Grand Hotel Imperial

The hotel offers a historic building with a charming atmosphere, beautiful grounds, and a unique experience.

The spa facilities are great, with a hot tub, indoor pool, steam room, and a spa and wellness center. However, some guests mentioned that the sauna needs attention.

The hotel provides daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas. Additionally, the hotel offers a ski school, bicycle rental, and an indoor pool.

The staff is very friendly and helpful, and the hotel has a 24-hour front desk, concierge service, and wake-up service. However, some guests mentioned that the staff can be unflexible about small things.

The hotel is a great stay in a historic building, with a good breakfast selection. However, it's important to note that the outdoor swimming pool may not be open prior to 'the season'.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests found the half-board option to be a good choice, as it provided a good selection of food and was worth the price.

Several guests noted the lack of air conditioning in their rooms, so if you prefer cooler temperatures, it's advisable to confirm the availability of air conditioning before booking.

The hotel is a short drive away from gorgeous lakes with clear water and beautiful scenery, making it a great opportunity for a day trip.

Guests facing east and north reported discomfort due to a strong spotlight at night from a nearby psychiatric hospital. If this is a concern, consider requesting a room away from this area.

Some guests mentioned that the rooms were on the smaller side, so if space is a priority, consider requesting a more spacious room.

Several guests mentioned that the hotel rooms and facilities appeared outdated and in need of renovation. It might be helpful to inquire about any ongoing or planned renovations before booking.

Some guests felt that the wellness area was in need of an upgrade. If this amenity is important to you, it's advisable to check for any recent improvements or renovations.

Some guests reported issues with room amenities such as broken shower heads and non-functional TVs. It's advisable to check the functionality of room amenities upon arrival.

Guests visiting in the off-season were disappointed to find the outdoor pool closed. If pool access is important to you, it's recommended to confirm its availability, especially during the off-peak months.