Pros (+) Pools and slides, plus the amazing volcano view!
Cons (-) Rooms were simple - could have been slightly updated. But very comfortable.
3 stars
Hotel Los Lagos Spa & Resort
6 Km Oeste Del Parque Central, La Fortuna 21007, Costa Rica
La Fortuna, Costa Rica
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Overview
The Los Lagos Hotel, Spa, & Resort is located in the heart of the Costa Rican Rainforest, within minutes of the Arenal Volcano and plenty of other outdoor adventures. The hotel offers complimentary breakfast for all guests, as well as the onsite pools and hot springs, which are great for relaxing. Guests can also enjoy the resort spa, which offers a full range of treatments and services for health and beauty. There is a swim-up bar in one of the hot springs, and the resort offers an onsite souvenir shop for guests.
The Los Lagos Hotel, Spa, & Resort has a total of 96 guest rooms and suites, which are all non-smoking accommodations. There are 11 outdoor pools for maximum guest enjoyment and the resort also has its own nightclub and terrace area for entertaining. The hotel offers area shuttle service for guests who want to get out and explore the town, as well as complimentary WiFi in the lobby and all guest rooms. There is free parking on site, and a dedicated children’s pool area is available.
The guest rooms at this resort all include flat-screen TVs with premium channels, complimentary WiFi, in-room climate control, stunning views, and roomy private baths with included toiletries. Rooms also include a mini-fridge and safety deposit box. Guests can upgrade to Superior or Premium rooms for increased living space and deluxe amenities, as well as better views. There are a select number of villas available, as well. Some units feature private balconies or terraces and all rooms have a great view of the surrounding La Fortuna area.
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Amenities at Hotel Los Lagos Spa & Resort
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Private check-in/check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Pool bar
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Pool with a view
- Water slide
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Adapted bath
- No smoking
- Non-feather pillow
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
General
- Family rooms
- Garden view
- Landmark view
- Telephone
- Mountain view
Things to do
- Hiking
- Hot spring bath
- Canoeing
- Cooking classes
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Pants press
Bedroom
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Child pool
- Complimentary breakfast
Reviews of Hotel Los Lagos Spa & Resort
9.0
Wonderful
4732 verified ratings
Wonderful
3280
Very good
758
Good
416
Okay
127
Fair
86
Mediocre
38
Poor
27
Summary of reviews
Guests say
Guests generally enjoyed the cleanliness and amenities of the hotel, appreciating the beautiful views and well-maintained grounds. However, there were notable issues with service, including billing errors and a lack of responsiveness from staff. Some guests also mentioned the need for better room facilities and updates.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Pros (+) Pools, breakfast, tours
Pros (+) View of volcano was beautiful. The thermal springs were relaxing. We had a good time.
Cons (-) Some of the prices were hiked up. They made a mistake with our billing, so pay attention when checking out.
Pros (+) Nice place. Good privacy even in shared houses with private verandas. Lots of pools and other stuff to do. Great breakfast. Restaurant doesn't do takeout and pool bar, which does, was very slow, though otherwise ok. And technically they ban food from the outside. So with a small baby going to sleep early, dinner was a problem. Thankfully there are minifridges (no microwaves or coffee pots, though)...
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Pros (+) Free shuttle within the facility
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main attractions near the hotel?
The hotel is located near several attractions, including the Arenal Volcano National Park, Baldi Hot Springs, and the La Fortuna Waterfall, all within a few miles of the property.
What are the unique amenities offered at the hotel?
The hotel offers a variety of unique amenities, including 11 outdoor pools, a swim-up bar in one of the hot springs, a dedicated children’s pool area, and a nightclub and terrace for entertainment. Additionally, guests can enjoy the onsite spa, which offers a full range of treatments and services for health and beauty.
How is the food quality at the hotel?
Guests have praised the delicious and plentiful complimentary breakfast, as well as the high-quality food in the restaurant and pool bar. However, some guests have mentioned that the breakfast could be improved with a wider selection of bakery items and better coffee.
What are the common concerns about the hotel's rooms?
While guests have appreciated the spacious rooms and stunning views, some have mentioned concerns about the outdated decor, lack of amenities, and occasional issues with room cleanliness and maintenance.
When is the best time to visit the hotel?
The high season at the hotel is in March, while the low season is in August. Visitors can consider these times for their travel plans to experience the hotel and its surroundings at their best.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Close to the Main Facilities
Some guests mentioned that the hotel is spread out, and rooms farther from the main facilities may require a steep walk. Consider requesting a room closer to the main areas if mobility is a concern.
Enjoy the Thermal Pools
Take advantage of the various thermal pools with different temperatures. Guests particularly enjoyed the hot springs and the water slide.
Consider Upgrading to Premium Rooms
Guests recommended upgrading to Superior or Premium rooms for better amenities, increased living space, and improved views.
Explore the Hotel Grounds
Take a relaxing walk in the expansive garden to encounter colorful birds and butterflies. The property features lush grounds, hot springs, and pools.
Be Mindful of Noise Levels
Some guests mentioned thin walls and noise disturbances from neighboring rooms. Consider packing earplugs if you are sensitive to noise.
Check Out the Onsite Souvenir Shop
The hotel offers an onsite souvenir shop, providing a convenient option for purchasing gifts and mementos.
Take Advantage of the Area Shuttle Service
The hotel offers area shuttle service for guests who want to explore the town. Utilize this service for convenient transportation.
Consider the Hotel's Seasonality
If planning a visit, consider the high season in March for potentially busier crowds or the low season in August for a quieter experience.
Enjoy the Views of Arenal Volcano
Several guests highlighted the stunning views of the Arenal Volcano from the rooms. Consider requesting a room with a view for a picturesque experience.
Relax at the Swim-Up Bar
Guests enjoyed the swim-up bar in one of the hot springs. Take time to unwind and enjoy a drink while soaking in the thermal pools.
Location
6 Km Oeste Del Parque Central, La Fortuna 21007
What's nearby
- Los Lagos Hot Springs151 yd
- Baldi Hot Springs0.6 mi
- Termales Los Laureles0.6 mi
- Ecotermales Fortuna0.6 mi
- Arenal Natura Ecological Park0.9 mi
- Ecoglide Arenal Park1.1 mi
- Arenal Volcano National Park2 mi
- Tabacon Hot Springs2.4 mi
- Reno's International Mini Golf2.7 mi
- Mount Chato3.2 mi
- Kalambu Hot Springs Water Park3.3 mi
- La Fortuna Waterfall3.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Los Lagos Spa & Resort
Low season | May |
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High season | December |
Average price (weeknight) | $174 |
Average price (weekend night) | $228 |
When to book a room at Hotel Los Lagos Spa & Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.9 |
|---|---|
Distance to city center | 3.0 mi |
Nearest Airport | La Fortuna |
Distance to airport | 7.4 mi |
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