Good to know
Value for money
Distance to city center
Distance to airport
|"Beach very clean and picturesque."||(in 80 reviews)|
|"Great food, welcoming staff."||(in 86 reviews)|
|"Massage wonderful and good value."||(in 10 reviews)|
|"Service is very poor."||(in 33 reviews)|
|"Not value for money."||(in 8 reviews)|
|"The food was absolutely awful!"||(in 97 reviews)|
Time of year
Show reviews that mention
|indian food||in 361 reviews|
|staff are friendly||in 277 reviews|
|beautiful beach||in 217 reviews|
|swimming pool||in 189 reviews|
|breakfast buffet||in 143 reviews|
|room service||in 104 reviews|
|good facilities||in 102 reviews|
|lots of activities||in 81 reviews|
|japanese restaurant||in 76 reviews|
|bit dated||in 58 reviews|
|sea view||in 44 reviews|
|singapore||in 36 reviews|
|value for money||in 34 reviews|
|golf course||in 31 reviews|
|ferry terminal||in 25 reviews|
|play area||in 12 reviews|
|old rooms||in 11 reviews|
|choices very limited||in 9 reviews|
I had an enjoy with swimming pool.
It was a very long time to finish check-in process in the front desk.
I love the room!!!
Food are really too expensive!
facilities were good. The main buffet restaurant varied from poor to quite good while we stayed there. staff in general were helpful and service good .Apart from comment below.
changed room at start as original room smelt of smoke. but i didnt book a non smoking room (in other parts of the world non smoking is standard and you dont think about it. Also lot of people complaining of no seaview. the staff seemed to take delight in telling everyone it says sea facing not seaview.. very misleading..
Nice location, wide hotel complex, two very large pools, good beach facilities.
In general hotel service is not in line with 5 star standards. Room are nice, confortable but not clean (bed sheets were regularly stained!). Staff service quite poor. Restaurants are nice but too expensive...and there's no other option but dining in the hotel! Since there's nothing else to see on the island, we'd recommend it only for 3 nights max.
I liked how the hotel was so spacious. They were obviously close to capacity but the place didn't seem too crowded. I also liked that there was a lot of activities to do in the hotel grounds.
The hotel is isolated. You can't really go anywhere and so you must eat at the resort's restaurants. The restaurants are pretty expensive and the food is rather average. There were also very few vegetarian options. The best food we had was at Haskell's by the golf course.
With a stay at Bintan Lagoon Resort in Bintan, you'll be next to a golf course, within a 15-minute drive of Ria Bintan Golf Club and Lagoi Bay Lake. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
Policies vary by room type and provider.