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The staff were the best! They all were extremely friendly and helpful. There's complimentary nespresso in the lobby. Although the location is away from downtown Paris, it is easy to get around by metro. This is a very small hotel. The room we had (2-twin beds) was so tight it was like we were in the same bed. There's no space for 2 people to just sit or dine in the room. The location is outside of the center of Paris which we knew and this was fine. However, there aren't many dining options near the hotel especially after a certain time.
Parking is free. Large room, large bed and bathroom.
fast service noise from the street late at night
very clean and friendly staff breakfast buffet is included in price, but could be a bit more diverse
Great I will come back
Location Check in not before 14:00 hrs
Comfortable, clean room. Service good, breakfast ok, location for my purposes very good Not being able to order just a coffee for breakfast, I had to order the buffet as a minimum
friendly staff, clean room, great zone room was a little too small
There was no safes in the room and the door to the balcony was not very secure. Room was small but adequate. In a lovely area with lots of shops and cafe.. It's a long walk to the centre but take the metro.. Cheap and excellent
The helpful staff The lift was not always available
The staff were very friendly and welcoming. I was even greeted by one of the staff when I ran into him on the Metro. The facilities were exactly as advertised. Not luxurious but definitely adequate and excellent for the cost. The location is great. It's not right downtown but it is in a nice safe neighborhood and very close to the Metro.
Príjemný personál, čistota small bed, only 180cm :), small bathroom
Small, but clean and quiet rooms. Friendly and helpful staff. Located near a Metro station, unfortunately not the most common line. Breakfast was OK.
Nice room, very clean, close to metro.
very good hotel
The staff were nice and spoke English The lift is very small
Close to Metro and a nice area... Only 10 minutes to Opera station and sights. Highly recommend for the price. Rooms are small but this is pretty standard for this price range in Europe. Recommended!
Hands off but fully available approach to customer service. Fully digitally connected as well as humanly connected. The staff is always available and extremely friendly. Fantasic rooms with great digital access on both entertainment and communication/internet. This is in my top ten hotels ever. I have been travelling for over 25 years worldwide. There was nothing I didn't like excecpt maybe the price of the brekfast buffett.
The staff was very friendly and helpful, highly recommended and great price.
We really appreciated how clean and functional the room was, a very small micro-studio but designed well with clean countertops, a very clean bathroom, and easy to use controls for blinds/shower/tv etc. The large bed and towels were very comfortable. It was also helpful to have a casual restaurant/bar onsite, we had everything we needed after a long drive to the airport. The computer check-in was new for us and confusing at first, but the attendant was extremely helpful with all of our questions.
Brand new Hotel with a very Chic attitude. We didn't stay in paris Long enough. At least 3 nights is needed to get a sense of this Beautiful City.
small room, but clean, modern, and convenient location
Very modern and clean. Good service and in-room amenities. Free wifi...and easy check-in-check out Walking distance to the Airport price was a little higher
Very modern. I loved the lights in the room and the view of the runway. The restaurant/bar was great. The staff was very friendly and helpful. Overall, this was my favorite place to stay on business so far.
very clear, friendly staff, nice rooms shower kind of tiny, no parking space other than paying, not even for the first hour in which people come loaded with luggage and have to choice but to pay for the parking.
Very close to cdgval, efficient and clean. Many dining options but basic food. Rooms are very basic.
Easy, convenient access to Charles de Gaulle airport. Free wifi. Rooms are small but use space efficiently, so there was enough room for everything.
Location, very good breakfast and the space of the rooms. The staff is not very welcoming. the view of the room was very bad.
Space of the rooms and comfort
The space no diner facilities
Stayed at Fraser Suite in London, all of us said good. When we come to Fraser at La Defense, all of us say Wow - it excellent. 1. Less than 5 mins walk to metro. 2. Very nice, friendly and helpful front desk. 3. Our 2-bedroom are very comfort (very similar to N. America spacing). It not like normal hotel room in Europe - Fraser here provide a big room. Our 2 bed-room also comes with 2 balconies. 4. Quiet and fresh air (compare to Paris downtown) environment. If travel with 4 or more people, this is the 1st choice - no doubt.
Hotel staff is very friendly, rooms are large, location is very convenient even if you want to visit Paris, hotel is close to subway. nothing - all good
Convenience of location and siz of the apartment. Plenty of space. Automatic switching on of the air conditioning at 6am every morning no matter whether it was off or not!!!
Hotel is located a stone's throw from the main Metro line, so it is in a convenient location, however it is in the business district.
We stayed as a group. This hotel was ideal for us, having a separate kitchen. The location was great only a short ride in the metro The only complaint that we had was the room sounded like the wind was coming through the front door and was very noisy.
clean and the location of hotel
nice and roomy. nice view. good kitchen. Overall, a great stay.
The service was amazing! Nothing, it was all great
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
The staff kindness and professionalism. The room quality. Nothing.
