Guest reviews
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Solo
Overall Rating
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8.6 "Beach is lovely."
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7.5 "Good location."9.6 "96%
appreciated the closeness to the beach ." 7.0 "70%liked the proximity to sightseeing ." 9.5 "Near to public transport , according to 95%." -
7.3 "Good service."8.8 "88% found the
staff to be very friendly ." 7.5 "75% said therecreation staff was great ." -
6.8 "Breakfast is mediocre."
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6.3 "Average amenities."5.5 "55% thought the
building was acceptable ." -
4.5 "Vibe wasn't good."1.7 "83%
criticized the unstylish hotel ." -
4.5 "Rooms are not good."3.6 "64% said
rooms were dirty ." 0.6 "94% thought they werepoorly maintained ." 1.3 "87%complained about the bathroom ." 0.9 "For 91%, therooms looked old ." 1.1 "89% said thebathroom was dirty ." 4.1 "Air conditioning was criticized by 59%." 2.5 "75% foundproblems with the furniture ." 1.9 "81% hadproblems with the shower ." 4.0 "60% wereunsatisfied with the kitchenette ." 2.2 "78% thought thetv was sub-standard ." 0.8 "92% weredisappointed with the minibar ." -
3.8 "Not very clean."3.6 "64% said
rooms were dirty ." 1.1 "89% said thebathroom was dirty ." 0.0 "Unclean dining area , according to 100%." -
3.2 "Food is inedible."0.3 "The
price was too high for 97%." 3.4 "66%did not like what was on the menu ." 3.7 "For 63%, thedining experience was not enjoyable ." 0.0 "Unclean dining area , according to 100%." -
2.4 "Terrible value."0.3 "The
price was too high for 97%."
Overall Rating
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9.4 "Excellent pool."
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8.6 "Beach is lovely."
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7.7 "Good service."9.1 "91% found the
staff to be very friendly ." 7.4 "74% said therecreation staff was great ." -
7.4 "Good location."9.7 "97%
appreciated the closeness to the beach ." -
6.6 "Breakfast is mediocre."
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4.8 "Vibe wasn't good."2.0 "80%
criticized the unstylish hotel ." -
4.1 "Not very clean."3.9 "61% said
rooms were dirty ." 1.5 "85% said thebathroom was dirty ." -
3.6 "Disappointing food."0.3 "The
price was too high for 97%." 3.6 "64%did not like what was on the menu ." 3.6 "For 64%, thedining experience was not enjoyable ." -
2.6 "Terrible value."0.3 "The
price was too high for 97%." -
2.5 "Disappointing internet connection."2.6 "74% said the
wifi quality was bad ."
Overall Rating
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8.5 "Beach is lovely."
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7.5 "Good service."8.7 "87% found the
staff to be very friendly ." 7.8 "78% said therecreation staff was great ." 7.1 "71% werehappy with the shuttle service ." -
7.0 "Good location."9.6 "96%
appreciated the closeness to the beach ." -
6.2 "Breakfast is mediocre."
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4.5 "Vibe wasn't good."1.6 "84%
criticized the unstylish hotel ." -
4.2 "Rooms are not good."3.5 "65% said
rooms were dirty ." 0.5 "95% thought they werepoorly maintained ." 1.1 "89%complained about the bathroom ." 0.8 "For 92%, therooms looked old ." 0.9 "91% said thebathroom was dirty ." 2.6 "74% foundproblems with the furniture ." -
3.8 "Not very clean."3.5 "65% said
rooms were dirty ." 0.9 "91% said thebathroom was dirty ." -
2.9 "Food is inedible."0.2 "The
price was too high for 98%." 3.1 "69%did not like what was on the menu ." 3.8 "For 62%, thedining experience was not enjoyable ." -
2.4 "Disappointing internet connection."2.3 "77% said the
wifi quality was bad ."
Overall Rating
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8.5 "Beach is lovely."
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7.2 "Good service."8.9 "89% found the
staff to be very friendly ." -
7.2 "Good location."
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6.7 "Breakfast is mediocre."
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6.3 "Average amenities."5.6 "56% thought the
building was acceptable ." -
4.8 "Vibe wasn't good."
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4.5 "Rooms are not good."3.3 "67% said
rooms were dirty ." 1.5 "85%complained about the bathroom ." 0.8 "92% thought they werepoorly maintained ." -
3.5 "Not very clean."3.3 "67% said
rooms were dirty ." -
3.3 "Disappointing food."0.5 "The
price was too high for 95%." -
2.6 "Terrible value."0.5 "The
price was too high for 95%."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
I had an enjoy with swimming pool. It was a very long time to finish check-in process in the front desk.
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8.0review from
I love the room!!! Food are really too expensive!
