staff were really helpful and pleasant - location great
The Hotel is located in a strategic position, near the metro station and is placed in a kindly neighborhood. If you enjoy to walk you can go to Defence district or over the Champe Elisé. Good
Excellent reception staff The room was dark and the bath was very small plus there was no shower curtain so the shower was difficult to use
The assistance received from the staff at Reception Front-desk
Very easy access to Metro and other parts of Paris. No clothes pressing facilities in room, no refreshments eg tea, coffee, mini bar available other than breakfast in dining room.
The nearness to Port Maillot, the friendly helpful staff on reception who spoke great English and the luxury bed & bed linen Bedroom is too small
very good location , 30 min walking distance form La Defense . Very nice quartier ( Le Sablons ) . The hotel staff warm and polite ( quite unusual for Parissiene ) . The room is to small .
Location, price and simplicity.
Nice part of the Paris, quiet, close to Le Sablon metro stop Comfortable but small second bed in the studio for 4 persons
Location - the hotel is situated in a very prestigue and clean district. There were many stores, markets ( even open), transportation and other required facilities. Staff of the hotel - very polite and servicing
Good location, very clean, good value for money. Too small rooms!
it was modern, clean and a good value for the money. it is a long indirect trip from the airport and a pretty fair distance into town. little sense of "neighborhood" few food shops - mostly major grocery stores with 'cheap food' - France is becoming like the US - yuk.
Well situated for central Paris. Easy to get to Metro. Rooms were very clean and air conditioning was very much appreciated in the heat of August. Very quiet location and very pleasant local area. Staff were very pleasant and helpful. We will happily use this hotel again when traveling to Paris. The room size was a little cramped, but the facilities in it were very good.
little breakfast in room little frigo-bar in room
Near Metro Station, lots of restaurants near by, free wifi Internet small room, even smaller bathroom, lack of desk space
Good location, near to the metro. The staff is friendly.The lobby is very nice. Desk in the room is very small. Old fashioned room. A bit too expensive during the fair time. Not enough lights in the room.
The hotel is located in a fairly nice area close to a Metro station. The price was good for Paris. The beds good. The room and bathroom were rather narrow. The night staff not very friendly. The daytime staff on the opposite was nice. Breakfast is overpriced.
The hotel is located near a metro station and there are several shops and restaurants nearby. The rooms are small but clean and comfortable. Parking costs 10 euro per 24 hour which is very cheap in Paris.
Easy access to metro station Air conditioming was not working
The staff was very friendly and polite, room was clean and location is great to reach by public transport. The room was a bit too small.
Convenient location and friendly helpful staff Friend used back stairway on one occasion which was not satisfactory. Bedroom a little on the small side.
Location, the room was good value, pleasant and had a view. Very helpful and friendly staff. Perfectly adequate for my needs although the mini bar could possibly have been more imaginative.
the view of the Tour Eiffel, the comfy bed, good shower the fact that a construction site was also in our view of the Eiffel Tower. haha.
cleanless and value of money the choice of transport to the hotel after 10pm is very poor. Only taxi or going by foot is available.
Nice area with close proximity to Courbevoie & LA Defense at realistic prices. Cleaniness of the hotel room & Fastest FREE WIFI in paris.! Nothing to mention.
Bed No Comments
The staff is very friendly, the rooms are quite good and clean. Futhermore the prices are prior to the service quality and the standarts of Paris. The hotel is a little outside of the city center, but it is not to difficult to go to the city center.
very clean, the staff is helpfull, near the center, the double room is small for a couble and baby,
Staff very cheerful and helpful. Very good price / quality relationship so close to La Defense (15 minute walk). Double room clean & spacious, bed comfortable. Front-facing room had a great view of the Eiffel Tower as well as good noise insulation. Not much to do in the immediate area, wouldn't stay here if I was coming on a sightseeing trip to Paris - at least unless I was prepared to take a cab or metro into the thick of things.
