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The hotel is what one would expect from a Holiday Inn Express or similar hotel. Nothing special or fancy about this hotel. Staff isn't overly helpful or even friendly. Don't even try going downstairs to get food at a normal dinner time, you will wait forever and that is even if you are lucky enough to be able to find a seat. You can't order room service because the actual menu with menu choices isn't available until after 11 p.m. Window will open but don't expect to sleep because you are right next to a busy road. The road noise alone is enough to make you go crazy!
24 hour shuttle is great. The hotel bar and restaurant are fine, and the crowd is something out of Star Wars - incredibly mixed bag makes great people watching.
Paying for parking without previously knowing there was a charge. Bathroom was not as clean as I feel it shold have been.
Check-in was quick and easy and the people there to help you are freindly. The food served at the bar was very good, but service was not as fast if you sit near the back. However, it was a good time to relax and a comfotable setting. The room was spaceious, but there was some loud music until about 11pm that carried through to our room. It was stopped right at 11, but for an early morning travel plan it might not be best so a room higher up away from the party would be suggested. The free shuttle was great and its a short walk from where the shuttle stops to the terminal. Overall it was a very nice stay.
We picked the hotel close to the airport with a shuttle service. The shuttle service is extremely convenient. We were only staying for one night before flying out. The room smelled a bit. Everything appeared very clean however there was a lingering smell.
We paid extra for the deluxe breakfast buffet, which turned out to be a depressing school cafeteria, complete with plastic trays still damp from the dishwasher. Not what we expected from the reviews.
Close to the airport. Hotel shuttle links you to airport shuttle to get downtown and back. Room size was good. Pizza was undercooked (but the cheese on the pizza was fantastic).
Shuttle service was excellent. No breakfast included. No other restaurants in the area to dine at.
Shuttle driver could have been more specific with terminal information at Dublin airport. We walked much more than necessary and two of our party had difficulty with that.
The staff was friendly abs courteous. Even though we arrived around 10am the still checked us in and got us settled! The courtesy airport shuttle was wonderful. Not gift shop or salon.
Great atmosphere and very modern Instant coffee in the room
Got early check-in. The shuttle goes quite frequently. And they have hypoallergenic pillows! Dry air in the room.
It was quiet. The shuttle service is convenient. The staff are friendly and efficient. The bathrooms need ventilation fans
Good look about it, nice hotel bar, close proximity to airport, nice staff. The rooms were tiny, like smaller than NYC on a budget. I kept saying I felt like I was on a cruise ship down below. If the price were under $100, (say $70) I would think it is great because everything else is accommodating.
The location was great, especially for my early morning flight. Staff was polite and very helpful, access to buses that take you in the center of Dublin was easy and reliable. The heating system was a bit odd, as it was either too hot or too cold throughout the night. Same can be said for the shower, every 30 seconds the temperature would change from extremely cold to burning hot which made for uncomfortable showers.
Friendly staff Dirty bathroom Small room Uncomfortable bed
The location is good for the convenience of Dublin airport. The rooms are clean and pretty comfortable for your money. The bathrooms are nice and the showers work well. The staff was rude from pick up to departure. The airport shuttle driver did not assist in loading or unloading any of the luggage from the car. The restaurant and all food service end early so if you have a late flight and want to grab a snack your options are McDonald's and gas station. But god forbid you try to eat your food on a table in the bar area. The staff very rudely kicked myself and my friend out of the bar for trying to eat at a table and when we explained we would be ordering drinks from the bar and just wanted to snack since they were no longer serving food. We were told we could take our food upstairs. Eat at the desk in our room and then come back and order drinks. We did not come back downstairs. The front staff was unresponsive and very short with us. And also tried to double charge both myself and friend when our rooms were prepaid. I would not recommend this hotel based on their staff alone. Besides that, it's a pretty straight forward business layover hotel.
Easy check in/check out. Staff very friendly and helpful. Convenient location to airport and a free shuttle to the airport is a plus. Bar staff and waiters friendly and the food was good. Definitely would recommend.
Highly recommended if you arrive late or depart early. You can walk to the airport as well
Staff was very fruendly You can hear everything from the rooms beside/above you. It is very difficult to sleep
Close to the terminals, frequent shuttle departures. Decent restaurant. Tiny rooms, expensive.
convenient to airport, comfortable for overnight stay, reasonably priced for the area, clean
We called the hotel when our flight arrived and they promptly picked us up. We arrived to the hotel early and they allowed us to check in so we could drop off our bags and spend the day in the city of Dublin. The hotel staff was very friendly and accommodating...they even checked us in and printed out our boarding passes for us for our flight. The shuttle in the morning was out front ready and waiting for our early flight. I would definitely stay again.
