Services and conveniences
Things to do
Basics
Dining
General
Outdoor
Media and entertainment
Bathroom
Pool and spa
Accessibility and suitability
Laundry
Parking and transportation
Bedroom
Family friendly
Fitness
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the resort?
Guests have praised the beautiful beach, amazing pools, and live music in the evenings. The resort also offers beautifully designed and maintained waterfalls and grounds.
What are the common concerns about the rooms?
Some guests have mentioned issues with cleanliness, such as finding a brown pill in the room and experiencing difficulties with housekeeping. Others have expressed disappointment with the size and location of their rooms.
What practical information should I know about the resort's amenities?
The resort offers a variety of amenities, including a fitness center, outdoor pools, and a hot tub. However, some guests have noted that the gym was small for the size of the resort.
Is the food quality at the resort satisfactory?
Guests have generally enjoyed the food at the resort, but some have expressed concerns about the pricing and the lack of a kitchenette in the rooms.
When is the best time to visit the resort?
The low season is in November, while the high season is in March. Visitors should consider these times for a potentially less crowded experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean or lush greenery comes highly recommended.
Consider Bringing Earplugs
Some guests reported noise disturbances from adjacent rooms and common areas. Packing earplugs might help ensure a peaceful night's sleep.
Check Room Amenities Carefully
Some guests were disappointed by the lack of certain amenities, such as a microwave and stable tables. It's advisable to review the room amenities carefully before booking.
Be Mindful of Room Size and Location
Several guests expressed dissatisfaction with the size and location of their rooms. Consider inquiring about room size and location preferences during the booking process.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Wailua Falls, Kauai Museum, and Kalapaki Beach. Take advantage of the proximity to these attractions for a well-rounded experience.
Clarify Service Charges
Some guests were surprised by additional service charges and gratuity. It's recommended to clarify all service charges and gratuity policies with the staff to avoid any unexpected expenses.
Consider Renting a Car
While the hotel offers nice amenities and a great beach, guests without a car might find it challenging to explore the area. Renting a car could enhance the overall experience.
Request Housekeeping Preferences
As some rooms are part of Airbnb, guests noted limitations on housekeeping services. If you have specific housekeeping preferences, it's advisable to inquire about this before your stay.
Double-Check Room Rates and Promised Amenities
A few guests mentioned discrepancies between advertised prices and actual costs, as well as unmet promised amenities. Double-checking these details before booking is recommended.
Pack Light and Comfortable Clothing
Given the proximity to beaches and outdoor activities, packing light, comfortable clothing, and beach essentials will enhance your experience at the hotel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | $324 |
Average price (weekend night) | $313 |
Value for money | 7.2 |
|---|---|
Distance to city center | 2.9 mi |
Nearest Airport | Lihue |
Distance to airport | 2.2 mi |