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
Location perfect for work at La Défense
room, bad, location, car parking distance from metro
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
the comfortable bed No
the location the internet not free like other 4-star hotels in paris
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
Had an amazing time :))) and experience :)) great staff. I had to give a good for location only reason because it is not in city but!!!!! Shuttle leaves Hotel like every 45 min to train station literally 20 min from Main City I would do it all over again with Relais Hotel ! Beds were super comfortable!!! Amazing rooms, clean, pool and facilities amazing!!!!!! Free water in rooms :)))))) shower and bathroom really good!
big bed. the room had nice furniture. very nice pool and spa area. room shower smelled mouldy.
We booked this hotel because of its price. For Paris, it was very cheap and looked quite comfortable. There is a nice "patisserie" near the hotel, so it´s quite good to go there for some brad or even breakfest. The bathroom was quite clean eventhough it was small. And also the room service worked very well. The rom was quite small, it takes 20 minutes to reach the city center (5minutes walk to subway + 15 minutes ride).There was no cupboard in the room, so we had to leave all our clothes in our suitcases. We tok one breakfest witch was quite poor. I recomand to buy something in one of surrounding "patisserie".
Rather good position, near the metro station and in a good / safe neighbour Very small room that is not recognizable from the internet pics
It is clean and clean budget hotel. Above all the hotel presents the free Internet service. Hotel lcoation is not so far from center from the city center. You should walk almost more than 7 minutes from the subway station. There is also no-elevator, if you have heavy trunks, you should exercise (it is a 6 story-building). Furthermore the room and bath room are too small.
Easy to reach the metro, nice and quiet rooms.
Excellent value for money. The room was clean, although some furniture looked old. Wifi worked without any problems. Only 5-8 minutes from the subway. No place for bigger luggage.
very clean lift did not work
The wi-fi connection was very well. The place is quiet and room is clean. The reception staff is not helpful, loation is not that close to metro.
The location is not bad. If you looking for budget hotel, its a kind of, they cleaned our room every day. We would never stay again here. We booked a double bed room, as we are a couple. But we got a 2 single bed room, where beds were seemed too old, in the middle were a deep buckling. After notice we booked double bed, we got another room, wich was a lit better. But there is no duvet, during night felt cold. We didnt booked breakfast, and wanted use just 1 knife. But the receptionist said we are not allowed to enter to the kitchen, as we didnt asked for breakfast. We didnt liked this gesture, but when i asked for adaptor, i was get it. Wich was not fit to the plug in our room. from the ventillation sometimes came bad smell
room was very clean distance from downtown
It has free Wi-Fi and nearby Metro Station. The room is too small. The bed sheet and pillows cover are so dirty even changed. The washing room is so small.
Shabby room. Waited over an hour to check in. Never received the wake up call I requested. Almost missed my flight.
Efficient staff The suite was not 5 star based on the Australian 5 star rating. Note only one robe, fittings in the bathroom need seeing too as well as some varnish
While the room wasn't the prettiest, the bed, internet, and shower were all fantastic. For my 8 hour visit before an early morning flight, this is what I needed. I wouldn't stay here for the decor! but for a budget place that meets all the essentials near the airport, it's great.
Both dinner and breakfast, particularly the latter, were good. Personally, as a Cordon Bleu and now living in France, I would have preferred something more specialised, not just Steak and Chips however good it was - and it was. I am not sure if it was the hotel to blame or only the driver of the shuttle but I ended up at the wrong terminal and had to walk for 40 mins to get to the right one. May I suggest that certainly the Millenium, maybe all the hotels at Roissy, should keep a list of which airlines fly from which terminals. I was travelling by Air Transat and should have been taken to Terminal 3 not 2a.
Hotel functioned well, was clean and reception staff were helpful. Bar was very poor - highly priced and staff not really suited to the role. Communication not their thing.
Old and dingy. I thought from the reviews and pictures it was new, but the place was pretty rough.
i cant really say as i was there for a few hrs b4 my flight back home to australia...but overall i had a few good hrs sleep well since its close to the airport the noise of the planes were pretty loud
The bartender that night was great. The lady at the front desk when I first checked in was very nice and helpful. The shower was nice. It's close to CDG. I had requested a late checkout when I booked the hotel, and they told me that was possible, but when I checked in, they had no record of my request. I ended up having to pay 25€ to upgrade, which would also get me free breakfast in the morning, and the lady at the front desk was very nice and helpful. The next day, I got a call at 12:30 telling me that checkout was at 12:00 and that it was 10€ per hour to stay later. I told them I'd already paid for the upgrade last night. They looked around and found it and apologized for the confusion. Then as I checked out, they told me I had to pay 26€ for breakfast. I had to go through the whole thing all over again and show them my receipt before they sorted it out. Rooms were run down. Heat was on one temperature only, and adjusting the thermostat didn't help. I had to open the windows it was so hot. Food was mediocre and over priced. The menus they gave us were old, so the food was actually 5€ more than it even showed on the menu, and it wasn't good. (And they didn't tell us about the price difference until they brought the bill.) This hotel is in no way a 4 star hotel. There are tons of hotels in that area close to CDG. Stay at one of those.
Original price was honoured by booking com. Good accommodation for the price.
The hotel is very convinient to reach from the Airport by using the black bus. it stops right in fornt of the hotel.Nice breakfast.
