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The staff were the best! They all were extremely friendly and helpful. There's complimentary nespresso in the lobby. Although the location is away from downtown Paris, it is easy to get around by metro. This is a very small hotel. The room we had (2-twin beds) was so tight it was like we were in the same bed. There's no space for 2 people to just sit or dine in the room. The location is outside of the center of Paris which we knew and this was fine. However, there aren't many dining options near the hotel especially after a certain time.
Comfortable, clean room. Service good, breakfast ok, location for my purposes very good Not being able to order just a coffee for breakfast, I had to order the buffet as a minimum
very clean and friendly staff breakfast buffet is included in price, but could be a bit more diverse
Location Check in not before 14:00 hrs
Great I will come back
Parking is free. Large room, large bed and bathroom.
fast service noise from the street late at night
The staff were very friendly and welcoming. I was even greeted by one of the staff when I ran into him on the Metro. The facilities were exactly as advertised. Not luxurious but definitely adequate and excellent for the cost. The location is great. It's not right downtown but it is in a nice safe neighborhood and very close to the Metro.
The helpful staff The lift was not always available
friendly staff, clean room, great zone room was a little too small
Close to Metro and a nice area... Only 10 minutes to Opera station and sights. Highly recommend for the price. Rooms are small but this is pretty standard for this price range in Europe. Recommended!
Príjemný personál, čistota small bed, only 180cm :), small bathroom
Small, but clean and quiet rooms. Friendly and helpful staff. Located near a Metro station, unfortunately not the most common line. Breakfast was OK.
The staff were nice and spoke English The lift is very small
Nice room, very clean, close to metro.
There was no safes in the room and the door to the balcony was not very secure. Room was small but adequate. In a lovely area with lots of shops and cafe.. It's a long walk to the centre but take the metro.. Cheap and excellent
very good hotel
small room, but clean, modern, and convenient location
Very modern. I loved the lights in the room and the view of the runway. The restaurant/bar was great. The staff was very friendly and helpful. Overall, this was my favorite place to stay on business so far.
Brand new Hotel with a very Chic attitude. We didn't stay in paris Long enough. At least 3 nights is needed to get a sense of this Beautiful City.
very clear, friendly staff, nice rooms shower kind of tiny, no parking space other than paying, not even for the first hour in which people come loaded with luggage and have to choice but to pay for the parking.
Hands off but fully available approach to customer service. Fully digitally connected as well as humanly connected. The staff is always available and extremely friendly. Fantasic rooms with great digital access on both entertainment and communication/internet. This is in my top ten hotels ever. I have been travelling for over 25 years worldwide. There was nothing I didn't like excecpt maybe the price of the brekfast buffett.
We really appreciated how clean and functional the room was, a very small micro-studio but designed well with clean countertops, a very clean bathroom, and easy to use controls for blinds/shower/tv etc. The large bed and towels were very comfortable. It was also helpful to have a casual restaurant/bar onsite, we had everything we needed after a long drive to the airport. The computer check-in was new for us and confusing at first, but the attendant was extremely helpful with all of our questions.
The staff was very friendly and helpful, highly recommended and great price.
Very modern and clean. Good service and in-room amenities. Free wifi...and easy check-in-check out Walking distance to the Airport price was a little higher
The service was amazing! Nothing, it was all great
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
Location perfect for work at La Défense
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
room, bad, location, car parking distance from metro
The staff kindness and professionalism. The room quality. Nothing.
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
the comfortable bed No
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
the location the internet not free like other 4-star hotels in paris
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
Rather good position, near the metro station and in a good / safe neighbour Very small room that is not recognizable from the internet pics
Easy to reach the metro, nice and quiet rooms.
The location is not bad. If you looking for budget hotel, its a kind of, they cleaned our room every day. We would never stay again here. We booked a double bed room, as we are a couple. But we got a 2 single bed room, where beds were seemed too old, in the middle were a deep buckling. After notice we booked double bed, we got another room, wich was a lit better. But there is no duvet, during night felt cold. We didnt booked breakfast, and wanted use just 1 knife. But the receptionist said we are not allowed to enter to the kitchen, as we didnt asked for breakfast. We didnt liked this gesture, but when i asked for adaptor, i was get it. Wich was not fit to the plug in our room. from the ventillation sometimes came bad smell
It is clean and clean budget hotel. Above all the hotel presents the free Internet service. Hotel lcoation is not so far from center from the city center. You should walk almost more than 7 minutes from the subway station. There is also no-elevator, if you have heavy trunks, you should exercise (it is a 6 story-building). Furthermore the room and bath room are too small.
The wi-fi connection was very well. The place is quiet and room is clean. The reception staff is not helpful, loation is not that close to metro.