Proximity to airport was great, about a 2-3 min ride on free shuttle.
friendly staff,lovely surroundings wasnt pleased having to pay for internet in lobby.
There was plenty to do and see on the grounds but best of all, the rooms and bathrooms were beautiful. The bed was so comfortable I felt like I was sleeping on a cloud! nothing - awesome
Set in wonderful scenery, nestled in the Wicklow Mountains. Very comfortable rooms with state of the art touches i.e. touchpad for lights/curtains. Wonderful pool, spa and gym. Also great for golf lovers with course over the road. Overpriced breakfast, even overheard staff recommending lovely cafe's in nearby village.
the fountain overlooking the valley
The hotel was fabulous. The pool and spa are a must. The food is excellent. If you enjoy golf, you'll be in seventh heaven. Breakfast is outstanding. The Powerscourt gardens make for a pleasant day.
I found everything really good from the start - your reception staff were excellent. If I have any complaint it is with regard to parking charges. I feel that for each night you stay at the hotel your car parking should be free. I stayed for one night but left the car there for two nights - but was charged for three nights - seemingly you are charged from the minute you arrive and not on an overnight basis.
Right beside the airport even in snowy weather only 10 mins door to door,also could check in on-line and get boarding pass.
Great location for the airport terminal and good regular shuttle service to the airport.
Not near anything other than the airport.
Very comfortable room and very efficient check in and check out procedures
The close proximity to the airport and the spacious room. The kettle in the room had a rusty core.
The hotel was in an excellent position The hotel room money was taken in advance, but when we arrived were asked for a credit card or 50 euros as deposit. Asked Veronica what for and she told me to cover drinks in mini bar, when we got to room there were no drinks in mini bar!! So it seemed just wanted a deposit, couldnt understand why ?? When I told her didnt pay a deposit when my husband stayed a month ago, the reply was - well rules have changed.
I was looking for a hotel that was close to the Dublin Airport, since I was dropping off a rental car and flying out the next morning. This hotel suited my need very well. The price was right for a single traveler and the meals were good. The staff was very helpful and answered all my questions. Nothing
I have been before when it was the great southern and it was nice that the bar staff were the same ones and made a great fuss of me when i went in there.
-Hotel was easy to check in/check out -Close to Dublin airport -Airport shuttle every 15min... Very Helpful! -Within walking distance of local pub
Convenience to Airport as I was in transit. Prompt and reliable Shuttle Transfer was great. My stay was so short (midnight checkin - 6am check-out), I could not comment.
The shower Our room was dirty, there was folding furniture and lamps that didn't even work. The bed didn't have 2 pillows and there were stains in the bed. The furniture and mirrors were broken and scratches. There were stains on the carpet and no bag in the dirty trash can. I was pregnant and my husband and I were on our baby moon. We got in late to this hotel and just needed sleep. We did not get it. It took the staff 20 minutes to get us checked in. Then, when we realized the bed didn't have sheets, we called the desk. They said they'd send someone up. That took 20 more minutes. They sent up a man who just handed us sheets and a pillow and said we would need to make the bed bc he couldn't. We called again and were told the manager was helping a more important client, so we went down to the desk to request a different room. When we got to the desk the manager was standing there not busy and told us he just talked to us on the phone. He said there were no other rooms, but he could give us breakfast. We were leaving before breakfast for a flight and he was unsympathetic. He said we would need to make the bed and just deal with the room. He was very rude and unprofessional. We finally got to bed 2 hours after arriving and very unhappy. It was a bad ending to our beautiful trip. What a shame.
Very isolated unless you come with a car. Unable to easily get simple things like snacks. The hotel is the only close source of food, consequently the prices are high. The hotel was clean and the staff were fairly helpful.
The staff were very friendly and helpful. I saw smiles on all of their faces. This is very important to me. It was very clean.
The hotel had excellent wifi, the restaurant downstairs was great and affordable, the airport shuttle was very convenient, the staff took great care of me by letting me check in a bit early, the room was spacious and the bathroom was wonderful. I'd had a chaotic 36 hours traveling internationally and needed a night to unwinde before my next flight. This did the trick. Bit noisy in the day if you're trying to sleep, no a/c so it got pretty stuffy, bed was very firm, over priced but you pay for convenience I suppose.
This hotel is very close to the airport with a free shuttle to take you to and from. Everyone is kind which is also a plus. We came across a dry urine stain on our bed in I ur first room. Seemed to be on an additional disposable comfort sheet which could have easily been tossed whenever someone came across the issue. But the hotel quickly moved us to a new room after a quick phone call.