Staff at front desk very helpful and friendly. Vrey clean nice atomsphere. The hotel shuttle service (Blackline?) is really bad. If travelling with luggage it will be a nightmare for older or infirm persons. It is however free, so can't complain too much.......Nowhere quiet to have a meal.
No free internet
Very helpful and friendly staff. Locked car park was great for piece of mind too.
I stayed in 2nd floor(3rd level). The wireless connection disconnected every 5 minutes and the speed is extremely slow. There is no water heater to warm water in the room. TV only has 5 French channel. The room is large but all facilities are over 20 years. Far from metro station, about 20 minutes walking. Close to SNCF, but it's not so convenient as metro.
The room is clean. No light in the corridor Too far away from metro.
Helpful staff Far from metro but close to suburban train station
It was in a convenient location for the purpose of my trip. I was impressed by the cleanliness in all areas.
The staff were very freindly and rooms were clean and lots of shops close and metro very close
Friendly staff, nice size rooms
Basic. If you don't plan to spend much time in the room then this hotel is ok. Small room, thin walls.
room was clean.nice place. a little far to metro (15 minutes by foot)
the staff was very polite..
At airport Convenient Breakfast good Carpet dirty Bathroom mildew on tiles Air freshener too strong
the hotel was very clean and staff were very helpful and room was the best i stayed in during my week of bussiness
A good choice for an overnight stay when leaving CDG on a morning flight. Excellent restaurant
Really liked the hotel. Comfortable. Clean. Great staff and "inside" the airport. The shuttle to the airport is right out the hotel. 5 minutes and you're in the terminal 2. The price was a bit high.
once found (they were still putting the signs up in the terminal, very convenient place to stay. it was surprisingly quiet. stained carpet, small rooms, cant open the windows for fresh air, to the extent that it was a relief to get outside the next morning
When needing being close to the airport it is very convenient.
Room was very clean with all of the necessities. Very good location if coming in on SNCF train or on plain. When first arrived was given a room that the guests had not yet checked out of and it had not been cleaned. Hotel quickly gave us another room but we were disturbed we were given a key to someone else's room and had access to their baggage.
Fabulously convenient location--just walk out of hotel and into Charles De Gaulle airport. Elegant decor. A surprisingly delicious dinner in the restaurant with friends. A good breakfast. I think the room as a little hot. I was too tired to try and fiddle with the thermostat so perhaps that was fixable.
Location and price nothing it was all good
We stayed at this hotel after returning from Spain, the night before our return flight home. The proximity to Paris CDG airport and the ease of getting to the airport made this the perfect hotel.
nothing The price wat to high and we slept with all the painters in the hallway we had to jump over the paint cans and it smelled. We could not move in the room the beds were to close to each other and that all for $250 / a night.
been connect to the airport and to the train station
twin room with a connecting door good when no neighbour, which was not the case!
Breakfast, clean rooms, comfortable. Location: had to take a train and two subways to get to city center. Parking: parked a car for 3 days ad only found out during check out that there is charge for parking (no information was provided on the website or during check in, when we asked where to park).
Excellent location, virtually 20 minutes to gate. Very nice staff at reception and quick check-in. Would appreciate if extra blankets are provided. Can be quite cool at night. A/C did not seem to heat up sufficiently.
The quick service and the convenient location
Convienience - right in the airport Shower was inoperative and only one bathsize towel, until I requested more.
Proximity to Airport The Air conditional didn't work Speed of the internet connection was really poor
Location is superb as you can walk to all halls in terminal 2 without having to take a shuttle. Some equipment begins to date. It is time for Sheraton to do some upgrades.
The special offer that made it possible for us to stay there, the positive attitude of the staff, the excellent breakfast included in the price, the spacy and beautifully and practically equipped room, the welcome gift. Because our arrival at the airport by plane was late, we didn't want to risk not to get into central Paris by public transport that late evening/night due to delays, therefore it was essential to stay at a hotel as close as possible to the airport - like this one - to continue to the airport early the next day. Nothing special.
Only the location Smoking room, but even the bedding smelled! Made us wonder if it was even washed. Restaurant staff were rude and uncooperative. Served a glass of wine from a .75L bottle then told us they had no .75L bottles to sell us - only .375L bottles. Waiter couldn't understand our confusion andade no effort to try. Poor.
We loved everything! Very comfy room (Club Room), with a bathroom with shower and bath separated, spacius, minibar, tv, a veeery comfy bed and pillows. And the location! Superb! The hotel is inside terminal 2e at Paris -cdg . If you have a conection, as we had, you have at your feet the airport itself, the tvg and Trains from and to Paris/Europe. From the main entrance you can see the gare downstairs. The restaurant is very good, the staff couldn't be better. next time we'll stay there and take the train to and from Paris. Just perfect! The automatic minibar and tray in the room. If you simply touch it, you're billed automatically. I don't like this "modernity".
Location was great. Very quiet rooms. Our second room had numerous small problems. I'm sure if I contacted the staff it could have been corrected. But sometimes, you just want to go to sleep.
It´s location, easy to walk there and easy to walk to the next flight. Room service was efficient. The service in the restaurant. They told me to wait for a while to attend me. After 10 minutes waiting I left.