Good to know
Value for money
Distance to city center
Time of year
Show reviews that mention
Good food for dinner.
Confusion over friend’s booking.
The location was ideal for where we wanted to be on our trip.
The rooms are grim and in much need of updating. The best phrase I could use to describe the decor would be early 80’s horror film chic. The very narrow stairs to the room were probably carpeted around the time of the 60’s and now look and feel like a death slide coming down! We paid extra for a suite after reading reviews that said the rooms were small. Bathroom was clean, there was a sofa and tv in the room part of the suite. Tea & coffee making facilities were a joke. 2 plastic disposable cups! The breakfast was beyond grim, don’t waste your €9 on stale meat & cheese and pastries that can only be described as defrosted. The staff were conspicuous by there abscence we were shown to our room after being told there was no restaurant open then didn’t see anyone until we checked out.
Good standard continental breakfast at 9€. Quiet room. Friendly staff.
Hostess was very friendly and nice. Rooms were very large and having access to triple room was very good for a family of 5. Quaint old hotel with modern upgrades gave a balance of charm and convienence. Nice upgrades to historic building
Other than a narrow staircase, which is part of the charm, we cant say anything about changes
Where do I begin? We arrived 55 minutes before the check in which was at 1730. We were told that we were early and the room wasn’t available. Then, within minutes we were informed that it was now available. (This was odd as it is a very small hotel, maybe 10-15 rooms and no cars were in the parking area.) we thanked the lady and went to our room. We discovered the room heat radiators (2) were on the lowest possible setting. No problem, we turned them up to high and expected some warmth. NOT THE CASE! We were very cold that evening and for the first night. The next morning we left to tour the area and left the heat settings on high expecting that when we returned the room would be comfortable. Again, NOT THE CASE. When room service was provided, all of the heat was turned back down. Our room was again frigid as the average temp outside was in the 20’s-30’s. When I went to the front desk and asked for a blanket I was asked why. When I said someone turned the heat down and the room was cold again I was told “you had them set to high. It makes it too warm!” I was like, what? Then the lady said she would turn it up “in the back room.” So, know in advance that the temp settings are controlled by the staff and they will tell you if you are cold or not, and then lead you to believe that you can actually turn your temp up or down in the room. Amazingly, by morning, the room was warm. Room service: Guests should know that there will not be a restocking of hygiene items or coffee/tea, cups from room service each day. When my wife asked, she was taken to a storage room down the hallway, and told she could get whatever she wanted there. We were never told this at check in. WiFi: From what we could determine, it did not exsist. Nothing was said about it at the front desk. We couldn’t find it. Breakfast: Was a fair offering of basic items. However at 9€ a plate I would have expected more. We had one breakfast there and chose not to go on day two.
Customer Service is nonexsistant. The staff was at best, somewhat helpful and friendly. That is if they were around. When we checked out no one was there. So, I guess that is why they charged us for our second day of breakfast which we did not have. 9€ per plate. They could clearly see on the video cameras that are located at the entry desk that we left BEFORE breakfast was even served, yet fraudulently charged us. Additionally, calls were unanswered, as well as email. I believe in paying for what I recieved, but when thieves steal from me such as this hotel did, they should be identified. Perhaps this was why I observed only 1 other guest our first night, and 2 other guests on our second night. I would not recommend this hotel.
based on 97 reviews
Value for money
Policies vary by room type and provider.