TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista

9.4
Excellent

Based on 71 reviews
 
8040 Palm Parkway, Lake Buena Vista, FL 32836, United States
  +1 407 239 4005
TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista - Lake Buena Vista, FL
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+1 407 239 4005

Good to know

Distance to city center 2.4 mi

Rooms

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Reviews

Traveler rating

34
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  • Excellent
    May 2019
    10.0

    Breakfast was great. Clean hotel lots of parking staff was very nice.

  • Excellent
    Dec 2018
    8.2

    Good Place

    The staff was excellent (friendly and accommodating. Having a full kitchen was appreciated.

    No hot tub, and although they kept saying the pool was heated, it wasn’t warm enough to head out on 60 degree days. They have a breakfast buffet, but only 3 waffle makers operating (they have another 3 on the other side of the room that they kept closed off). They need more for this big hotel due to its proximity to Disney. For meat at breakfast, they only offered turkey products - sausage and ham. They had trouble keeping up with the demand for coffee. They never vacuumed our room during our extended stay. The sleeper sofa, although new, was poor. Parking fee.

  • Excellent
    Nov 2018
    10.0

    New hotel but needs more help.

    The hotel is beautiful the employees are great. Great location breakfast included is nice and the food was good everyone very nice.

    The only complaint I have is this hotels needs to hire more housekeeping employees. Granted like all companies they want to run a business with as little as possible so that all the big shots can stuff their pockets. I arrived at 2:30 and was told the rooms were not ready because they were sold out the previous night before and they were trying to get the rooms cleaned which was understandable check in was not till 4:00PM. The young lady asked if I could come back in 30 minutes and I said sure, about 45 minutes later went back and no rooms they took my phone number and said they would call when the room was ready. I took my family to the parks because if not they were going to loose the whole day and not make it to the park and tickets were already purchased. Went back to the hotel with our dog and waited received the call from the hotel around 5:45 that the room was ready went to the front desk completed the check in by this time my head was pounding from a headache. Went up stairs to find the room I received had not been cleaned. A supervisor was walking the hall showed him the picture I took of the room and made a phone call to the front desk I went down stairs they apologized and asked what they could to make things right I just asked for a ready room. While waiting another customer came in around 6PM that had made reservations I believe for a two bedroom suite there room was not ready either really two hours after check in time. About 10 minutes later got the room it was great didn’t go to the park to meet with my family my headache was to big to go anywhere so wasted a ticket. Next day check out and when I received the email for the charges see a $10.00 parking fee it is absurd to me that I have to pay for parking where I am already paying to stay in the hotel. During check in I was never told I would be charged for parking. The hotel was great don’t get me wrong but they need to hire more housekeeping employees.

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About

Overview

A member of the Walt Disney World Good Neighbor Program, the TownePlace Suites Orlando Theme Parks/Lake Buena Vista hotel is located minutes from Walt Disney World Resort. The hotel sits near the west entrance of Disney Springs and is also close to SeaWorld Orlando, the ESPN Wide World of Sports Complex, Universal Studios Orlando, and more. Orlando International Airport is also just a short drive from this hotel, which offers all-suite accommodations and a resort-style pool area. The TownePlace Suites Orlando Theme Parks/Lake Buena Vista hotel offers complimentary WiFi throughout the property and complimentary breakfast for guests. There is also an onsite game room and a poolside restaurant and bar. The pet-friendly hotel does not allow smoking in any indoor spaces and has designated smoking areas outdoors for guest comfort. There is a picnic and BBQ area for guest use, as well as coin-operated laundry facilities. The hotel also provides laundry and dry cleaning service. The concierge desk can assist with theme park tickets, reservations, directions, and sightseeing recommendations, and the front desk also provides car rental and transportation assistance. There are 155 suites at this extended-stay family hotel, which all feature fully-equipped kitchenettes or full kitchens, as well as separate living and dining areas, in-suite WiFi, complimentary coffee and tea service, flat-screen TVs with premium channels, work desks, and modern baths with deluxe amenities. Guests can use the onsite fitness center and business center during their stay. The hotel also offers accessible public areas and a number of accessible suites.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Kitchen/Kitchenette
Fitness center
Free Wi-Fi
Increased accessibility
Business center
Concierge service
Laundry service
Meeting/Banquet facilities
Game room
Outdoor pool
No smoking
Bar/Lounge
Express check out
Air-conditioned
24hr front desk
Designated smoking area
Storage available
Laundry facilities
Hairdryer
Cable or satellite TV
Free Internet
Parking (surcharge)
Wedding services
Pets allowed on request. Charges may apply.
Grill
Cribs available
Continental breakfast

Photos

TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista - Lake Buena Vista - Building All Photos (49)
TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista - Lake Buena Vista - Bathroom Bathroom (5)
TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista - Lake Buena Vista - Bedroom Bedroom (10)
TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista - Lake Buena Vista - Building Building (2)
TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista - Lake Buena Vista - Business center Business center (1)

Location

Most Popular Landmarks

  • Orlando Vineland Premium Outlets 0.4 mi
  • Little Lake Bryan 0.8 mi
  • Lake Bryan 1.6 mi
  • Disney's Lake Buena Vista Golf Course 2 mi
  • Disney Springs 2.1 mi
  • Grand Cypress Golf Club 2.1 mi

Lake Buena Vista Travel Guide

Learn about Lake Buena Vista on KAYAK

Getting Around

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Orlando Sanford Intl 30.5 mi
Kissimmee 8.8 mi
Orlando 11.5 mi

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