High quality linen and furniture. Quiet. Exceeded our expectations of an airport hotel! Prompt reliable shuttle bus
Room comfortable. Used overnight facilities to get early flight the next morning. Have used one of the hotels within the airport complex and prefer to stay within the complex
Location almost on airport property.
Close @ the Airport!
Very convienet to the airport (less than 5 minutes) and nice, newer rooms. The built-in USB ports for charging devices was an especially nice touch. We booked two spots on arrival for the shuttle back to the airport for our return the next day, but when we came down the following morning at our scheduled time, they had not held the spots and the shuttle was already full. We did manage to pick ourselves in and make it, but not without having to go with the driver back into the hotel to the concierge desk, and even then 1 of had to sit in the isle on the floor of the van sardined around luggage. It's virtually impossible to use the shower without spilling a fair bit of water into the rest of the bathroom. Seemed more a "form over function" design choice, or perhaps an unintended consequence of the good water pressure (which I was a fan of).
East access to airport
Great location near the airport, with shuttle available 24 hours.
Booked this hotel at the last minute and got a great deal. Hotel was clean, staff was friendly. The hotel is next to the airport and offers a complimentary shuttle to and from the airport. I would highly recommend for business or personal travel for someone looking to stay near the airport.
The room was huge and staff super A little pricey , however I knew that before I went
Perfect rooms and so close to the beach, free internet, nice view and good dinner
This resort is situated on a spectacular property with unparalleled views. Our room was nicely appointees, very clean and quiet even though there were a couple of major events. Upon arrival the person at reception was snobby and did not even offer to have our bags brought up to the room and honestly acted as if he was doing us a favor by checking us in. We had traveled from Killarney and were dressed very casually and it was apparent that we were very under-dressed--not a place to stay if you want to be casual and laid back. The staff, especially, Emma, at the restaurant where we sat for a drink, was courteous and very friendly. We ordered room service and to be frank the food was awful--cold and just not good. Beautiful spot but with room for improvement.
The girls on reception could not do enough, very friendly and courteous,The room was gorgeous and the price of drink was reasonable The food in the restaurant was bland but Guido in the restaurant sorted it out when we complained, That was the only bad thing we could say .
The rooms are modern, spacious and comfortable. Good access to the internet via cable ( WiFi signal was too weak). No extra charges for internet! I found the small gym very useful. However it is very compact and a bit clustered. Suggest a larger suitable room. This facility should be given a higher profile (no photo on website and staff were unaware of the equipment).
The location right on the beach and the quietness were the two main things we really appreciated the most. Nothing
Great Location. Good sized rooms - compared to England and the rest of Europe. Nice Grounds.
I was very happy with everything durin my stay. N/a
The views and meals were outstanding The bed was most uncomfortable. The pillows were lile rocks.
The hotel struck me as a former glory in its decline. Everything was just a bit off. The dining service and food was a bit off. The room was a bit off. I won't stay here again.
This is certainly a hotel I would stay in again, and after a two week tour of Ireland and 14 hotels later, this was one of the best as an all round good hotel Nothing to not like
We loved everything, parking was good, staff friendly and although we didn't eat in the hotel as it was rather expensive the menu looked impressive as did the dining room. Our stay with you was to celebrate our Silver Wedding Anniversary and we booked a double room but think we were given a deluxe room which was lovely and really appreciated, it made our stay even more enjoyable. Only minor complaint, the lifts behind reception to the 3rd floor which we were on was out of use during our stay, it wasn't a problem for us as we used the stairs but for an elderly person may have been a problem. We also thought that drinks in Jameson bar were rather expensive.
public areas were attractive and comfortable rooms were not airconditioned, poor ventilation, entire wing in need of refurbishing, buffet breakfast at'Coast' restaurant was very poor. WI FI free for 30 mins only - after that there is a charge. They need to update this policy.
Great location. Easy access to airport. Great staff. Good food. Nice common area for meeting with fellow travellers. No.
The hosts are wonderful people. The bed was very comfortable and the room spotless. The location being a 5 minute drive from the airport makes it very convenient. Thank you.
John and Anabelle are very friendly, courteous hosts. They were more than accommodating and made our first few nights in Ireland a pleasure. The hotel is near the airport, but not in walking distance to the City Centre. There is, however, a bus that goes right to this area.
The breakfast and the friendliness of the lovely receptionist. The room didnt have much character and by 9 the pool etc had shut.
