Breakfast was wonderful, nice spread. Close to bus that took us to Pisa town center for €1. Front desk staff were not very friendly/helpful, at first they were unwilling to send their free shutle to pick us up from the airport and suggested a taxi that would have cost €15. First room we were given smelled terrible because of a flood in the bathroom. Hotel was booked, so could not move to another room. Hotel wifi was not very fast or reliable.
The hotel is close to Pisa airport where I had an early flight, I ate in the resteraunt and found the food bland and the service medioca, the head waiter thought it correct to conduct loud conversations with other memebers of staff whist people were eating, not very professional
everyone was very nice and very helpful. no
The staff were helpful, the location was central for Pisa airport and for getting into Pisa by bus. the breakfast was good The upkeep of the hallways was poor, there were plastered holes in the walls everywher
The hotel has a pool, did not entre as this was very cold and the breakfast was good. Staff where rood as they though we where English but not we where from Scotland, the room air con was not working, the hotel runs a bus shuttle to the airport and the centre but was not accommodating for the duration that we where there and only run into the centre at the week end, therefore expensive on a taxi and charge almost 6 euro before you get in to the taxi and that was the whole reason for staying at this hotel so we could get the bus shuttle too and from the centre of pisa.
Very convenient for Pisa Airport and late/early flights in and out of same. Breakfast very good. Day time reception very helpful. Hotel shuttle bus very useful. Welcome by night reception could have been more friendly. To me the reception at an hotel is very very important and sets the tone for the stay.
Staff extremely helpful and very accommodating especially as we had a very early departure.
My daughter liked the swimming pool. The hotel was very clean and comfortable. The menu could be a little more varied and there is nothing within walking distance although one could walk to the nearby town. Have more than one internet station.
Very handy if staying near the airport, but a bit out of the way for getting into pisa.
Breakfast Buffet only. The stay was not very good, but ok.
The housekeeping was very good with rooms made up quickly and efficiently.Housekeeping and restaurant staff were very helpful I felt reception could have been more friendly
Very Good location to see the local sites
Location (for the station), very good breakfast - especially the pastries! Slow desk service
I stayed for business so the location was great that it was in front of the train station. Mini-bar was really expensive and you need to pay for internet. The hotel would be even better if these prices can be cheaper.
I liked the fact that it is value for money, breakfast was excellent and it was right infront of the train station. the water was sometimes a little bit cold
the room is very clean& the staff are very good welling to help all the time the reataurant doesn't offer much varity of food, but the hotel is good
The room was very clean and had good air conditioning, and the room was very quiet and comfortable.
The wellcome of the personnel & the parking facilities. The location. The cold water as hot water was not hot ..!!!
central location, breakfast ok, service ok aircondition at the room was out of order
nice rooms, clean, friendly and professional staff no
The landlady was extremely friendly and helpful, and the room clean and very stylish. I would highly recommend this for anyone staying for a few days in Pisa looking for a small, family-run place to stay.
Gaia and family and extrordinary. The building was clean and well kept. Close to tower etc. Great friendly dog! Only bummer was the loud road noise due to location, and then no breakfast provided, but we loved the place and people. Just take your ear plugs and some coffee to prepare yourself in the nice clean kitchen!!!
i liked how helpful the staff were, i liked the free wi-fi access, and i loved the design of the hotel and how it was furnished, and the cleanliness of the room The breakfast was not up to the 5 star hotel standards
The staff were efficient and friendly and the facilities in the hotel and rooms were of a very high standard. Breakfast was excellent.
Amazing view of the Tower of Pisa and Cathedral! A bit outside the city so more relaxed and quiet atmosphere in the hotel. Gorgeous pool and outside area. Beautiful facilities and state of the art room. Totally great hotel and would stay there again in a minute!
Every things were or.
Very new Modern Hotel Can't believe that they not provide Sliper. Breakfast is not enough for all guests
good of all! no
The hotel is very modern, room was beautiful, bed comfortable, linens fine. great view of leaning tower of pisa. we left some jewelry behind and the housekeeper came running after us with it. don't find that too often these days. also dinner in dining room was quite lovely. staff very attentive.
view from the room window.
Nice facility for the money, very nice room. Front desk staff and wait staff very attentive. We were told our breakfast was included when we checked in but to find out in the morning it wasn't. The head waiter was not very nice about the situation, he was a jerk. Not well located to sites, this hotel is in a residential area.