Very clean room. It is a 25 minute walk from the metro station.
Price, good location, fast and easy access to the City Center, helpfull Front Desk Agents. The Hotel is indeed closer to the Train Station than as mentioend in the Website! The lift was tooooo small!
Good breakfast, clean room and bathroom, near the train station. The elevator is too small, 3 people could barely fit in.
clean room, friendly staff, good facilities
We found the Hotel Wilson a pleasant experience. We were wary about the hotel because of the reasonable cost but were very pleased once we arrived. In hindsight the room upgrade would have been better because I expect it would be larger, but our room worked OK for us. This hotel is not downtown and people will need to take a train as well as the Metro....this was OK for us but limited our trips downtown in the evenings.
Proximity to train station. WiFi internet support
Convenient location, close to metro station. You will have to understand Paris metro though. Insufficient ventilation Too cramped (room size was only as big as the bed) Bath usable only by average size individuals. Definite no for large people.
The front reception lady was very welcoming, it was a pleasure to walk in after a long day and receive a smile! Thank you The shower ... there was no screen to stop the shower head spraying water all over the bathroom floor.
The location of the hotel it is OK (3 station of train from St Lazar - 5 min Asniers sur Seine) in a nice neighberhut. The hotel was complete renovate and it looked very good.The staff was helpfull and the breakfast was the same every day, but ok. The hotel was very clean. You have around the hotel supermarket, market, restaurants, mc donalt, bank. The raport quality/prices is very good. For the money which you are paying you are receiving a very nice, clean hotel with a good location and also with a good breakfast. No, I like it very much.
I was very satisfied with this hotel. The room was comfortable and clean with a TV and small desk. The en-suite bathroom was well equipped, tiled, clean and bright. The breakfast was excellent and the staff very helpful. The hotel was very close to the station with good train links (not the metro) to the city centre. I recommend reading advice provided by other guests regarding train links. Overall an excellent hotel in a very pleasant location. Some of the wallpaper in my room was scuffed. The laminate on the bedside shelf was missing.
good local facilities, helpful staff small room, noisy deliveries at night
Hotel is small, but very clean and friendly. Staff were extremely helpful with information about transport options etc. Breakfast buffet was typical contnental, but fresh and and plentiful. Rooms were small, but comfortable and spotless. Free wifi was a real positive. Location is about 5 miles from centre of Paris in Asnieres Sur Seine, which is a very pleasant suburb, plenty of shops and cafes to eat at and 5 minutes walk from the Railway station, which gets you into Paris in 7 minutes. Would definitely stay there again.
Clean nice room also good bed and choice of pillows very nice. No service in breakfast and long waiting to be seated, AC not working in bedroom
Hotel staff were nice, friendly and helpful. The room was very clean and staff service of the room was excelent!, this is very important. It has the metro close (~300m). The price for breakfast is a little too high (20eur/person).
The ease of access from the Peripherique Air Conditioning was not working correctly
the breakfast and the host at the hotel where real good
Very nice and helpfull staff. Subway station 5 min walk from the hotel. Room was nice and clean. Had to wait for a taxi for 20 min
I had read some reviews about bad service so I went with low expectations but I was pleasantly surprised. The staff were friendly and helpful, anything we asked for we got.
Convenient for La Defense area. Hotel was good value for money. The staff were very good, but checking in time was too long.
Helpful staff Very noisy in the reception area and bar due to "tourist groups"
Clean and efficient.
Close to La Défense. The parking garage is difficult to access with baggage for a strong person. I would think that a frail person could not manage.
