General
Dining
Pool and spa
Accessibility and suitability
Things to do
Services and conveniences
Basics
Bathroom
Family friendly
Media and entertainment
Bedroom
Parking and transportation
Outdoor
Laundry
Workspace
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's spa and pool area?
The hotel's spa and pool area is loved by many guests, offering stunning views and a light show sauna. It is described as fantastic and amazing, making it a highlight of the stay.
How is the food quality at the hotel?
Guests have praised the food at the hotel, describing it as beautiful and fantastic. Many have opted for the half board and were not disappointed. However, some guests noted the absence of a coffee or kettle in the room.
What are the unique features of the hotel's location?
The hotel's location at the foot of the Zugspitze is described as absolutely beautiful, offering phenomenal customer service and exceptional 5-star property. The surrounding area and Lermoos village are also highlighted as wonderful.
How is the customer service at the hotel?
The hotel is known for its superb staff and excellent facilities, providing special attention to guests and their pets. However, a few guests mentioned that the bed and pillows were not as comfortable as expected.
What practical amenities does the hotel offer?
The hotel provides a range of practical amenities, including a ski shuttle, private parking, and a ski pass vendor. Additionally, the hotel offers a wake-up service, room service, and a tour desk for added convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the surrounding mountains comes highly recommended.
Take Advantage of the Spa and Pool Area
Many guests praised the spa and pool area, highlighting the stunning views and the unique features such as the opera playing and light show in the sauna. Don't miss the chance to relax and enjoy these facilities during your stay.
Consider Half-Board Option
Guests who opted for the half-board option were not disappointed with the food. If you enjoy dining at the hotel, consider choosing this option for a convenient and satisfying dining experience.
Note the Lack of In-Room Coffee Facilities
Some guests noted the absence of coffee or kettle in the room. If you're a coffee enthusiast, you may want to plan accordingly or take advantage of the free coffee available in the sauna.
Pet-Friendly Hotel
If you're traveling with a pet, several guests appreciated the special attention given to their furry companions, making it a great choice for pet owners.
Check for Room Comfort
While many guests praised the hotel's facilities and services, a few mentioned that the bed and pillows were not as comfortable. If this is important to you, consider checking for room comfort options before booking.
Explore the Surrounding Area
Guests loved the location and the surrounding village of Lermoos. Take some time to explore the area and enjoy the wonderful surroundings during your stay.
Take Advantage of the Hotel's Excellent Facilities
With a fitness center, ski-in/ski-out access, and a variety of entertainment options, make sure to take full advantage of the hotel's facilities to enhance your stay.
Plan for Room Cleaning
Some guests mentioned that the accommodation cleaning is optional. If you prefer regular cleaning, make sure to communicate your preferences with the staff.
Consider High Season Visits
If you prefer a livelier atmosphere and more outdoor activities, consider visiting during the high season in July.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | July |
Average price (weeknight) | $590 |