Modern feel Difficult to find using the Booking.com directions
The people were very nice and helpful. The facilities and its decoration was very nice. (They had a washing machine that may have been included) The shower for the second floor had a lot of mold. I think they should clean it, including the walls at least each week. The individual lights were in my opinion too bright, so they illuminated the whole room and bordered the other guests.
Convenient to train station. Helpful staff. Hotel is clean and well maintained. It is quite a distance to the main part of town.
Tidy, friendly personnel, We've booked a non smoking room and we've received a smoking one...
Friendly, helpful staff. Very convenient for the station - but still in a pleasant location. Wifi would have been nice.
2 windows broken in my car parked outside. suggest a private parking lot!
Very well located, very clean and the lady at the front desk was particularly welcoming and very helpful.
Outstanding service from the staff! The concierge recommended a restaurant that served us the meal of a lifetime! Also, the hotel was fresher and cleaner than I expected from some reviews.
very modern hotel position: near the train station, but the station is quite far away from the city center; breakfast not included and not complete (without yogurt, fruit, corn flakes...)
The hotel was very comfortable and the location for us was very good,close to the port. brekfest was poor
Very friendly and helpful staff. Room was clean and location close to the train station and number 1 bus stop. No tea and coffee making facilities in the room.
Good Hotel, clean room, friendly staff
Wifi access should be included into room price.
The location and the fact that the hotel was difficult to find. The streets getting to this hotel were narrow, just large enough for 1 car the drive getting to this hotel was so difficult I had planned to stay 2 nights but decided it was just too difficult to navigate the narrow streets to this hotel that I cancelled the second night and found a hotel that was easier to get to.
Ocean views A couple of computer terminals would be handy
Terrific views from room windows; top of the hill with great breeze; good breakfast on the terrace Very difficult to find; girl at the reception desk could have been much friendlier & more helpful.
The view, the atmosphere.
The reception welcome , staff in general were very helpful ,spoke good english,the size of the superior bedroom with fantastic views. Car parking was sometimes difficult due to size of car park,however parking was available on street close by.
For one night it is ok, I would not prefer to stay there longer Hotel was hard to find, room was very small, during the summermonths they also run a restaurant, the food is good but the waiters are totally untrained, some of them rude and unfriendly and we waited 1,5 hours for our food; if you have no car, do not choose this hotel
Excellent hotel, very quiet location and beautiful view, very good staff, excellent confort. Hotel La Vedetta is a magnificent base for explore Tuscany. Free parking place!
very near Leaning Tower...just a few steps away
The location. It is a B&B and no hotel. Beds were broken, which is dangerous because I need physiotherapy to fix my back because of the incident. Furthermore, the owner/staff is unreachable and unfriendly when you need them. So bad service, big mess with administration. Besides, the shower and toilet seat were broken. Annoying sound of boiler in the bathroom when sleeping.
Our stay was very plesureable one, perfect location for all Pisa tourist attractions and nice walk away from the central train station for all transfers. Also nice located away from the airport. THey was nothing we didn't like during our stay.
The help was great! Very friendly and helpful. The room was worn out; there were too many beds and though the room was large it was not comfortable.
Fantastic location just 50 m from the Leaning tower, wonderful owner who picked us up at the airport at no extra cost at midnight, excellent room and free internet access Breakfast could be included in the price
The room seemed newly renovated and the bathroom was nice. First impression of this place was not good, a lot of dirty old stairs welcomed us. Staff not so welcoming either. We got placed in the place "next door" which in fact was waaaay down the street. So you are no longer under the tower... The main place had coffee making facilities and a honor bar. This place nothing. The back door of this room did not lock, so it was not so safe and the area behind the door was filled with dirty laundry and trash. Over the main door to our room it was open space. So anyone could jump over, with help of a chair, not very safe huh? I do not recommend this place.
very near pisa tower, good access to restaurants no lift, no double bed.. only 2 single beds joined together
No No Staff, No reception. Hotel is on fourth floor and without lift
The location is excellent - right beside the Tower and restaurants. The entrance to the hotel is on the 4th floor and there is no lift.
it is a new built hotel and quite funky with super modern decoration not many choices for vegeterian food, lack of english channels on t.v. there was only one channel:CNN. no coffee/tea/kettle available in the rooms
Stile, little rooms, parkingplace We had to wait rediculous long for being served in the restaurant.A better breakfast-box when you have to leave the hotel early in the morning.NB.The given emailadress firstname.lastname@example.org doesn't work!!!