"Mercure" parking place
Breakfast: excellent. Hotel design and condition: perfect. Room facilities (safe, a/c, tv, etc.): perfect. Internet access: very convenient. Parking facility existing: ok. But extremely inconvenient: located in a nearby building. From that place to hotel entrance: combination of extremely narrow lift and stairs, very inconvient especially when carrying luggages. No temporary parking possibility in front of hotel entrance and no valet help. When being there first time by car, you are lost.
very expensive considering breakfast is extra cost effective poor rating the price , food poor
Clean, comfortable, quiet, nice view, friendly staff Rush time when leaving in the morning, wait for breakfast.
small bag with two bottles of water & snacks was given to me for city tour in checking in at reception littel bit long distance from parking space to reception, and small space at lift and stair case, so difficult to carry heavy big luggage. restaurant is closing for dinner
Local to where I was going, good combo internet/pay tv package, good breakfast for france, resonabl eprice slow checkout, they need a kiosk checkout
Very close to Paris. Not noisy at all. Nothing to see around the hotel.
Very friendly and attentive staff who were happy to speak English. The hotel is located in a great area with river and city views and close access to the Metro and Disneyland trains The hotel is very busy with package tours and the facilities struggle to cater for the large numbers especially the breakfast catering and internet access
access to parking is not easy. we had to walk long way. without navigation system, it is not easy to reach hotel entrance by car.
Room had a view of the Eiffel tower which I was not expecting. Clean rooms and comfortable bed. Breakfast at the hotel was good. Had dinner one night at the hotel, it was terrible. Eat dinner somewhere else. The AC didn't really work but the weather was mild so it wasn't an issue.
hotel location bad air conditioning system. no good staff provided at the toilet.
Good price, good location (near métro), excellent views of seine & paris, very large room for price, comfortable Some of the staff could have been more polite
the location no
the staff were very friendly and helpful no swimming pool
The hotel was very convenient and the staff were very helpful getting taxis, booking restuarnats for us. very good overall
Good location, good view of Paris from rooms, overall cleanliness
There was a bed, bathroom, small fridge and a tv. So if this is the bare minumum you are looking for, it is offered. However if you are looking for an experience, I would not reccomend. Cleaning staff regularly ignored the "do not disturb" sign and came in whenever they pleased. This was unacceptable. The "free breakfast" advertised was charged to my room at an exorbitant price ($50 for two meals) for the stale bread, cheese and ham that was offered. It is also a 40 minute walk from the Arc where I was led to believe it was close by to all the sites. Would not reccomend.
Great room in a nicely refurbished hotel. Breakfast really good. Tv needs more English language channels and a remote that works!
The room and the location, as well as the staff. The doors are closed around 1.00, no staff on reception, the hotel had to be called from the outside for the door to be opened.
It was quiet at night - no sound of cars. Good bed and linen. Beautiful internal garden. Close to the forest (park) and metro station. It seemed to me that there was a little bit of dust on the room walls covered with linen. And at night you always hear very clearly guests marching up and down the stairs.
Internet connection (WIFI) at 10 euro/ hour is very expensive.
design of the room ,cleanliness of the room, silence in the hotel parking possibilities
Location Under construction. Service somewhat cold.
Excellent friendly, welcome from staff. Always available for help and assistance.
The hotel was in the middle of the town and close to my business oppertunity My room was very small as the bed. The room was also close the entrance, meetingroom and street and was therefore noisy.
Designul camerei si al baii, localizarea hotelului sint excelente. Wi fi that has to be paid extra
The cleanliness , friendly and helpfull staff and also the ease od access to transport fascilities The television in the room only had french programmes , and nothing in english
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
the location the internet not free like other 4-star hotels in paris
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
the comfortable bed No
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
Location perfect for work at La Défense
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
The service was amazing! Nothing, it was all great
The staff kindness and professionalism. The room quality. Nothing.
room, bad, location, car parking distance from metro
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
No problem to communicate in English. Friendly staff.
Close to the metro station, newspaper available, good welcome on the desk.
nice staff, good breakfast, nice location there was no hairdryer
Very good location. AC in rooms Rooms are very small
good basic amenities, very helpful and friendly staff
Hotel is ok Some lamps not working, tubing hanging from the ceiling, hotel being reworked.