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5.7review from
facilities were good. The main buffet restaurant varied from poor to quite good while we stayed there. staff in general were helpful and service good .Apart from comment below. changed room at start as original room smelt of smoke. but i didnt book a non smoking room (in other parts of the world non smoking is standard and you dont think about it. Also lot of people complaining of no seaview. the staff seemed to take delight in telling everyone it says sea facing not seaview.. very misleading..
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3.3review from
Nice location, wide hotel complex, two very large pools, good beach facilities. In general hotel service is not in line with 5 star standards. Room are nice, confortable but not clean (bed sheets were regularly stained!). Staff service quite poor. Restaurants are nice but too expensive...and there's no other option but dining in the hotel! Since there's nothing else to see on the island, we'd recommend it only for 3 nights max.
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7.3review from
I liked how the hotel was so spacious. They were obviously close to capacity but the place didn't seem too crowded. I also liked that there was a lot of activities to do in the hotel grounds. The hotel is isolated. You can't really go anywhere and so you must eat at the resort's restaurants. The restaurants are pretty expensive and the food is rather average. There were also very few vegetarian options. The best food we had was at Haskell's by the golf course.
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5.3review from
Pools & beach are good. Very expensive. The price of Wine in the restaurants was extortionate. Service was Indonesian standard at Singapore prices! The ferry terminal being built on the beach spoils the view totally from the East Wing. I know Singaporeans don't like to walk more than 10 metres to get anywhere, but did it have to be built in the middle of the resort?
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4.8review from
more entenaiments specially for kids aged below 2 and above 10 years old price of everything was so expensive and didn't worth the quality.I won't come back to this place again although the nature was very nice and the staff were excellent.
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6.0review from
Very relaxing and comfortable hotel in beautiful surroundings. Very quiet mid-week as this island is a weekend retreat for Singaporeans mostly. Main restaurant/cafe could be cooler -fomal a/c would suit us europeans better. Choice and range of foods was good but the quality was variable on the whole. Orzo restaurant had a good menu but the meals were either very good or very poor and expensive. We stayed in de-luxe sea facing rooms on the 5th floor in the west wing so the views were great and the room servicing was excellent. The staff everywhere were welcoming and helpful. The bathroom was starting to look tired and needed refurbishing to maintain the high standards that generally are the norm in this hotel.
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5.6review from
Staff were very friendly. Pool area is a bit dated. Construction going on in the front of the hotel. The beach wasn't as clean as it could have been.
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6.0review from
The beachfront is truly a place to relax. The pool is also unexpectedly big. The air-conditioning doesn't really seem to cool the room even though it was at full blast.
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6.4review from
The facilites, and staff I thought the food and drinks were overpriced, including the shop. Obviously they know they have a captive audience
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5.7review from
facilities were good. The main buffet restaurant varied from poor to quite good while we stayed there. staff in general were helpful and service good .Apart from comment below. changed room at start as original room smelt of smoke. but i didnt book a non smoking room (in other parts of the world non smoking is standard and you dont think about it. Also lot of people complaining of no seaview. the staff seemed to take delight in telling everyone it says sea facing not seaview.. very misleading..
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3.3review from
Nice location, wide hotel complex, two very large pools, good beach facilities. In general hotel service is not in line with 5 star standards. Room are nice, confortable but not clean (bed sheets were regularly stained!). Staff service quite poor. Restaurants are nice but too expensive...and there's no other option but dining in the hotel! Since there's nothing else to see on the island, we'd recommend it only for 3 nights max.
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5.3review from
Pools & beach are good. Very expensive. The price of Wine in the restaurants was extortionate. Service was Indonesian standard at Singapore prices! The ferry terminal being built on the beach spoils the view totally from the East Wing. I know Singaporeans don't like to walk more than 10 metres to get anywhere, but did it have to be built in the middle of the resort?
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4.8review from
more entenaiments specially for kids aged below 2 and above 10 years old price of everything was so expensive and didn't worth the quality.I won't come back to this place again although the nature was very nice and the staff were excellent.
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6.0review from
Very relaxing and comfortable hotel in beautiful surroundings. Very quiet mid-week as this island is a weekend retreat for Singaporeans mostly. Main restaurant/cafe could be cooler -fomal a/c would suit us europeans better. Choice and range of foods was good but the quality was variable on the whole. Orzo restaurant had a good menu but the meals were either very good or very poor and expensive. We stayed in de-luxe sea facing rooms on the 5th floor in the west wing so the views were great and the room servicing was excellent. The staff everywhere were welcoming and helpful. The bathroom was starting to look tired and needed refurbishing to maintain the high standards that generally are the norm in this hotel.
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5.6review from
Staff were very friendly. Pool area is a bit dated. Construction going on in the front of the hotel. The beach wasn't as clean as it could have been.
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6.0review from
The beachfront is truly a place to relax. The pool is also unexpectedly big. The air-conditioning doesn't really seem to cool the room even though it was at full blast.
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6.4review from
The facilites, and staff I thought the food and drinks were overpriced, including the shop. Obviously they know they have a captive audience
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