It has free Wi-Fi and nearby Metro Station. The room is too small. The bed sheet and pillows cover are so dirty even changed. The washing room is so small.
room was very clean distance from downtown
very clean lift did not work
We booked this hotel because of its price. For Paris, it was very cheap and looked quite comfortable. There is a nice "patisserie" near the hotel, so it´s quite good to go there for some brad or even breakfest. The bathroom was quite clean eventhough it was small. And also the room service worked very well. The rom was quite small, it takes 20 minutes to reach the city center (5minutes walk to subway + 15 minutes ride).There was no cupboard in the room, so we had to leave all our clothes in our suitcases. We tok one breakfest witch was quite poor. I recomand to buy something in one of surrounding "patisserie".
Excellent value for money. The room was clean, although some furniture looked old. Wifi worked without any problems. Only 5-8 minutes from the subway. No place for bigger luggage.
shuttle service; park-like surroundings; comfortable room not really. The room was fine except that there were cigarette burns on the (cheap) bedspread. Points off for that kind of carelessness.
close to the airport and the transport into paris centre was great
Efficient staff The suite was not 5 star based on the Australian 5 star rating. Note only one robe, fittings in the bathroom need seeing too as well as some varnish
No free internet
Original price was honoured by booking com. Good accommodation for the price.
i cant really say as i was there for a few hrs b4 my flight back home to australia...but overall i had a few good hrs sleep well since its close to the airport the noise of the planes were pretty loud
Both dinner and breakfast, particularly the latter, were good. Personally, as a Cordon Bleu and now living in France, I would have preferred something more specialised, not just Steak and Chips however good it was - and it was. I am not sure if it was the hotel to blame or only the driver of the shuttle but I ended up at the wrong terminal and had to walk for 40 mins to get to the right one. May I suggest that certainly the Millenium, maybe all the hotels at Roissy, should keep a list of which airlines fly from which terminals. I was travelling by Air Transat and should have been taken to Terminal 3 not 2a.
The hotel is very convinient to reach from the Airport by using the black bus. it stops right in fornt of the hotel.Nice breakfast.
Staff at front desk very helpful and friendly. Vrey clean nice atomsphere. The hotel shuttle service (Blackline?) is really bad. If travelling with luggage it will be a nightmare for older or infirm persons. It is however free, so can't complain too much.......Nowhere quiet to have a meal.
The bartender that night was great. The lady at the front desk when I first checked in was very nice and helpful. The shower was nice. It's close to CDG. I had requested a late checkout when I booked the hotel, and they told me that was possible, but when I checked in, they had no record of my request. I ended up having to pay 25€ to upgrade, which would also get me free breakfast in the morning, and the lady at the front desk was very nice and helpful. The next day, I got a call at 12:30 telling me that checkout was at 12:00 and that it was 10€ per hour to stay later. I told them I'd already paid for the upgrade last night. They looked around and found it and apologized for the confusion. Then as I checked out, they told me I had to pay 26€ for breakfast. I had to go through the whole thing all over again and show them my receipt before they sorted it out. Rooms were run down. Heat was on one temperature only, and adjusting the thermostat didn't help. I had to open the windows it was so hot. Food was mediocre and over priced. The menus they gave us were old, so the food was actually 5€ more than it even showed on the menu, and it wasn't good. (And they didn't tell us about the price difference until they brought the bill.) This hotel is in no way a 4 star hotel. There are tons of hotels in that area close to CDG. Stay at one of those.
Hotel functioned well, was clean and reception staff were helpful. Bar was very poor - highly priced and staff not really suited to the role. Communication not their thing.
Shabby room. Waited over an hour to check in. Never received the wake up call I requested. Almost missed my flight.
room was clean.nice place. a little far to metro (15 minutes by foot)
Very helpful and friendly staff. Locked car park was great for piece of mind too.
I stayed in 2nd floor(3rd level). The wireless connection disconnected every 5 minutes and the speed is extremely slow. There is no water heater to warm water in the room. TV only has 5 French channel. The room is large but all facilities are over 20 years. Far from metro station, about 20 minutes walking. Close to SNCF, but it's not so convenient as metro.
It was in a convenient location for the purpose of my trip. I was impressed by the cleanliness in all areas.
Friendly staff, nice size rooms
The room is clean. No light in the corridor Too far away from metro.
Basic. If you don't plan to spend much time in the room then this hotel is ok. Small room, thin walls.
The staff were very freindly and rooms were clean and lots of shops close and metro very close
the staff was very polite..
Helpful staff Far from metro but close to suburban train station
once found (they were still putting the signs up in the terminal, very convenient place to stay. it was surprisingly quiet. stained carpet, small rooms, cant open the windows for fresh air, to the extent that it was a relief to get outside the next morning
Room was very clean with all of the necessities. Very good location if coming in on SNCF train or on plain. When first arrived was given a room that the guests had not yet checked out of and it had not been cleaned. Hotel quickly gave us another room but we were disturbed we were given a key to someone else's room and had access to their baggage.
