Basics
Accessibility and suitability
Dining
Services and conveniences
General
Media and entertainment
Health and safety
Laundry
Family friendly
Parking and transportation
Bathroom
Outdoor
Bedroom
Workspace
Things to do
Fitness
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, an outdoor pool, and a fitness center. Additionally, it provides kids meals, a kid-friendly buffet, and a mini-market on site for added convenience.
Is parking available at the hotel?
Yes, the hotel offers free parking and an EV charging station, ensuring convenient parking options for guests.
How is the food quality at the hotel?
Guests have praised the delicious food and good breakfast offered at the hotel. However, some guests have mentioned limited menu options and the need for upgrades in certain food items.
How is the cleanliness of the hotel?
Many guests have appreciated the cleanliness of the hotel, including clean rooms, fresh linens, and well-maintained facilities. However, a few guests have mentioned specific concerns about dirty carpeting and a smoke smell in some rooms.
What can guests expect from the staff and customer service?
The staff is described as friendly, helpful, and accommodating. However, a few guests have mentioned encounters with unfriendly front desk staff, indicating a need for consistent service quality.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from Elevators
Several guests mentioned that rooms near the elevators were noisy, so consider requesting a room away from the elevators for a quieter stay.
Check Room Pictures
Some guests noted that the room pictures on booking websites may not accurately represent the actual rooms, so it's advisable to check with the hotel directly for room details.
Verify Special Requests
If you have specific requirements such as a handicap shower, it's recommended to verify these requests directly with the hotel to ensure availability upon arrival.
Consider Low Season Travel
As October is mentioned as the low season, consider visiting during this time for potentially lower rates and fewer crowds.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as the Lancaster Mennonite Historical Society and Dutch Wonderland, making it a great base for exploring the area.
Address Noise Concerns
Some guests experienced noise issues, so if you're sensitive to noise, it's advisable to request a quiet room or inquire about noise insulation options.
Double-Check Billing
A few guests encountered issues with billing, so it's recommended to double-check billing details and clarify any discrepancies with the hotel staff.
Pet-Friendly Accommodation
The hotel allows pets with applicable charges, making it a suitable option for guests traveling with their furry companions.
Breakfast Options
While many guests enjoyed the breakfast, some suggested improvements in the variety of options, so it's worth checking the current offerings if breakfast is an important factor for your stay.
Verify Room Amenities
Due to feedback about room amenities differing from expectations, it's advisable to verify specific amenities such as closet space before booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | June | $129 | $215 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 61% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 3.0 mi | Lancaster | 5.2 mi |