Guest reviews
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All Reviews
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Families
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Solo
Overall Rating
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9.5 "Terrific location."9.9 "
Near to public transport , according to 99%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Good access to the airport , said 100%." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." 8.9 "Housekeeping was great , according to 89%." -
8.7 "Generally very clean."8.8 "88% said
rooms were clean ." 9.0 "90% thoughtit was clean ." 7.3 "73% thought thedining area was clean ." -
8.5 "Vibe was good."9.2 "92% thought, the
hotel was modern ." 8.9 "89% said it was astylish hotel ." 8.4 "84%enjoyed the friendly atmosphere ." -
8.3 "Breakfast is good."9.3 "93% were
happy with the price of the breakfast ." -
6.9 "Internet is average."6.8 "68% thought the
wifi quality was ok ." -
6.5 "Average amenities."6.5 "65% thought the
building was acceptable ." -
4.5 "Rooms are not good."1.3 "87% said
rooms were small ." 2.8 "72%complained about the bathroom ." 1.0 "90%criticized the small bathroom ." 4.6 "54% foundproblems with the furniture ." 3.4 "66% thought they werepoorly maintained ." 2.0 "Air conditioning was criticized by 80%." 3.8 "62% weredisappointed with the minibar ." 3.2 "68% thought thetv was sub-standard ." 2.7 "73% wereunsatisfied with the kitchenette ." -
3.3 "Not very comfortable."1.3 "87% said
rooms were small ." 3.8 "62% thought it wastoo noisy ." 1.0 "90%criticized the small bathroom ." 2.0 "Air conditioning was criticized by 80%."
Overall Rating
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9.4 "Terrific location."9.9 "
Near to public transport , according to 99%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.8 "88%liked the proximity to shopping ." -
9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." 8.8 "Housekeeping was great , according to 88%." -
9.0 "Perfectly clean."8.9 "89% said
rooms were clean ." 9.1 "91% thoughtit was clean ." -
8.8 "Vibe was good."9.2 "92% thought, the
hotel was modern ." 9.1 "91% said it was astylish hotel ." 8.4 "84%enjoyed the friendly atmosphere ." -
8.4 "Breakfast is good."
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6.9 "Average amenities."6.9 "69% thought the
building was acceptable ." -
4.4 "Rooms are not good."1.5 "85% said
rooms were small ." 2.8 "72%complained about the bathroom ." 1.0 "90%criticized the small bathroom ." 4.6 "54% foundproblems with the furniture ." 3.2 "68% thought they werepoorly maintained ." 2.1 "Air conditioning was criticized by 79%." 4.0 "60% weredisappointed with the minibar ." -
3.2 "Quite uncomfortable."1.5 "85% said
rooms were small ." 3.8 "62% thought it wastoo noisy ." 1.0 "90%criticized the small bathroom ." 2.1 "Air conditioning was criticized by 79%."
Overall Rating
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9.6 "Terrific location."10.0 "
Near to public transport , according to 100%." -
9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
8.3 "Vibe was good."8.8 "88% said it was a
stylish hotel ." 9.0 "90% thought, thehotel was modern ." 8.1 "81%enjoyed the friendly atmosphere ." -
8.2 "Breakfast is good."
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7.0 "Internet works."
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6.8 "Average amenities."6.8 "68% thought the
building was acceptable ." -
4.4 "Rooms are not good."1.3 "87% said
rooms were small ." 2.6 "74%complained about the bathroom ." 4.6 "54% foundproblems with the furniture ." 1.0 "90%criticized the small bathroom ." 3.2 "68% thought they werepoorly maintained ." -
3.2 "Quite uncomfortable."1.3 "87% said
rooms were small ." 3.9 "61% thought it wastoo noisy ." 1.0 "90%criticized the small bathroom ."
Overall Rating
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9.6 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.1 "91%liked the proximity to shopping ." -
9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
8.7 "Breakfast is good."
