Pros (+) Nothing good
Cons (-) Pool has been closed for a long time. Staff never cleaned room. No new towels. Front desk staff very unprofessional and untrained.. was denied the $30 discount because I booked my room through. Kayak.
3 stars
Causeway Bay Hotel
Photos of Causeway Bay Hotel
Overview
Family-friendly hotel with a 24-hour business center and a 24-hour front desk Along with a 24-hour business center, this smoke-free hotel has a conference center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and laundry facilities. Causeway Bay Hotel offers 300 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Causeway Bay Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
- Private entrance
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Window
- Quiet street view
- Family rooms
- Seating area
- Garden view
- Inner courtyard view
- Lockers
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Dining
- Minibar
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Hiking
- Fishing
- Game room
- Golf
- Canoeing
- Skiing
- Pool table
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Pool and spa
- Hot tub
- Sauna
Parking and transportation
- Airport shuttle
- Free parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Fitness
- Fitness center
Reviews of Causeway Bay Hotel
4.4
Mediocre
284 verified ratings
Wonderful
69
Very good
29
Good
48
Okay
22
Fair
30
Mediocre
16
Poor
70
Summary of reviews
Guests say
Guests were highly dissatisfied with their stay, citing numerous issues with cleanliness, poor service, and lacking amenities. Many reviews highlighted the unavailability of advertised facilities such as the pool, restaurant, and gym. Additionally, guests reported dirty environments and inadequate service from staff, as well as concerns over safety in the parking lot. Despite a few mentions of comfort in terms of beds, the overwhelming sentiment was negative, indicating that this hotel fell short of expectations.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
4.7 out of 10
259 reviews
3.3 out of 10
15 reviews
8.8 out of 10
1 review
3.2 out of 10
2 reviews
All reviews
Pros (+) Comfortable bedding, microwave and fridge in room, queen beds rather than just doubles. Plenty of parking
Cons (-) Under staffed, swimming pool was down for maintenance, water literally came up the sink drain and filled the bathroom sink at 11pm making extreme noise. If there was another hotel within 10 miles, would not have stayed here.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Causeway Bay Hotel?
Guests have consistently praised the comfortable beds at Causeway Bay Hotel, ensuring a good night's sleep and a restful stay.
Is parking available at Causeway Bay Hotel?
Yes, Causeway Bay Hotel offers free parking, providing convenience and cost savings for guests traveling by car.
How is the food quality at Causeway Bay Hotel?
Guests have appreciated the included breakfast and the nearby dining options, ensuring a satisfying culinary experience during their stay.
What is the cleanliness like at Causeway Bay Hotel?
While some guests have expressed concerns about cleanliness, many have found the rooms to be clean and quiet, contributing to a pleasant and comfortable environment.
How is the customer service at Causeway Bay Hotel?
Guests have highlighted the friendly and accommodating staff at Causeway Bay Hotel, ensuring a welcoming and pleasant experience throughout their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check Nearby Attractions
The hotel is conveniently located near several attractions such as Hawk Island Park, Potter Park Zoo, and the Michigan State Capitol, making it easy to explore the area.
Verify Available Services
Due to varying guest experiences, it's advisable to confirm the availability of specific services such as the pool, restaurant, and breakfast before booking, as some guests reported these amenities as closed.
Inquire About Room Amenities
Some guests mentioned issues with room amenities such as TV remotes and cleanliness. It may be helpful to inquire about the condition of these amenities before check-in.
Consider Room Location
Guests reported that the back entrance and parking lot were not well-lit and could be unsettling at night. Consider requesting a room closer to the main entrance for convenience and safety.
Clarify Seasonal Closures
The hotel experiences low season in November and high season in January, so it's important to consider potential closures or reduced services during these times.
Confirm Accessibility Features
While the hotel offers accessibility features, some guests reported challenges with specific facilities. It's advisable to confirm the accessibility of the desired amenities before arrival.
Verify Room Cleanliness
Several guests reported issues with cleanliness, including stained carpets and bed bugs. It's recommended to verify the cleanliness of the room upon arrival and address any concerns with the staff immediately.
Inquire About Special Requests
Some guests experienced challenges with receiving additional towels and room maintenance. It may be beneficial to confirm the hotel's ability to accommodate special requests in advance.
Check for Noise Concerns
Guests reported noise disturbances and issues with the air conditioning. Consider inquiring about the room's soundproofing and air conditioning functionality to ensure a comfortable stay.
Review Parking Availability
Due to limited parking and concerns about safety, it's advisable to inquire about parking availability and security measures, especially if arriving late at night.
Location
6820 South Cedar Street, Lansing, MI 48911
What's nearby
- Kehillat Israel3.2 mi
- Potter Park Zoo4.1 mi
- Lansing River Trail4.3 mi
- Michigan Women's Historical Center & Hall of Fame4.7 mi
- R.E. Olds Transportation Museum5 mi
- Grand Tower5.1 mi
- J.W. Knapp Company Building5.1 mi
- Impression 5 Science Center5.1 mi
- Masonic Temple Building Lansing5.1 mi
- Boji Tower5.2 mi
- Lansing Center5.3 mi
- Comerica Bank Building5.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Causeway Bay Hotel
Low season | February |
|---|---|
High season | January |
Average price (weeknight) | $117 |
Average price (weekend night) | $110 |
When to book a room at Causeway Bay Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Causeway Bay Hotel
FAQs when booking at Causeway Bay Hotel
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Value for money | 5.6 |
|---|---|
Distance to city center | 5.2 mi |
Nearest Airport | Lansing Capital City |
Distance to airport | 8.7 mi |