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It was very comfortable and liked the idea of having an all inclusive package, so one didnt need to step out of the hotel.The outdoor layout and pools were lovelyThe spa was a delight.
Location and hotel facilities are just perfect , stuff are very helpful it is not a major issues but just small notes , baby cot was not clean , we asked room service to clean the room at 5:30 PM and now one came till second day in morning
I liked smile of staff, the outdoor areas, garden, restaurants and the buffet. I did not like the mini-bar content which only contained some concentrated juices and beer. Although it was all inclusive, but even the quality of spirits served at the bars and restaurants was not high. I received a seaview room but just opposite to the lifts which was noisy in the morning and was not the best available room I presume.
hotel staff and services. shuttle time table.it was only one service per day and you had tto book.10:30 departure from hotel and 5:00pm return.There were no sightseeing tours for individuals.
food;comfort entertainment poor for quality of hotel
Food was wery tasty, SPA was exellent,staff was wery polate end helpfull.Concerts on the stage was exellent an every evenening new. Gays from animation team sad to my 18 years old son that all nice girls in hotel are their.
All inclusive did not have to pay for anything. Had several al a carte restaurants. Good selection of food Having to book a la carte restaurants the day before you wanted them. Rooms sometimes not cleaned until late afternoon. Only 1 bottle beer and 1 can of beer in minin bar, plus soft drinks. No spirits or wine. Not good when we don't drink beer.
A La Carte Restaurants, Food was very good overall. Service by most staff was very good. Swimming pools very nice. Friendly and helpful staff Poor Internet in room, it works for 1 week then packs up. Have been here 4 times and the same happens after a week. Have mentioned this each time but nothing changed!
The staff were fantastic, the level of service was very good, the spa was extremely good and the staff were very professional. A huge variety of activities available to keep children of all ages entertained. It also felt very secure at the hotel.
The Concorde was a lovely hotel with courteous staff, good food, beautiful/clean pools and nice/sandy beaches. I was very pleased by all accommodations. It was also relatively close to the city of Antalya.
The staff were fantastic from managers to pool cleaners everyone did their best to make you feel welcome.
A trip of a life time. Very nice hotel with exceptional facilities. From swimming pools, bars, gardens, restaurants, to the beach and water sports, all were very satisfactory. Food is very good and variant. Only problem is the rooms are a bit too small. We booked a family room (which should be a bedroom with a sitting room, and we got one room, Double bed, extra bed and a couch.
Not too close and not so far from the city and airport. Has own sandy beach. Friendly staff. Aqua-sliders for kids.
The service was great, the food was good for an all-in (varied choice), private beach We didn't like the view on a construction site, to many Germans (even the service was done in German, then Turkish), the hotel looks a bit worn. The available information on local activites (in & outside the hotel) was very limited (just a copie of a list).
Entertainment was very good. Hotel staff makes you feel at home. Very friendly atmosphere and food was very good too.
smiling faces of staff, garden and pools
Staff was super nice. Hotel was clean and service was excellent. There was hairdresser in downstairs, but there was never anybody working.
Food, Friendness of Staff
The all inclusive drinks were 'offered' by waiters regularly. There was ample seating and staff available at all times which I found more relaxing than previous all inclusive hotels. Finishing touches were good by cleaning staff which made facilities seem a little more special One side of building eg- rm 8121 was in the shade most of day and is currently next to building site for huge new hotel.
Good 5 star hotel for holiday and relaxation good spa and massage variation of food was good for 5 star hotel and based on price everything was normal and good but manager and staff was horrible We book 2 double rooms for 2 family and request for 2next each other rooms but staff of reception in arrival time was very rude and can"t speak english he give us 2 rooms in 4 and 6 floor that was so discomfort for us and tell us I can"t help you because your booking belonged to www.booking.com , you must book directly from hotel site !!! and after that we saw empty rooms in both of floors . animations was very loose and no funny
The service speacialy at the restuarent, very jenerious smile face wonderful treatment, and so lovely actually its not about the hotel it self, it was about the taxi who the hotel deals with, I mean you can not find taxi from the hotel unless they call him for you and in this case they take more than tripple price on the meter, as an example from the hotel to the airport its around 30 Turkish Lira but when they account it for you its 45 US $
Never boring. Plenty of activities for the adults and children. Good food, perfect beach, comfortable room Just a little thing - coffee was not on the hotel level. Just need to buy new coffee machines for restaurant to achieve perfection
IC Green Palace - Very good hotel. We had a rest with two little children. We are ready fly in thise hotel agane. THAnke you for good отдых;))))))
We loved the hotel, hotel staff were very friendly & helpful. Food choice & quality was very good, rooms were cleaned regularly. We'd definitely want to go there again. We've requested for non-smoking rooms but one of the rooms had a little bit of smell from smoking.
Хороший сервис, официанты говорят на многих языках. Отдых для семей с детьми.
Outstanding landscape, very nice pools and side bars. All inclusive is very complete. Staff very friendly. Very good for family.We got two baby cots as requested and were very good. Food was very good. Coffe is very bad in the main restaurant. Room was cleaned very late or sometimes was not cleaned. Not free internet in the rooms.
Nice service. Personel very helpful. Very good gardens and pools. Quality of food can be better. Coffee not in breakfast very soft. Little area of pools for kids. Transportation via taxis. Not to the airport. Internet not in the rooms
clean rooms,,nice terrace with beautiful sea view. Poor value for money
This is a hotel for family holiday , clean , plenty of foods , pools and beach . A money value hotel . The big and very big problem about this hotel , is its PART TIME Air Conditioning , that kills you . Many guests claimed , but they save from energy in 38 degrss hot and 90% humid . I am not sure to recommend this hotel at hot summer months .
We enjoyed many aspects of Kervansaray Kundu, including the pools, the Turkish Bath, the beach, etc etc. We were not very impressed with the quality of the meat-y foods there. Any other food was amazing. But any food made with meat, was so so. Also, their night entertainment was not very interesting.
Newly opened after the refurbishment, great hotel atrium with panoramic lifts and water features, nice swimming pools and other hotel facilities, including beach bar. Poor service, slowly and untrained hotel staff. Overall service is far below the 5* hotel rating, hopefully will get up to the speed till the peak of season, otherwise couldn't compete on extensive hospitality market of Antalya region.