Ibis Lanzhou Train Station

The hotel offers a restaurant with a variety of food options, including noodles, baozi, milk, cereals, and fruits for breakfast. Guests have appreciated the food quality and the convenience of having a meal included in the room price.

While guests have found the rooms to be clean and cozy, some have mentioned that the floors need to be mopped more often. Additionally, some surfaces may require more attention during cleaning to ensure they are not sticky.

The hotel provides enhanced cleaning, daily housekeeping, and disinfection of high-touch surfaces for health and safety. Additionally, guests have found the front desk to be helpful and the hotel offers a business center, concierge service, and meeting/banquet facilities for added convenience.

The hotel is conveniently located near the train station, making it easy to find. However, it may be a bit far from most tourist areas. Guests have also noted that the hotel is quiet and offers increased accessibility with an elevator.

While some guests have found the staff to be friendly and helpful, others have mentioned challenges with communication and service. It's important to note that the hotel staff may not be accustomed to dealing with foreign guests, and there have been mixed experiences with regards to responsiveness and clarity on amenities such as breakfast.

Some guests mentioned that the area around the hotel can be noisy at night, so consider requesting a room away from the noise.

A few guests noted the presence of mosquitoes, so it might be helpful to bring some repellent.

Ensure that the inclusion of breakfast with your room is clearly communicated and confirmed, as some guests experienced issues with this.

Some guests found the cleanliness of the rooms to be lacking, with issues such as dirty floors and inadequate cleaning, so it's advisable to double-check the cleanliness upon arrival.

If you're looking to visit tourist attractions, consider seeking information from sources other than the hotel staff, as some guests found the staff to be unhelpful in providing directions.

The staff may have limited English proficiency, so it's helpful to have translation tools or basic Chinese phrases at hand for smoother communication.

Upon check-in, verify that all listed amenities are available in the room, as some guests encountered missing or misplaced items.

If using the train stations, factor in extra travel time, as the hotel is closer to one station than the other, and traffic conditions can affect travel duration.

Consider bringing your own slippers, as some guests found inconsistencies in the provision of new slippers and room cleaning.

If you encounter any issues during your stay, it may be beneficial to address them with the staff promptly to ensure a more comfortable experience.