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Large rooms and friendly staff. Check out time too early.
This is my 5th time at this hotel so I love it
GThe massage at the spa , very good value for money I wish Greens restuarant was open Sunday/Monday nights as walking across to the Coaching Inn in the cold and rain takes the edge off the experience.
Lovely room with plenty of space. Full bathroom with a good shower.
The staff,the food,the luxurious rooms, the pool, sauna, steam room. Oh I could go on.The whole experience was fantastic from start to finish and I would recommend it to everyone. Check out time was quite sharp,at eleven. Midday would have been nice but I dont see this as a point of complaint as the rooms are of such high standard.You just know that housekeeping staff are just working their magic to make the next guests stay as special and lovely as yours was!
The hotel was very near to where I was going to work and it was a reasonable place to stay for a short time. I would not want to stay there for say a week as there is not much to offer at the hotel. There are few facilities for such a big place.
Brief stay, one night. At Breakfast, well looked after! No comment
location, staff, food and most of all the collection of books in the tall bookcases. My daughter and I thoroughly enjoyed browsing these
Staff very friendly & helpful
Mostly the comfortable athmospher. The ability of staff and management to work as a team was very commendably. Nothing
it was quiet cigarette butts on the main entrance stairs despite the hotel providing ash trays and bins. The hotel organises discos at the weekend and the young people do not care where they stub out their fags!
The attentive staff; the cleandecor and furnishings; the generally relaxed atmosphere. The hotel's menu is a bit old fashioned...but to be fair is in keeping with the hotel and its locality.
I mistakenly booked a single room instead of double, but the staff quickly changed this for us withoutany fuss. Staff were extrenely friendly and helpful throughout our stay.
I liked the sitting rooms downstairs. They were very comfortable and charming. I enjoyed the food at the Bar and the Breakfast in the restaurant. In the room itself, I liked the spacious desk/dresser, necessary when pulling out one's possessions out of a suitcase. There was no remote control for the TV in the room. I did call down to the reception desk, but the woman could not understand my American accent, I think.
Receptionist was so pleasant and professional.... Breakfast was lovely, especially local yoghurt! A little noise from people walking past the room.
The staff were very helpful and friendly and the room was comfortable. The bar and food were great. There was just one difficulty - detailed below. The music from the discotheque was extremely loud and kept us awake for several hours. This was the only problem as everything else was great.
The entire hotel was fantastic. Never stayed in a place where the staff are so friendly and helpful. The hotel was extremely clean and the beds are very comfortable. A lovely place to stay. Although the bar underneath the rooms did not cause us any bother, we were not disturbed by noise, it could possibly be an issue if placed in a different room.
the people were nice, the food was good and it was in a good location.
The location and the food were very good. The music was very loud. There was also a lot of noise from other hotel guests and staff.
The staff were lovely and the bed was very comfortable. The food is great and reasonable prices. We stayed for 2 nights and found as a couple that Sat night was not relaxing - the place was full of hen nights who partied until 5 in the morning! We wish we had been warned how noisy Sat night would be! However, Sun night was lovely and quiet - very relaxing.
Friendly staff and nice atmosphere
The food and the staff. Didnt like the fact that i didnt get 2 sleep coz i wasnt informed of a night club being in the hotel. Was a bit 2 expensive for the standard of the hotel.
wifi weak. loud music on weekends. no view. not worth the amout paid.
Th comfortabl accomodations and the food at the Skipper's Th disco next door at night.
The staff members that I interacted with were beyond nice, remembering me and following up on earlier questions I had. Great room, super comfortable bed, location was perfect as it was right on the bus line to take you around the major sites of the coast. Also, as a personal preference, as they don't have/need air conditioners I wasn't expecting anything. But they have floor fans which I love since I use them myself to sleep so that was amazing (although this might just be a summer thing). Great experience! The walls were thin so you could hear a lot going on but honestly it's a quiet hotel with families and couples so it was never an issue when trying to sleep.
very very nice
Great location looking out to the ocean. Cetrainly value for money and the staff were excellent. Highly recommended.
Very comfortable,clean, well seviced room. Good food available at decent prices. Very friendly staff. Excellent breakfast. Ideal location for exploring the Giant's causeway coastal area.
location good, room comfortable
Restaurant was superior... we were delighted with dinner and with breakfast.
Location close to the centre of town n/a
Well furnished clean hotel eith excellent resturants None
Pleasant atmosphere, very quiet, lovely dining room and food and very helpful and friendly staff.
This is one of the nicest hotels in which we have stayed. The room (#5)is beautiful, although not for the view; the food is delicious and plentiful with a lovely dining room; the ground floor bar is welcoming; the staff are pleasant and helpful. Water pressure in the shower is low and somewhere to hang used towels would be useful. A little way out of the town centre.
A lovely hotel in a spectactular location - very modern and bright.
the meals wer eof a high standard the pictures in hallway...dark & spooky!!!!
Staff friendly and very helpful. Room excellent throughout the stay. Breakfast excellent. Nothing to report.
The Peace And Quietness In The Room Itself And Its Location Room Door Handle Came Off In Hand. Fixt To Wall Showers Useless. Very Overpriced. Some Staff Unhelpfull, Certain Staff Overexaggerate Truth With General Conversation. Breakfast Staff Have Little To Know Manners Reaching Accross Guests While Eating.
Comfortable and a good breakfast
We have stayed here on a number of occasions for short breaks and have always had friendly service good food and good sized comfortable, clean rooms.
