Of course that broke our day and we politely refused. It is a cash machine that gives no consideration to the client wishes.

Good location about a kilometer from town. Nice fireplace in apartmentitos. Good bartender. Amusing, “Faulty Towers” type ambience.

So many things. Most importantly, the sheets hadn’t been changed. As we checked in at night and the lighting was low, we didn’t realize this until the following morning when we saw a plethora of black hairs in the bed. My partner is bald and I have red hair. Disgusting. We also saw bits of garbage (eg chewed gum) which I had thought was my partner’s and he mine, until we compared notes after finding all the hairs in the bed. Not to pile on, but the restaurant was bad. The waiter was exceptionally rude from start to finish; the food was mediocre but expensive: a giant rAw hunk of meat with no flavor and a nasty undercooked potato and a bit of lettuce and cabbage on the side. Pathetic and sad, really. The facility represents itself as a spa- we were told nothing about this so I’m not sure where or how the facilities were. Check in was very slow. After presenting our passports and receiving the keys we had to wait 15 minutes to be “escorted” to the room. The bathroom amenities were very poor: dispensed shampoo and soap but no conditioner, for example. No coffee or tea or anything like that of course in the very large, tacky room. Anyway, I could go on, but my attitude is shadowed by the unchanged sheets. The bed was made and presumably the towels were clean - so this was just a nasty thing to do. I told the front desk staff about the situation upon checkout and she sort of giggled. Perhaps the terrible service was because we made it on booking.com? Hard to know.

Great location to visit La Alberca and Mogarraz

The decoration is awful. Guest have to pay 33€ for 2 hours in the indoor pool, jacuzzi and sauna. Double check if there are any events going on.