We stayed at this hotel after returning from Spain, the night before our return flight home. The proximity to Paris CDG airport and the ease of getting to the airport made this the perfect hotel.
the hotel was very clean and staff were very helpful and room was the best i stayed in during my week of bussiness
Really liked the hotel. Comfortable. Clean. Great staff and "inside" the airport. The shuttle to the airport is right out the hotel. 5 minutes and you're in the terminal 2. The price was a bit high.
When needing being close to the airport it is very convenient.
Fabulously convenient location--just walk out of hotel and into Charles De Gaulle airport. Elegant decor. A surprisingly delicious dinner in the restaurant with friends. A good breakfast. I think the room as a little hot. I was too tired to try and fiddle with the thermostat so perhaps that was fixable.
A good choice for an overnight stay when leaving CDG on a morning flight. Excellent restaurant
At airport Convenient Breakfast good Carpet dirty Bathroom mildew on tiles Air freshener too strong
Location and price nothing it was all good
nothing The price wat to high and we slept with all the painters in the hallway we had to jump over the paint cans and it smelled. We could not move in the room the beds were to close to each other and that all for $250 / a night.
been connect to the airport and to the train station
Hotel is excellent in all aspects no free wifi in the rooms. free airport shutlle need to be run to every terminal
Great location. The airport train station is very nearby and that's probably the best way to get there unless you have a lot of luggage, in which case there is also a free shuttle. The room was nice and the bed was comfy. The restaurant had a very limited menu and all of the food was very overpriced. Also, there was no hot tub.
Enjoyed the Executive Lounge and room size. Shame that there is no shuttle to Terminal 3. I know the terminal is close, but my 80 year old mother had a difficult time getting from the hotel to Terminal 3.
No internet in The room and no water to drink
Nice room and bathroom. It was nice staying there before an early flight. They had a shuttle that took us to the airport. We enjoyed a bottle of wine in the bar. Nothing
Great convenient location to CDG train station and Roissy airport. Room good size, clean and bed comfortable Nice, quiet and relaxed atmosphere Toilet tank made strange noises every 20 minutes or so ALL night.. Water temperature in shower fluctuates between cool and warm and cannot be regulated. Water pressure weak in shower Strange display - amenities "missing" in bathroom - sewing kit box is empty, Q-tips and shoe shine cloth just sat on tray without boxes... Executive Lounge food needs improvement.
Food was REALLY expensive but we didn't have choice. 2 burgers 2 coke 59 euros. And it took for ever to get that to the bar Close to the airport
Great location next to airport for last night in Paris. We always stay at the Hilton to ease the logistics of returning home in the US.
Easy access to terminal 1 & 2 None.
Beautiful hotel closest to the airport.
The hotel is easily accessible from the RER CDG terminal 1-3 (second to last on the RER B)...it's so close you can actually use the luggage carts in the terminal to push your suitcases (and kids) to hotel. There is also usually a stockpile of a half-dozen carts just outside the hotel on the way to the station from other travellers who figured this out. The airport and hotel are in zone 5 of the metro, so if you get a day pass that includes zone 5 you're all set for a day trip into the city on the RER (30-50 minutes depending on the train and destination). The hotel breakfast was rather pricy, and you can get cheap pastries and coffee in the RER station for the whole family for the price of one breakfast. There is a hotel shuttle that picks up at the 5th floor of RER terminal 2...which has a number of logitical issues: 1) If you have a cart, you need to use the elevators...which usually have too many people waiting for them while they service the floors you're not on. 2) if you are being dropped off by the shuttle, don't expect carts to be available on the 5th floor. I had to go down the stairs to get a cart on the 4th floor, then carried it up to the 5th floor, loaded up several bags, waited 10 minutes for the elevator, then decided it would be faster to carry the bags down to the 4th floor and reload there. It was faster than waiting for the elevator on the 5th floor. 3) the shuttle can only hold a certain number of people, and even if it runs every 15-20 minutes, it's possible during peak times that you might have to wait for a third shuttle.
Very clean and well secured. It was a little out of way of main attractions, but as in a very nice residential area.
This guest did not leave comments about this hotel.
Cleanliness and comfortable bed A bit far to walk to
The hotel was fantastic! Staffs were absolutely nice all the time and every service made met my expectation.
the staff was lovely and helpful. the facade was older but the inside was immaculate and they even brought singers into the lounge fitness room was tiny but still able to workout
The neighbourhood is very safe, and I really liked to be in a calm area but had the possibility to reach the Champs-Elysées within 2 Metro stations.
Nice hotel at nice location The room was a little bit old
The surrounding neighborhood was quaint and quiet. The staff was snobish, except for Suzanne at checkin.