Everything excellent! The only slight problem was the lack of instructions to use all the technology!
The room and the breakfast. The location, better for who is by car.
Excellent breakfast buffet. Outdoor patio area. Groovy neon lighting at night. A unique well excecuted design. Great service from the staff.
cleanliness of our room!
Fantastic Hotel, Staff great, very helpful and friendly. Although new all were striving to deliver a first class service and this was achieved Nothing
location ,breakfast,room ,staff all were decent and friendly bar & mini bar prices were extortionate. the evening meals were very fancy. would have prefered plain and simple food choice.would stay again but for no more than a couple of nights.
It is a modern desing hotel (probably too modern for my taste). it is not an outstanding hotel but for the purpose to stay 1 night in Pisa was ok. The floor seemed dirty however it is part of the design(?). There is not much to do around the hotel.
Excellent top quality luxury modern hotel minutes from the airport and easy access to pisa central by bus is only 10 minutes.
The staff were very helpful on how to get to places and gave us a wicked tip on where to eat dinner or have some drinks! We also had a lovely breakfast that they included in our bill. I would recommend this to anyone on a visit to Pisa it's central to all things. I loved it all! Except my friend who was snoring like a freight train :)
Dingy, dull and at 40euro without breakfast was expensive. Could do with a updating. Nothing to recommend it aside from near a bus stop with direct service to the airport.
The Hotel was clean but on the second stay was charged £10 for parking, be warned Really could do with a good DIY person to fix all the ill fitting doors and window panes. (Noisey)
Location; bus stop right at door; friendly staff at reception; first floor extremely loud, no door between hall way (bar) and guest rooms, thus difficult to sleep before last guests left bar
the price was so expensive
It is in a perfect location 700 meters from the leaning tower.
Renevations ongoing, internally looks really smart Very noisy, but part of being in middle of a city and having marble-esque staircases
Staff were very helpfull, room was large clean and had air con. n/a
Half way between rail station and the tower, about 10 minute walk max from each. Easy to find, staff ok. Very basic old furniture, a 3 star hotel should have better decor inside. Bed comfortable and room size is ok, but the hotel is for sleeping only, no leasure or holiday purpose.
For an overnight stay, its location to the tower is excellent. carpet in room was dirty and old, needs to be replaced.
Good breakfast, nice room, quite, friendly service, good bed.
free coffee bar, very good breakfast
TV had 2 English Language channels The restaura was billed as 'gourmet' but in practice the food was quite ordinary. The receptionist displayed a curt and disinterested manner. WiFi was billed as 'available' but they insisted on cjarging 3euros for an hour. Then keeping us waiting to print out a code. Thus we were put off right from the first moment. Oddly there were free soft drinks in the mini-bar. It would br more custermer-friendly to off er a smile and announce that WiFi was unlimitted and free, and then charge for any minibar drinks if they are really so hard-up that they need an extra 3 euros per customer!
Excellent room quality and comfort. Very limited facilities - no bar, restaurant not corresponding to hotel level.
Easy to find, free parking, nice bed Paying for Wifi looks like an interesting concept, but how much value for money is it, if you only want to check your email? Furthermore, the minibar in the hotel room did not have any wine, beer or spirits. This I would have been willing to pay for!
Very professional. Smart, clean and sophisticated.
modern look. one speaks english at the desk, not only italian.professional behaviour.
Restaurant food quality, presentation and service; hotel staff availability and kindness Room to cold
Nice comfy bed, clean and complimetary mini bar The 'complimentary' breakfast should be marked as continental as the lady refused to fill the hot breakfast up until all the dry hour old egg were finished. There was not enough food for the minimal guests staying at the hotel each day. I would rather pay than have rationed complimentary breakfast.
Modern room. Free minibar. Free drinks in lobby. Great restaurant. Very good breakfast buffet. Bathroom lacks privacy because of glass door.
The building was beautiful. My Friend asked for a beer from the bar downstairs to drink at the terras and was told to get it from his minibar. The room was smal but beautiful but there was this nasty stain in the toilet . The beach in front of the hotel was full with rocks and grafiti. There was no view from the hotel. The city centre was far away.
The staff is excellent and available 24 hours 7 days a week. They are friendly, informative and service oriented. The cleanest hotel. Very lovely and well kept. They take pride. The breakfast is a good start to the day and they are always consistent with their timing for everything. Worth more than 3 stars for sure. Everything was perfect.
