The staff were amazing. They were so helpful. They completely went above and beyond in translating for me with a third party and were very attentive to our needs.
4 stars
Hôtel Mercure Lille Centre Vieux-Lille
Photos of Hôtel Mercure Lille Centre Vieux-Lille
Overview
The Mercure Lille Centre Vieux-Lille immerses you into the heart of the capital of Flanders with its decor featuring references to heritage and its regional produce served at breakfast. With a private paying car park equipped with electric vehicle charging stations, our hotel with pleasant terrace in Lille aims to be as welcoming as the city itself. Get the most out of your stay in Lille.
Amenities at Hôtel Mercure Lille Centre Vieux-Lille
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
General
- Window
- Quiet street view
- Family rooms
- Seating area
- Slippers
- Inner courtyard view
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Shower chair
- Accessible by elevator
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- Conference rooms
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Things to do
- Bicycle rental
- Board games/puzzles
- Darts
- Table tennis
Parking and transportation
- Parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Laundry
- Laundry service
Reviews of Hôtel Mercure Lille Centre Vieux-Lille
7.8
Good
1476 verified ratings
Wonderful
414
Very good
384
Good
328
Okay
150
Fair
100
Mediocre
60
Poor
40
Summary of reviews
Guests say
Guests appreciated the great location of the hotel and the quality of the breakfast offered. The staff was noted for being friendly and helpful. However, several reviews mentioned issues with cleanliness and the size of the rooms, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.8 out of 10
7 reviews
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located in the heart of Vieux Lille, close to main attractions, making it perfect for tourism and providing easy access to shops and restaurants.
What amenities are available for families with children?
The hotel offers babysitting or child care services and cribs are available, making it convenient for families with children.
What practical services are provided by the hotel?
The hotel offers wake-up service, room service, and a 24-hour front desk, ensuring convenience and assistance round the clock.
What are the common concerns about the hotel's rooms?
Some guests have mentioned small room sizes and issues with noise, but the hotel's location and cleanliness have been appreciated.
What are the dining options available at the hotel?
The hotel offers a great breakfast, a bar/lounge, and the option for food to be delivered to guest accommodation, providing a variety of dining experiences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Bathtub
Some guests mentioned that they would have preferred a room with a bathtub instead of just a shower, so if you prefer a bathtub, it's worth requesting this when booking.
Consider Noise Levels
Some guests noted that rooms facing the street or hotel venue room may experience noise disturbances, so if you're sensitive to noise, consider requesting a quieter room location.
Check Water Availability
A few guests experienced issues with running water upon arrival, so it may be helpful to check the water supply upon checking in to avoid inconvenience.
Be Mindful of Room Size
Several guests found the room size to be smaller than expected, so if you prefer more spacious accommodations, consider this when booking.
Verify Air Conditioning Functionality
Some guests encountered issues with the air conditioning, so it may be beneficial to ensure the air conditioning is in working order, especially during warmer months.
Explore Nearby Parking Options
If you're traveling by car, consider exploring alternative parking options nearby, as some guests found the hotel's parking limited, especially for larger vehicles.
Request Room Renovation
A few guests mentioned that the rooms could use renovation, particularly the bathrooms, so if this is a concern, it may be worth requesting a recently renovated room.
Check for Recyclable Amenities
Some guests were surprised by the use of non-recyclable paper cups in the rooms, so if sustainability is important to you, consider inquiring about the hotel's approach to eco-friendly amenities.
Inquire About Breakfast Inclusions
While breakfast was praised by many guests, it's advisable to confirm whether it's included in your booking to avoid any unexpected additional costs.
Consider Room Allocation for Families
If traveling with children, it may be beneficial to inquire about family-friendly room options to ensure a comfortable stay for all guests.
Location
27 Rue des Tours, 59000 Lille, Nord
What's nearby
- Hospice Comtesse256 yd
- Lille Cathedral356 yd
- Opéra de Lille0.3 mi
- Chambre de commerce de Lille0.3 mi
- Musee Matisse0.3 mi
- Place du Général-de-Gaulle0.4 mi
- Lille Flandres0.4 mi
- Lille-Flandres Station0.4 mi
- Maison Natale de Charles de Gaulle0.5 mi
- Casino Barriere Lille0.6 mi
- Quai du Wault0.6 mi
- Place de la République0.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hôtel Mercure Lille Centre Vieux-Lille
Low season | November |
|---|---|
High season | April |
Average price (weekend night) | $166 |
When to book a room at Hôtel Mercure Lille Centre Vieux-Lille
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hôtel Mercure Lille Centre Vieux-Lille
FAQs when booking at Hôtel Mercure Lille Centre Vieux-Lille
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Value for money | 7.3 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Lille Lesquin |
Distance to airport | 5.4 mi |
Everything you need to know for your stay in Lille
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