Cons (-) Check in took ages bringing the crib took ages and there was beeping in the room the staff did not understand our needs
3 stars
Eden Resort & Suites, BW Premier Collection
222 Eden Road, Lancaster, PA 17601-4216, United States
Lancaster, PA
See location+1 717 569 6444Official websitePhotos of Eden Resort & Suites, BW Premier Collection
Overview
Eden Resort and Suites combines luxury accommodations with the naturally beautiful setting of the Pennsylvania Dutch country. Ideal for couples and families alike, this resort offers plenty of fun and relaxation for all types of guests.
Located in scenic Amish country, Eden Resort and Suites is near many exciting attractions. Historic downtown Lancaster is 2 miles away while the Dutch Wonderland Family Amusement Park is just 5 miles away. Kids and adults will adore Hersheypark Chocolate World, which is 26 miles away, and couples can enjoy a romantic wine tasting at Mt. Hope Estate and Winery, located just 15 miles from the resort. The Park City Shopping Center and the Overlook Golf Course are both within 2 miles as well.
Accommodations at Eden Resort and Suites include comfortable deluxe rooms, suites, and villas. Guests may choose to stay in the Two-Room King Suite with balcony or patio, which includes two large flat-screen TVS, and a mini kitchen. Other options include the One-Bedroom Villa Suite with a fireplace, living room, and full-sized kitchen, or the Indoor Poolside Queen Room for five people and located across from the indoor pool.
Within the Eden Resort and Suites, there are several activities and attractions to delight visitors, including the indoor and outdoor heated pools, outdoor billiards, ping-pong, basketball courts, and a 24-hour adult fitness center and spa. There are many ballrooms, suites, and boardrooms for hosting business meetings or scenic weddings.
Dining at the resort is an experience in and of itself. Arthur’s Terrace Restaurant boasts Lancaster’s number one prime rib buffet. The courtyard Champagne Sunday Brunch makes an ordinary day extraordinary. Guests can also grab the kids and head to Garfield’s Food & Spirits for delicious, family-friendly fare.
For family fun and romantic trips to Amish Country, Eden Resort and Suites is a premier experience that will create memories of a lifetime.
Latest deals for Eden Resort & Suites, BW Premier Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Eden Resort & Suites, BW Premier Collection
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Kitchen
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Kitchen/Kitchenette
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
General
- Window
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Pool view
- Quiet street view
- Fireplace
- Seating area
- Sofa
- Telephone
- Carpeted
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- No smoking
- Private entrance
- Roll-in shower
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by stairs
Pool and spa
- Heated pool
- Infinity pool
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Sauna
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kids' outdoor play equipment
- Playground
- Baby safety gates
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Board games/puzzles
- Golf
- Table tennis
- Pool table
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Washing machine
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Outdoor
- Outdoor furniture
- Garden
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Eden Resort & Suites, BW Premier Collection
9.0
Wonderful
769 verified ratings
Wonderful
563
Very good
89
Good
34
Okay
33
Fair
18
Mediocre
6
Poor
26
Summary of reviews
Guests say
Guests appreciated the cleanliness and overall service of the hotel, with many highlighting the attentive staff, especially during special occasions. The food offerings and amenities like the pool received positive remarks as well. However, there were multiple complaints regarding the room's location and wait times for check-in, as well as noise disturbances affecting the overall experience.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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9 out of 10
462 reviews
9.2 out of 10
185 reviews
8.4 out of 10
12 reviews
9 out of 10
7 reviews
All reviews
Pros (+) Comfortable, luxurious, and a whole lotta fun. You could really just stay at the resort your whole vacation and still have a great time. Has everything you could want or need and is immaculate.
Pros (+) I greatlt enjoyed the heated pool and the atrium style dining area. Lobby is beautiful and welcoming. The rooms are spacious, and the bathrooms very efficient. You'll also love Garfield's, their main Bar and Restaurant within the hotel
Cons (-) Maybe the fitness center could have been a little more spacious.
Pros (+) Price on Mondays was very very good.
Pros (+) Loved everything about this hotel. Looking forward to returning in the summer to take advantage of the outdoor pool and splash pad for the kids.
Pros (+) We don't normally stay at Best Westerns, but the reviews online were what had us. I gave them 5 stars all aroud from cleanliness, to amenities, to overall comfort. We were all extremely impressed.