The staff were so friendly and couldnt do enough for us, it made are staff even more enjoyable
I found this hotel very comfortable. I had to leave early, before the scheduled breakfast time, but the staff accommodated me and so I was able to leave, suitably nourished to embark on my long journey home! not applicable
Staff were excellent and offered fantastic customer service, especially the reception staff on check in. It wasn't stated anywhere in the literature in the room or around the hotel at what time breakfast was available and at what time it was no longer being served!
restaurant was good
Staff helpful - facilities good N/A
All good Breakfast could be extended to 11am and not 10am
Handy for visiting family and friends in the area. Friendly & helpful staff. Food in Table Table tasty and good value for money. Would have liked a play area or something to entertain 8 year old outside of room although freeview was a plus
The helpfulness of the reception staff.
Clean, comfortable, reasonably spacious and modern rooms, No frills, but very good value for money, especially when booked in advance on a non-refundable.rate. Adjacent restaurant serves adequate food. Out of the city centre, so a car is desirable.
Excellent service and good facilities None
friendly staff, convenience no room service and there was a bit of noise of the ground floor
An absolutely outstanding Guest House Hotel. Tom and Ernestine were excellent hosts; warm, friendly, considerate, helpful. Accommodation was exceptional in its provision of every conceivable comfort. The breakfasts were amazing ! Fresh fruit, beautifully prepared, wide variety of cereals and dried fruit, sumptuous cooked breakfast - full Irish. Tremendous personal attention and service.
No praise would be high enough for Strand House. Ernestine & Kate two special ladies. Rooms, food and hospitality were 5 star. It would be impossible to find better anywhere. Thank you for a wonderful stay.
Very welcoming, excellent facilities (dvd player and small dvd collection), lots of home made food, advice on where to get dinner and go for walks and very quiet.
Breakfast was excellent
my friend stayed here and could not hae been treated any better,, throughly enjoyd the short time in strand house
Welcome cuppa and homemade scones on arrival. Spacious room with adjustable heating and great facilities. Sofa and footstool......excellent. Lounges to relax, library and daily papers provided. None
Welcoming - home from Home - very friendly - helpful - relaxing - would go again - N/A
Everything at Strand House was excellent. It is furnished to a very high level, with comfortable beds. My wife really enjoyed the whirlpool bath. A lot of thought and care went into the breakfast - the freshly squeezed orange juice and fruit salad, and the best bacon I can remember.
Warm, friendly, excellent service, wonderful room, spotlessly clean, great location. no
We would like to say many thanks for the kind hospitality received. The food, the rooms and the attention was wonderfull so we had a fantastic weekend at Northern Ireland. If one day we come back for sure that we will stay at the strand house so we recommend that hotel 100%. No.
Staff very friendly and helpfull. Shower not working and was staying in room next to laundry room...very noisey..
Bathroom door did not lock. Workmanship in bathroom not good. Cooked breakfast would be much better served fresh.
Very friendly very clean food good None
A very relaxing day away from work with delicious food and excellent staff in a very peaceful atmosphere I had stayed before and what I got was what I expected. Hotel may be a little 'dated' but it is very comfortable
Staff excellent, nothing too much trouble for them, food was terrific would return again without hesitation. Just needs a bit of refurbishment round the pool but otherwise nothing to complain about.
The staff were very friendly, couldn't fault them at all. Bathroom was not very clean and the shower was a real pain to get working in the morning. I was attending an early morning interview and was under pressure so didn't really need the hassle. I know it was only £40 but I stayed the in a hotel in Sligo the night before for 35 euro which included a full breakfast and was way superior to the Bushtown.
Food excellent Needs refurbishment. A bit tired looking decor and carpets. It was quite cold weather when we stayed, but the lounge area and bedroom weren't heated and the dining area was too hot!!
Food was good and well-priced. Room was spacious. Unable to get more than lukewarm water for a shower in the morning.
It was very relaxing, the food was first class and the staff very nice
it was very convenient for my purpose
Clean and central to our needs,food excellent.
this was the second time we stayed at the Brown Trout. The staff are great and the food is excellent. If you dont mind a bit of driving it is a good base visiting around the North coast. Also the fact we can take our pet dog there. Seems to have become a bit pricier than average for food and drink, but the food is good and breakfast excellent again.
Could benefit from a revamp of furniture in residents lounge. also armchair in bedroom.
freindliness of staff and relaxed atmosphere no
the quiet relaxed atmosphere away from all the hustle and bustle. Privacy
relaxing atmosphere,good food and friendly staff
Quiet, and in a very pleasant location. Staff very helpful in that we had a dog with us. On approach to the hotel from the south there are no signs pointing to hotel whereas entering from the north there are road signs.
We enjoyed the cosiness and sheer size of the room and bathroom area. With two dogs in tow, the space made the whole experience much more pleasant. The courtyard layout was very pleasant and while most other rooms were occupied, we were able to maintain our privacy. There was some intermittent noise from the main road to the rear of the accommodation but this did not unduly upset us.
we liked the relaxed style of the hotel and the friendliness of the staff. also the easy car parking and the compact lay out. lighting in the bedroom was poor and the design of the wash baisin poor.
Excellent food and friendly staff. Room bedding superb but overall room cleanliness left some thing to be desired. Cobwebs (some occupied). Greasy shower floor. 2 light bulbs not functioning and the detritus from previous occupants left behind bed side tables.(found because I dropped something which rolled behind a table).