Hilton Garden Inn Lansing West

The hotel offers a range of unique amenities, including a saltwater pool, hot tub, and a fitness center. Additionally, guests can enjoy the convenience of an on-site restaurant, bar, and snack bar.

Guests have consistently praised the hotel for its cleanliness, with many reviews highlighting the clean and friendly environment, as well as the exceptional cleanliness of the rooms.

The hotel is known for its friendly and helpful staff, providing a welcoming and professional experience for guests. However, some guests have expressed concerns about the availability of front desk workers at night.

While the hotel offers spacious and clean rooms, some guests have mentioned that the beds were extremely hard. However, others have praised the comfortable bed and pillows.

The high season for the hotel is in November, offering an ideal time to experience the hotel's updated and nice facilities. However, guests should be aware that the restaurant and bar may not be open during their stay.

Some guests recommended checking the room amenities and ensuring that they meet your specific needs, as some rooms were not as expected, such as being placed in a handicap accessible room when a regular room was selected.

Take advantage of the hotel's proximity to Lansing Mall and various historical sites, museums, and art galleries in the area for a well-rounded visit.

Several guests mentioned issues with the pool and hot tub, such as the hot tub not being warm enough, strong chlorine smell, and maintenance problems, so it's advisable to inquire about their current condition before booking for a relaxing experience.

Some guests experienced disturbances from noisy children running in the hallways, which affected their stay, so it may be helpful to consider this when planning your visit.

As the hotel's restaurant and bar were not open during some guests' stays, it's recommended to check the availability of dining facilities if this is an important aspect of your stay.

While many guests praised the cleanliness of the rooms, some encountered issues like unclean bathrooms and dirty carpets, so it's advisable to verify the room's cleanliness upon arrival.

A few guests reported issues with the heating and air conditioning units, so it's recommended to ensure that these facilities are in good working condition, especially during extreme weather conditions.

Some guests expressed concerns about safety, particularly regarding elevator and floor access without a key, so it's advisable to inquire about the hotel's security measures for peace of mind during your stay.

Guests had varying experiences with housekeeping, with some not receiving requested services, so it's advisable to clarify the housekeeping procedures and schedule during your stay.

If you have specific preferences or requirements, such as room accessibility or amenities, it's recommended to communicate these clearly with the hotel staff to ensure a comfortable and tailored experience.