Very romantic rooms, well equipped. Very friendly and helpfull staff.
Great Hotel and even better Hosts! This is a very charming hotel and owned and family run. We really enjoyed the friendliness in providing recommendations and directions. Rated three star but after 3 weeks in Italy I would say it exceeded all the four stars we stayed at. If you are traveling here to enjoy the beach be sure to also book entry into one of the beach areas.
Very nice place, house and staff ! Newly equipped room and bathroom, good bed. Very clean and comfortable.
Very nice and helpful staff. The room was small.
Hotel Gennarino is a family owned enterprise; we were made to feel extremely welcome. It is recently renovated and is absolutely beautiful! The location is an elegant residential area; the hotel is a magnificent private residence, facing the Naval Academy that is located on the beach. This area has been used by dignataries and royalty for vacations since Queen Victoria's time; she herself stayed at the H.G. It is just across the street from the strand for long oceanside walks. Breakfast lovely, including capuccino made to order. We were visiting friends in Livorno but H.G. would also be a great place to stay as a base from which to explore Tuscany. We will absolutely stay here again. Excellent value!
It was like home from home. Staff exceptionally helpful and friendly, room was spacious and very comfortable, would definitely go there again no
Easy to get to the beach and Pisa from where the hotels location is... The bed was lumpy and the boards under the bed broke from my weight (I only weigh 94 kilograms). The parking was abismal..There was an old man sleeping in the parking lot with his pants at his knees and his butt hole out in the open, also, other people park in the hotels parking spots and it's hard to get parking....The room was entirely too small...The shower was tiny and the location was not in a tourist friendly area (high crime area as told to my wife by one of the residents who lives behind the hotel). The other thing that bothered me was that there are people who actually live in this hotel.
We stayed at this hotel on 19-05-2010 before taking the ferry to Bastia, Corsica and again on 3&4-06-2010 on our return from Bastia. The rooms were comfortable and the hotel was quiet. It was conveniently situated for the ferry port. The hotel particulars stated that it was situated a short distance from Livorno Centrale Railway Station whereas it was almost two miles away and took half an hour to walk which was a bit tiring trundling baggage.
friendliness of the staff, the location,just next to the center, good price
The best part was the location. It overlooked the Piazza Republica and the canal with boats in it. There was shopping and cafes around the corner and it was an easy walk to the port with my luggage to catch the ferry to Corsica The hotel was dark and dingy and felt a bit creepy. The room was very ordinary, but it was adequate for my needs, an overnight stay before catching a ferry.
-the near to the ferry -no free parking in front of the hotel, -the garage is to far from the hotel, -much traffic in front of the hotel (24hrs), -the dangerous elevator in the second floor, -construction work, -horrible breakfast
near the center noicy but ok for one night
Fairly clean, efficient at the desk (even if he had to do payments and coffee) and good central position. To be fair maybe we were unlucky: a large group of students occupied an entire floor with an important football match on television, so quite noisy. Breakfast is very basic but "offered" by the hotel. The sort of room where lights are crooked, door frames loose, basin cracked. Seems to be not looked after.
Nothing The elevator to the 2. floor wasn't working proberly, and breakfast was very bad and looked like it had been out on the buffet for hours when we got down at 8 o'clock in the morning
The elevator was not working.
Very pleasent staff, close to the city, very good rooms and a lovely garden
The central location opposite the theatre.The beautiful and tasteful furnishings, my room looking out on the garden, a little oasis in the centre of the town. I particularly enjoyed breakfast in the garden served by Piero who was most friendly and attentive at all times. The only negative comment I can make is that there was no wireless LAN or laundry service.
the locationand ha is all the hotel is extremely noisy each time somebody shuts the door you can hera it, the TV although plasma is too small an farfrom a place where you can sit, breakfst is poor ;
Lovely comfortable large rooms with antique furniture. Great location - in the centre of everything and right on one of the busiest shopping streets. As the hotel is located on a main shopping street - the noise of an evening / night can keep you awake at night if you have a room which looks directly onto the street.
The design of the hotel was a medieval age design and was so nice. The room was clean. The staff was not good at english but they were kind and helpful. The location is in the middle of the train station and Pisa tower. You can walk anywhere in Pisa. The bathroom was very small but it was clean.
It was very clean and I found the staff multilingual, very friendly and helpful. The heating did not work, so they gave me another room, which was fine.