Good location, easy & convenient. This hotel is very very basic. Reasonably clean & tidy, but could use a bit of work.
Room Ok Good breakfast I would like bottles of drinking water in room (Vittel or similar)
Location and parking on site Nothing in special
Proximity to Paris, Longchamps and Suresnes centre. Sink in bathroom was cracked
Location was ideal for me and the room was as described on the website.
Location to Longchamp and Metro Noise ,Noise and more yes Noise .Booking a room here please,please ask for a room at the back of the building as lots of road traffic noise from the main road at the from of the building... Also they will change the room type to what they reqiure rather thank your needs so ,dont bank on the room type you have booked....
Very friendly staff and could speak English
We stayed only 1 night. We like breakfast :-)
Clean and well maintained. Problem with the shower! Problem with the shower
twin room with a connecting door good when no neighbour, which was not the case!
Breakfast, clean rooms, comfortable. Location: had to take a train and two subways to get to city center. Parking: parked a car for 3 days ad only found out during check out that there is charge for parking (no information was provided on the website or during check in, when we asked where to park).
Nice room, very friendly and helpful staff. Will definitely return!
A nice evening meal at a reasonable cost Price of beer in the restaurant was rather expensive
easy to live even with a 21 month baby The service maid is knocking at the door at 9 am, we were sleeping, they should check before if the people are at the breakfast or not. The shuttle system is very poor, why don't you stop at CDG 2B ? long run on foot through CDG
Shuttle bus driver was very helpful. Attractive lobby. Business type hotels are sometimes not particularly friendly to the ordinary traveller. This was the case at this hotel. Internet access cost 5 Euros for 15 minutes ( in the lobby) Many hotels I find give this as a free service now. Room was clean but not exceptional.
Nothing special It is located not at the terminal but in 15-20 minnutes away by shuttle bus. It is not clearly mentioned that actually there are 3 different Novotels there and you need to carefully check which one is the right one.
Clean no-smoking room,comfortable bed Having to pay for the shuttle to fair ground maison&object
Location provided goos access to CDG airport, hotel was clean, modern and with good services; front desk staff were pleasant and efficient
the room was very good. (soffa and bed) it is the kind of room that can be used as an office out of office for a couple of days The internet connection (wirless by orange) did not work on my mobile device.
Friendly, helpful staff, comfortable room, convenient to airport. Loved being able to walk to the little village for dinner.
The hotel was extremely comfortable, we especially appreciated the 'Wellbeing Centre' - gym, pool, sauna, steam room, etc. It was a great way to end a four week Eropean tour and prepare for 24 hours travel to Australia. As we were checking in, the desk clerk efficiently offered information about our departing flight the following morning (ours was an overnight stay in preparation for an international flight). She confirmed the terminal for us and that the flight was on time. While the airport shuttle bus isn't specifically the hotel's responsibility, the route it takes is rediculous if one seeks terminal one. We spent over 50 minutes on the bus and even began picking up new passengers and returned to a stop immediately beside the hotel before getting to terminal one. The desk staff should be encouraged to advise guests heading for terminal one that the route is impractical and that they should either use a differnt shuttle bus (if an alternative exists), or take a cab. The actual distance from the hotel was under ten minutes, but we took over 50 minutes on the bus - and were late for our flight as a result.
Very difficult to find, absolutely no signs to guide coming from the rer station. Asked the hotel why, and they said it cost money to put up signs !!! Never staff present in the reception.Too expensive a room for the quality offered. The restaurant too busy and noisy.
the hotel was comfortable,located near CDG airport (RER station and bus line within 2minutes walk from the hotel. hotel OK;surrounding area rather dull (commercial buildings abound)
The room was well appointed and comfortable. Just a few minutes drive from Parc de Exposisitions where we were working. Good restaurant.