Hotel is very nice with the the amentities of a golf course hotel. Staff was very friendly and helpful and the room was very nice and well maintained. We had a room with two beds that were more than adequate for our needs. I think this is a good value hotel and it is convenient to the airport without being too close. The only thing I did not like about the hotel was the entrance to the hotel. There is no good way to turn your car around to head back to the parking lot. After you get back in your car you are pointing to the back of the hotel and it is very poorly designed as there is no good way to head towards to parking lot.
Good food, good leisure facilities, good location, good staff No bad points.
Everything was as expecting. Extremely fast check-in and check-out and the airport transfer worked very well. It was difficult to get information on the airport transfer. My emails were not answered and finally I had to call only to be informed that I have to call them again when I have landed. If that information had been easily available I would have no reservations.
relaxed atmosphere i would like to have a pot of tea for breakfast and not have to have tea from the thermos flask which is always luke warm and like water not tea
We had a really nice time , we only stayed for one night and found the hotel very welcoming and comfortable , our room was very cosy and we all got a very good nights sleep , we also had access to the spa and pool facilities which was most rewarding - excellent value for money . if i had to say something it would be that the breakfast wasnt great , although it was still eaten !
Very relaxing atmosphere, clean with friendly helpful staff, good choice of food, resturant and bar food, leisure facility clean and relaxing
The shower was not working in the ensuite.
everything was excellent
Excellent facility but requires clearer directions on how to find the Hotel. Difficult to find, especially due to roadworks in the area.
The hosts provide such amazing personal attention from check-in to a customized breakfast in the morning. Room was clean and comfortable. Great location, only a few minutes from the airport and close to a great pub and shopping center. Will stay here anytime we're in Dublin!
Great view 2 single beds joined together with a lump in the middle which was uncomfortable.The room is advertised as a double but 2 single beds pushed together is not a double bed.
excellent value for money- reasonably lively- food so so- rooms a little "ancient", but adequate
It's good value for money and very well located. Ideal for short stays. No internet access from the room. Furniture needs refurbishment. TV is too small.
the staff were very helpful and friendly.the bar was cosy and well staffed food was good value for money and very nice with large portions.drinks were also reasonably priced.all round very enjoyable stay.
Seaview. Wifi in lobby work well. Plenty of parking space. No wifi in room unfortunately. On arrival only one of four lightfittings in room worked! Implies poor maintenance. When pointed out to reception all were quickly fixed, though. Breakfast at ten euro very poor. Extremely limited selection and bad attention to topping up the buffet.
The hotel provided all I needed. I was able to come and go as I wanted, the staff were helpful and friendly, the room was fine and the breakfast was excellent and well served. The only thing I wanted and couldn't find was instructions for working the television remote control.
Everything The cost of meals et in Oliveto
Meals were very good and value for money and all the staff were exceptionally helpful
Great location, handy for Dart and a short walk to the seafront and the centre of town. The room was large and the bed was comfortable. We were on the back of the hotel and it was quiet for sleeping - no traffic noise and no noise from the bar. Breakfast was very good for the price with the exception of the coffee which tasted boiled. The location was great for the fast ferry terminal which we were leaving on the next day Hard to get suitcases into the reception area through double doors and up steep steps. Carpets and fittings in the reception area are tired and don't give a good first impression. Black mould on the bathroom ceiling and tiles gave another bad first impression.
The position overlooking the harbour at Dun Laoghaire is superb. The location is ideal for travel to Dublin using the DART and there are good shops and restaurants locally. The hotel can have local musicians performing. The rooms at the front can be noisy from the trains and if there is an event on a Saturday night as they are over the bar. However the magnificent view out to sea is compensation. The maintenance of the rooms needed a little attention.
the service from the bar staff was very good. breakfast could have been better, internet use was very poor.
Convenience in proximity to the airport and availability of hotel shuttle. Inattentiveness by the hotel restaurant staff. Was completely forgotten during the meal. Very frustrating.
airport hotel breakfast start @ 0600
The staff where excellent and the room was perfect after a long trip and for the price which to be honest in Ireland was a bargain for such a lovely hotel No complaints, it's good to see that this company has pulled up it's socks.
This hotel has always been a clean and very friendly place with delightful staff who will do anything to help. not applicable
staff very friendly The pillows/ beds were not as comfortable as we would have liked.
Have stayed in a few Premier Inns in the Uk ...this was by far the quietest.... Certainly a good nites sleep ! Just a bit out from Dublin City Ctr....
The staff was very helpful and took care of all of our needs I would like to have the breakfast included in the price of the stay. Other than that everything was great.
The cleanliness and the courtesy shown by the staff was second to none. breakfast was excellent.