Very comfortable room -- amazing bed. Lovely spacious bathroom. Very clean and bright --- good lighting for reading in bed. New and up to date Not terribly convenient to metro stations - quite a walk to get to the two stations that were in the area. Slightly misleading info on the web site about how far away they were and how long it took to walk there -- what did they do? Power-walk?
Clean and spacious room. Lack of WiFi access in the room (was only available in the lobby)
Clean and luxury decoration. Wifi not free,even in public area.
I was a bit apprehensive when I used the bidding process to book this hotel but I was pleasantly surprised when we arrived at the hotel. The hotel was beautiful and well kept. The staff was very courteous If I had one complaint it would be that Wi-Fi is not given free of charge not even in the public spaces of the hotel.
Only the location Smoking room, but even the bedding smelled! Made us wonder if it was even washed. Restaurant staff were rude and uncooperative. Served a glass of wine from a .75L bottle then told us they had no .75L bottles to sell us - only .375L bottles. Waiter couldn't understand our confusion andade no effort to try. Poor.
Excellent location, virtually 20 minutes to gate. Very nice staff at reception and quick check-in. Would appreciate if extra blankets are provided. Can be quite cool at night. A/C did not seem to heat up sufficiently.
The quick service and the convenient location
Proximity to Airport The Air conditional didn't work Speed of the internet connection was really poor
Location is superb as you can walk to all halls in terminal 2 without having to take a shuttle. Some equipment begins to date. It is time for Sheraton to do some upgrades.
Location was great. Very quiet rooms. Our second room had numerous small problems. I'm sure if I contacted the staff it could have been corrected. But sometimes, you just want to go to sleep.
The special offer that made it possible for us to stay there, the positive attitude of the staff, the excellent breakfast included in the price, the spacy and beautifully and practically equipped room, the welcome gift. Because our arrival at the airport by plane was late, we didn't want to risk not to get into central Paris by public transport that late evening/night due to delays, therefore it was essential to stay at a hotel as close as possible to the airport - like this one - to continue to the airport early the next day. Nothing special.
Convienience - right in the airport Shower was inoperative and only one bathsize towel, until I requested more.
We loved everything! Very comfy room (Club Room), with a bathroom with shower and bath separated, spacius, minibar, tv, a veeery comfy bed and pillows. And the location! Superb! The hotel is inside terminal 2e at Paris -cdg . If you have a conection, as we had, you have at your feet the airport itself, the tvg and Trains from and to Paris/Europe. From the main entrance you can see the gare downstairs. The restaurant is very good, the staff couldn't be better. next time we'll stay there and take the train to and from Paris. Just perfect! The automatic minibar and tray in the room. If you simply touch it, you're billed automatically. I don't like this "modernity".
It´s location, easy to walk there and easy to walk to the next flight. Room service was efficient. The service in the restaurant. They told me to wait for a while to attend me. After 10 minutes waiting I left.
This is an excellent hotel and one of the best hotels in Paris I have lived in. The location is good and is just a few stops away from all the attractions. Breakfast is fantastic !
Easy access to public transportation, shopping mall and restaurants. Location far from touristic objects.
Strategic location in the business district, spacious room, complementary beakfast In-room facility for phone call, internet access & pay TV could be cheaper.
well appointed, staff very professional very hard to find during the building work, not signposted. I emerged late evening from La Defense Metro, Hilton is signposted on hoardings of the buiding work, but the signs direct you to a gate which is locked and chained. I walked around for some time before I discovered the entrance
excellent location at paris...or maybe the best location parking the car is really not organized and very hard to find
It was my 20th birthday, The staff was excelent, really good comfort, staff took care of us, everything was lovely!!! No!!!
The room was so commodious, and clean at the first day. I stayed 2 nights. On the 2nd day, I was so surprised to notice the bad room cleaning service. Hairs left on the floor, used rumpled bathrobe left on the floor in the bathroom, and used tablecloth was on the table. I smirched a slipper on accidentally, on the 2nd day, just one slipper was left instead of a pair of slippers. I think it was because I forgot to put tips because I was in a hurry. But basically, tips are for good service, should not be reasons for bad service. Moreover, I run out facial papers, so I asked for one to the room cleaning clerk on my way to room from restaurant. She answered, "No, this is for other room, I bring one to your room". But she never bring it until the time of checkout. So miserable experiences.
Located in La defense - 15 mins by metro to centre of Paris. Good shopping around hotel. Clean and well sized room, good staff.
Convenient location for our requirements Dislike is probably too strong a word, but an observation on service was that the hotel was under staffed in the bar/restaurant on the Sunday evening - had to wait 20 minutes before bar service received. This is not an issue about the people who were working, they were very pleasant, just not enough of them.
The staff attention and personal willingness to help was great No wifi service