Cons (-) So many people were staying at the hotel the weekend we were there, making parking difficult. But that isn't really the fault of the hotel.
Pros (+) Loved the complimentary chocolate at checkin and free icecream poolside 2-4pm daily.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Eden Resort & Suites?
Eden Resort & Suites offers a variety of dining options, including Arthur’s Terrace Restaurant, known for Lancaster’s number one prime rib buffet, and Garfield’s Food & Spirits, which offers delicious, family-friendly fare.
Are there any specific amenities for families at Eden Resort & Suites?
Yes, Eden Resort & Suites provides amenities for families, such as a child pool, kids meals, kids' outdoor play equipment, and a playground, ensuring a family-friendly experience.
What can guests expect from the accommodations at Eden Resort & Suites?
Guests can expect comfortable deluxe rooms, suites, and villas at Eden Resort & Suites. Options include the Two-Room King Suite with balcony or patio, the One-Bedroom Villa Suite with a fireplace and full-sized kitchen, and the Indoor Poolside Queen Room for five people located across from the indoor pool.
How is the cleanliness of the hotel maintained at Eden Resort & Suites?
Eden Resort & Suites ensures cleanliness and hygiene by providing daily housekeeping, disinfecting high-touch surfaces, and using effective cleaning chemicals. Additionally, guests can opt-out of accommodation cleaning if preferred.
What are the best times to visit Eden Resort & Suites?
The high season at Eden Resort & Suites is in July, offering an ideal time for a visit. However, the low season in December also provides a unique experience in a festive setting.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Villa Suite
Guests were impressed with the spaciousness and amenities of the One-Bedroom Villa Suite, especially the fireplace and full-sized kitchen. Consider upgrading for a more luxurious experience.
Enjoy the Indoor Poolside Queen Room
Families found the Indoor Poolside Queen Room convenient and enjoyable, especially for easy access to the indoor pool. It's a great option for families with kids.
Explore Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as the Dutch Wonderland Family Amusement Park, Hersheypark Chocolate World, and the Park City Shopping Center, all within a short distance from the resort.
Indulge in Dining Experiences
Guests praised the dining options at the resort, particularly the prime rib buffet at Arthur’s Terrace Restaurant and the family-friendly fare at Garfield’s Food & Spirits. Don't miss out on these culinary experiences during your stay.
Check for Special Deals
Some guests mentioned receiving unexpected upgrades upon arrival. Inquire about any special deals or upgrades that may be available during your check-in to enhance your stay.
Plan for Noise Levels
Several guests noted that the indoor pool area can get noisy, especially for rooms overlooking the pool. If you prefer a quieter environment, consider requesting a room away from the pool area.
Consider Room Selection Carefully
While some guests appreciated the spacious and upgraded rooms, others encountered issues with room amenities such as noise from the hallway, uncomfortable bedding, or unexpected room assignments. Take time to review room options and consider specific preferences before booking.
Book Early for Special Events
If you're planning a wedding or business event, consider booking well in advance to secure the desired ballrooms, suites, or boardrooms, as the resort is a popular choice for such occasions.
Be Mindful of Temperature Control
Some guests experienced challenges with temperature regulation in their rooms. It's advisable to check the room's heating and cooling options upon arrival and address any concerns with the hotel staff promptly.
Location
222 Eden Road, Lancaster, PA 17601-4216
What's nearby
- Clipper Magazine Stadium1.5 mi
- Hamilton Apartments1.8 mi
- Franklin and Marshall College1.8 mi
- Conestoga Cork Works Building1.9 mi
- L. G. Sherman Tobacco Warehouse1.9 mi
- Reilly Brothers and Raub Building2.1 mi
- Charlie Wagner's Cafe2.1 mi
- New Era Building2.1 mi
- Soldiers and Sailors Monument2.2 mi
- Fulton Opera House2.2 mi
- Steinman Hardware Store2.2 mi
- Central Market2.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Eden Resort & Suites, BW Premier Collection
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $184 |
Average price (weekend night) | $336 |
When to book a room at Eden Resort & Suites, BW Premier Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Closest
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Value for money | 8.8 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Lancaster |
Distance to airport | 3.6 mi |