Cons (-) Front desk staff very inattentive, face and fingers in phone instead of paying attention to customers. Pool area closed at night and morning when I needed to use it. Restaurant food very mediocre and overpriced. $3.75 for a cup of tea?
3 stars
Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
Photos of Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
Overview
Situated in Lakeville, Holiday Inn Hotel & Suites Minneapolis-Lakeville is within a 25-minute drive of Minneapolis-Saint Paul International Airport and provides a sauna, a Jacuzzi and an indoor pool. It has a fitness center, as well as a concierge, water slides and a kids pool.
Porters, an atm/cash machine and luggage storage are just some of the available services at the hotel. Laundry facilities, room service and a games room are also provided.
Holiday Inn Hotel & Suites Minneapolis-Lakeville has 132 well-appointed rooms that are equipped with a variety of essential amenities to ensure guests have a comfortable stay. They are also equipped with a refrigerator, a microwave and a dishwasher.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, suitably based for those who want to stay close when looking for a bite to eat.
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Amenities at Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Family rooms
- Fireplace
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- Pool view
- Storage available
Bathroom
- Shower
- Shower cap
- Bidet
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Room service
- Key card access
- Express check-out
- 24hr front desk
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Hot tub
- Indoor pool
- Sauna
- Water slide
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Water park
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Child pool
- Kids meals
Parking and transportation
- Free parking
Outdoor
- Balcony
Fitness
- Fitness center
Reviews of Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
8.4
Very good
152 verified ratings
Wonderful
74
Very good
28
Good
16
Okay
10
Fair
14
Mediocre
3
Poor
7
Summary of reviews
Guests say
Guests enjoyed the great pool facilities for kids and the overall cleanliness of the hotel, but many expressed dissatisfaction with the inattentive service and cleanliness issues in common areas. The restaurant received mixed reviews, with some guests finding it convenient but overpriced. Overall, while the waterpark ambiance was a hit for families, improvements in service and cleanliness are needed.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.4 out of 10
112 reviews
8.3 out of 10
24 reviews
10 out of 10
3 reviews
6.9 out of 10
2 reviews
All reviews
Cons (-) Night desk staff was pretty difficult to engage; had visitors(?) at the desk too who seemed to be distracting the two employees from customer service. The job got done fine--just with less friendliness than I felt like I paid for.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Holiday Inn Hotel & Suites Minneapolis-Lakeville?
The staff is very welcoming and kind, the location is great, and the water park is perfect for kids.
What are the cons of staying at Holiday Inn Hotel & Suites Minneapolis-Lakeville?
Some guests found the bathroom to be too small, and a few mentioned that it was expensive for their stay.
What amenities can guests expect at Holiday Inn Hotel & Suites Minneapolis-Lakeville?
The hotel offers a sauna, Jacuzzi, indoor pool with water slides, a fitness center, and a unique dining experience at the in-house restaurant.
What practical information should guests know about the hotel's dining options?
While there isn't a continental breakfast, the restaurant connected to the hotel offers great food, and kids under 12 eat from the kids' menu for free.
When is the best time to visit Holiday Inn Hotel & Suites Minneapolis-Lakeville?
The high season is in July, and it's a great time to visit for a family-friendly experience with the large pool, water slides, and kiddie splash area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Service
Guests appreciated the convenience of room service. If you prefer dining in your room, this could be a great option.
Check for Kids Eat Free Offers
Some guests mentioned that kids under 12 eat from the kids' menu for free. If you're traveling with children, this could be a cost-saving option.
Be Mindful of Bathroom Size
A few guests noted that the bathrooms were small. If this is a concern for you, it might be worth inquiring about the specific room's bathroom size before booking.
Utilize the Water Park
Many guests praised the water park, especially for kids. If you're traveling with children, this could be a highlight of your stay.
Verify Breakfast Inclusions
While some guests expected a continental breakfast, it's important to note that breakfast may not be included in the standard booking. Ensure you clarify the breakfast options before your stay.
Take Advantage of Late Check-Out
Some guests appreciated the option for a late check-out. If you have a late departure, it might be worth requesting this option.
Consider Noise Levels
A few guests mentioned noise disturbances, particularly in the pool area and hallways. If you're sensitive to noise, it's advisable to inquire about quieter room options.
Explore Nearby Attractions
The hotel's proximity to attractions like the Emil J. Oberhoffer House makes it a convenient choice for sightseeing. Consider planning a visit to nearby points of interest.
Inquire About Pool Access
Some guests expressed discrepancies in room descriptions and actual pool access. If pool access is important to you, it's recommended to confirm this before booking.
Location
20800 Kenrick Avenue, Lakeville, MN 55044
What's nearby
- Emil J. Oberhoffer House4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $175 |
Average price (weekend night) | $174 |
When to book a room at Holiday Inn Hotel & Suites Minneapolis-Lakeville, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in LakevilleGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Minneapolis St Paul |
Distance to airport | 16.7 mi |
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