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Manager is friendly, hospitable, and anxious to please. Personally showed the room and how to adjust heat, TV etc. Room is exceptionally large. Price exceptionally low. One-story park-at-the-door roadside motel, circa 1950. Zero-star; or 1-star at best.
For a small motel it is very clean and I was comfortable. The staff was very friendly and helpful. Don't be scared away because it's a small place. It is very affordable and clean.
Room size; newly remodeled bathroom; microwave and fridge
For an old motel, it was clean and things worked. It's location is off the beaten path.
The location was perfect for my needs. The staff was friendly and accommodating. It could have been cleaner, but it wasn't that bad.
Having never been to Vincennes before, we were delighted with the convenience of the location, as we were there to spend time with our #3 grandson, who had just started college there. The college was about five minutes from the Holiday Inn Express! Amenities were great and the breakfast was more than adequate, as was the room furnishings. Being older now, the only negative was the lack of safety features in the tub, as we took a shower. The single handrail was not in a helpful location (edge of the tub tile, near the showerhead end). The tub bottom safety strips were worn down so much as to not be effective at all in keeping us from slipping. When taking a shower, we turned around very slowly, so as not to slip, steadying ourselves at times by putting a hand out on the tile in the shower stall.
Check in/out was quick and painless and any questions asked were promptly answered. It seemed odd to me that a hotel as new as this one did not have a vent fan in the bathroom.
Large room breakfast was forgettable
Location Room was non smoking but had the strongest smell of smoke I had ever been in!
Ac went crazy in middle of night. Forgot wake-up call. Bad directions to university event. Over priced. Should give me a refund for defective. Ac unit and ruined sleep.
Friendly staff Beds uncomfortable
The room was very large and clean! n/a
the sz off the rooms are great
Very big, clean, and updated room. Nice breakfast and breakfast area. Very friendly and helpful staff. I thought it was odd that there were two separate buildings. The pool was not easily accessible from where we were. No trash can in bathroom.
The rooms were very large. They would be great for families, as there is room for everyone's stuff and still room to move around in. The staff was very pleasant, breakfast was better than most. You need to bring your own milk if you want anything other than whole milk. You do have a fridge in your room to keep it.
Was pleasantly surprised. Room was much larger than I expected, staff was very friendly, and everything was clean and tidy. The pool was not to large, but was clean and well maintained. Being pet friendly was a huge bonus! Being picky, but the breakfast was good not great. A bit more to pick from would have been nice, but for a free breakfast, it was just fine. Biscuits and gravy were very good.
Room was clean. We booked a superior room with a king sized bed and smoke free. The room was big and it was clean. However the room REAKED of cigarette smoke. And not from just one time of someone smoking. It rushed out at you when you opened the door. Dissappointed!!!
The front desk person was fabulous trying very hard to get me a ground floor room when he saw my cane. I felt safe and secure in the room. The breakfast experience was great! I was totally pleased with this facility and my stay. I missed having a pen and large box of tissues.
The location to everything No everything was great
convenience, quiet first night, no hand towels, after that, only one per day, we would have preferred two and more wash cloths.
This guest did not leave comments about this hotel.
Closeness to the Vincennes campus
I forgot my jacket ibt the room. I came back 2 hours later... The coat was not in the room and the cleaning person stated it was not there. I wore the coat in and I am very sure it was in the room. I did chaleck my car and it is not in there....
The beds were comfortable, that was it. We were asked why everybody was checking in so early (we did not check in until after 3 pm). We were argued with that we did not reserve two rooms and when I provided my printed receipt, we were informed that one of the rooms was given away.
This guest did not leave comments about this hotel.
They gave our original room away and had to take a king with a sofa bed instead of two doubles. The sofa bed was absolutely disgusting. Continental bkfast was ridiculous. Price for what we got was outrageous.
the hotel was ok everything was as I excepted they were clean not to noise for being so close to the highway most places to not far away over all not bad for the price paid the removal of snow and made the parking a little bad I know the weather was bad but even when it had not snowed for 2 days they did not do anything to the parking area
Location to our stopping point. We felt very uncomfortable with the large amount of men hanging outside the hotel drinking and staring at our every movement.
We stayed in a number of different rooms & every one of them smells like cigarette smoke. I observed a man walking out of a room & he was smoking a cigarette! We are staying long term & switched hotels due to the cigarette smoke smell.
the room had BEDBUG and i want my money back are i will go to a only website
The location Yes. The hotel is under total renovation. It was a mess. The room had duct tape and masking tape on the carpet. Sparkle on the door, door handle, desk chair. Only ice machine on ground floor. Partial wall divider removed and wall had sloppy spackle on it.
It was being renovated and all facilities such as weight room,etc was closed