I reported a defective sink in my room to Reception and after three hours it was only attended to by the room cleaner who didn't know about the defect but was able to help.
Very cheerful and helpful receptionist when we arrived. Spacious, nicely decorated clean rooms. Good swimming pool. Pleasant atmosphere in the hotel. Not always someone available in the morning to help access towel etc for swimming pool. Also confusion when we left as to the amount to be charged.
tres bon accueil personnel super agreable vos prestataires intermediaires car j'avais reservé hotel plus petit dejeuner et cela na pas ete pris en compte car j ai du regler les petits dejeuner en partant
Very pleasant comfortable Hotel within easy access on public transport to Dublin.Leisure facilities were also excellent.
Its very difficult to get there !
lovely friendly feeling all over hotel. no
The cleanliness of the room
It is very convenient for one of my clients and the staff are really friendly. It helps to have wireless internet access in the room although this is not widely publicised. Food is good. Availability of wireless internet access should be advertised as I spent money on the public computer unnecessarily.
the bar and leisure centre a little over priced for a room only plus the price of the breakfast been an added extra really rubbed it in.
breakfast was included,while the site suggested it was not
I wanted an inexpensive hotel located near the Dublin airport. This met those requirements. Check in was easy. There was plenty of parking at the hotel. The internet was great. Although the property is older the room was clean with everything I needed. I would stay here again.
The front desk employees were very helpful, very clean and great value for the price.
It was very handy to access after a night out in Sword.Basic price for basic facilities, you get what you pay for. We were in a no smoking room but there was a faint smoky smell thought at first they had put us in a smoking room. Only one pillow per person
restaurant facilities The location, and general decorative state of the rooms
accesibility to airport & friendliness of staff
The staff were very helpful. The room was very uncomfortable for 2 adults and 2 children way too small.
It was easy to book (on-line) and very convenient to main roadways, near the city, sea and airport. We found a soiled towel which had not been removed after use by previous customers.
Clean & convenient
Very close to airport, people at reception very kind and polite, big and very clean room, nice price Breakfast is not included, you can have one in the near restaurant but it's expensive
The breakfast was fantastic, the room clean, bed comfortable. It was very difficult to adjust the water temperature of the shower. Could not get the wi-fi to work in the room in the morning. As there was a charge of €5 per device for a 24hr period this was disappointing. There was no trouble connecting to the wi-fi in the breakfast area though.
Clean and basic Shower could be better
Open 24h Bad food, very basic hotel
very convient for airport as we had early morning flight.
My husband and I stayed a total of three nights. It was a lovely B&B only 10-15 minutes from the Dublin airport. The Innkeeper was friendly and helpful (she called for a taxi several times for us). We enjoyed our stay at the San Juan B&B.
The Inn Keeper was nice. Breakfast was what we asked for. The bathroom sink was in the bedroom. The bed were not comfortable. The tea kettle was dirty, all stained. I wonder if she ever looked inside the kettle.
Olive, our hostess. The room had very nice amenities-hair dryer, TV, fluffy towels, comfy bed, etc. The breakfast sunroom was lovely as was the breakfast. Olive had maps and menus for the area. The pillows were giant. A hot pot for making tea/coffee in the room.
we were in dublin as a group of 20 for a martial arts competition and our stay couldnt have been better.will return next year
the seaview, its close to dart so shopping in the city was made easy. parking. the hotel carpark was not easy to find if you missed it you had to drive around the block and try again due to a one-way system
peace and quiet good food service good hotel overall very good ererything ok no complaints
Im sorry but absolutely nothing I have stayed in many Best Western hotels and this has to be the worst.Actually this has to be the worst hotel I've ever stayed in period.The photos of the rooms are a complete lie, they are either a completely different hotel or are some 10 years old.I had damp dark stains all over the wall, the floor was dirty, the settee was black with grime and my seaview window I can only presume looked over the sea as the window pain was completely covered in bird excrement,feathers and general dirt.These windows must not have been cleaned in months.The next day we also had to go to another hotel to get a coffee as the bar did not open until six.The only positive I can find is that the bedsheets were at least clean.
The facilities and the food was excellent
the hotel is very good value and has a plesant atmosphere
fantastic location, very nice decor, good staff
we really enjoyed our stay the hotel very clean and the staff so friendly . the food was exellent buffet breakfast and the evening meal was very good Esplanade Hotel On The Seafront great place to stay we just had 1 mishap as someone set the smoke alarm of in the early hours of the morning and work us up and we couldnt get back to sleep but i guess these things happen
Our original room was disgusting, it was small, stank of smoke and the outlook was awful, however, on request we were able to upgrade (at a cost to us).