I didn't like anything. The Hotel was advertised for a fair price as a 4 star on kayak.com and it was just a sham for a bait and switch. Bait and switch to a I star hostel like room in the next door premiere classe hotel. Very bad reception and racist rude staff. Had to beg for a room with English channels and I think they deliberately turned off the English channels to make the English speaking me uncomfortable. You can't even be trusted with an iron without leaving an ID and even though I am checking out the receptionist could not even let me test or touch the wall electric charger adaptor to see if it fit until I paid. Very rude. The over night receptionists told me he was working overnight and was too tired to address my concerns and shooed me off to my room. I didn't like anything. The Hotel was advertised for a fair price as a 4 star on kayak.com and it was just a sham for a bait and switch. Bait and switch to a I star hostel like room in the next door premiere classe hotel. Very bad reception and racist rude staff. Had to beg for a room with English channels and I think they deliberately turned off the English channels to make the English speaking me uncomfortable. You can't even be trusted with an iron without leaving an ID and even though I am checking out the receptionist could not even let me test or touch the wall electric charger adaptor to see if it fit until I paid. Very rude. The over night receptionists told me he was working overnight and was too tired to address my concerns and shooed me off to my room.
Meal Being charged twice for my breakfast. I am still waiting for a refund. I think booking.com should only take bookings for room and not offer breakfast.
Cheap price, very quiet, and staff is great in English. Very hard to locate fromairport...no explanation about taking the RER in order to find hotel. Also, it appeared that way more money went into the lobby rather than the rooms. I would recommend fellow travelers to expect to travel for quite a distance to Gare de Nord in order to eat something other than the over priced hotel restaurant. The free Wi-Fi was not working.
Accesible, close to RER station, clean and with excellent conditions regarding bathroom.
It was very close to the airport, and much less expensive than hotels at the airport. Clean and tidy, good choice of breakfast. It was a little hard to find, it is on what appears to be a newer part of Avenue des nationale that wasn't on our map. Free wifi that was mentioned as a selling point was not available in rooms, only in lobby.
Easy access and close to the airport Could be a little bit cleaner
The location was just awesome. It was so close to the RER station that can take me right away to the CDG airport. It was relatively cheap too. The restaurant was a great one as well; the food was delicious.
Very effecient and functional.Proximity to the RER ( Metro) price of beer - we were there on a rugby trip
It was clean and bed was comfortable. The shuttle service was convenient.
It would have been a great help to know that there was a shuttle service being offered for such a reasonable rate to and from the airport instead of taking the metro and carrying our luggage.
Staff very friendly. Free wifi. Clean Location not the best but 2 restaurants close by. The shuttle service was terrible when departing from the train station at CDG. Waiting 45 mins both days. When returning to the airport early morning, it was on-time. Suppose to be a 20 min service during the day.
Check-in / billing was efficient and breakfast was reasonably and fairly priced The room was cramped - barely able to pass the beds. There was no spare socket by the desk - you could either have the TV on or use a laptop - not both. The "free" WiFi was unusable - either couldn't connect or kept losing signal. The beds were very poor. With no phone in the room Reception did not pass on any messages. The room rate (up to 80 Euros) was high for the overall standard of accommodation compared with better equipped hotels nearby.
Price and closeness to CDG. The room was very small, but compact and would have slept 3. We were able to communicate with some staff in English. Surprisingly quiet given the location. Excellent transportation to the airport. The directions to the hotel were very poor. We went to the Roissy en France location first in error. No phone in the room.
Location close to airport and exhibition centre. Very Basic hotel, you get what you pay for ! Rooms are what I would describe as one nighters and also it seems the smoking ban does not apply in the rooms/
Room was clean,comfortable, and warm even though the weather was very cold. The shuttle was very efficient. No.
location mext to charles de gaulle for flying in one day and out the next none based on expectations
The internet connection that was every now and then available Poor room quality, dirty, noisy, I will never ever go to a Premiere Classe hotel again
noise, no telephone in room,dirty and smelly carpet in the corridor