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8.7 "Vibe was good."9.3 "93% thought, the
hotel was modern ." 8.5 "85%enjoyed the friendly atmosphere ." 9.0 "90% said it was astylish hotel ." -
8.6 "Generally very clean."8.7 "87% said
rooms were clean ." 9.0 "90% thoughtit was clean ." -
6.9 "Internet is average."6.7 "67% thought the
wifi quality was ok ." -
6.8 "Average amenities."6.7 "67% thought the
building was acceptable ." -
4.8 "Rooms are not good."1.3 "87% said
rooms were small ." 3.1 "69%complained about the bathroom ." 4.6 "54% foundproblems with the furniture ." 1.1 "89%criticized the small bathroom ." 3.8 "62% thought they werepoorly maintained ." -
3.1 "Quite uncomfortable."1.3 "87% said
rooms were small ." 3.6 "64% thought it wastoo noisy ." 1.1 "89%criticized the small bathroom ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.7review from
Very nice designhotel in the centre of Lisbon, prices are ok, breakfast with famous pasteis de Belem !
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7.3review from
Very modern and hip design, wi-fi in the rooms and a good breakfast. Great central location that wasn't small. The rooms are small (I stayed in a double and felt like I would have been cramped with a second person).
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5.7review from
Excellent location, nicely styled; great value for the money. Booked a 'superior' room and received a free upgrade to 'Family'. Rooms were small (even the largest); beds uncomfortable. Visited in winter,and the heating did not work for the first night - it was the next day before they fixed it. But, the most annoying part: the wireless internet connection did not work at all. Everytime this was mentioned to the staff, they were very dismissive, and almost rude. They offered the use of the one iMac at the check-in desk, which was not at all practical. It seemed like they knew the internet was not working, and lied about it, while expressing 0 interest in having it fixed. A major negative for an otherwise great stay.
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8.0review from
It was so charming and beautiful and modern in design. I loved it and plan on returning. It was in a great location near everything. My room was very small but that is what I booked. Plus if your on vacation you shouldnt be in your room except to sleep, so it was ok.
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7.0review from
Excellent location. Very clean hotel. Excellent value for money. Lovely breakfast. Perfect for weekend break. No kettle in room. Room sometimes cold. Can hear some noise from corridors.
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5.6review from
Central location, nice design, friendly stuff, - From 9 days, we had 5 days no internet-connection in the room - ventilation system from the reataurants next door is loud an stinky (when you open the window) - double standard room is small
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6.0review from
The hotel's position was extremely central, but relatively quiet as it was down a side road off one of the main squares. I thought the interior design was fun, and made a refreshing change from the hideous chintz one often gets in this class of hotel. There was a lovely sun terrace on which guests can eat breakfast and all the rooms had Korres toiletries, which is always a bonus! Services were a bit random and didn't work all the time E.G. the lift wasn't working when we arrived, the wi-fi was really weak, the air conditioning was broken and the card machine had to be repaired before we could check out. However it sort of fitted with the 'randomness' of Portugal, was only mildly annoying and didn't spoil the stay.
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6.0review from
position of hotel is wonderful, transportation is very easty from hotel to anywhere and to hotel. rooms are clean and comfortable. Hotel staff is very helpful. air condition was big problem. management of otel wrote a "sorry note" for it but there was no date on his note. So I don't think air condition problem will be solve soon. Potential customer should be carefull about it. If air condition doesn't work you should open room's window but terrible noise comes from environment. it is not easy to sleep.
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5.6review from
Hotel is on a very central location (just a few meters from Restauradores Metro Station), which makes it convenient to move around the different neighbourhoods (Baixa, Libertades, Rossio, Bairro Alto, etc) or connect to train stations and airport. The staff was very friendly and willing to assist you on your needs and queries about the city. Because the hotel just opened 3 weeks before my stay, they were still dealing with getting the city permit to use the a/c in the bedrooms. So, I stayed there for 9 nights w/o a/c although the staff provided an electric vent for my use. It made it easier to stand the hot nights in Lisbon.
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6.8review from
Friendly staff and location (very very citycentre) Airco was not working and sleeping with windows open was no option due to noise outside on the streets. The very friendly hotelstaff moved us to another room.
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6.7review from
Very nice designhotel in the centre of Lisbon, prices are ok, breakfast with famous pasteis de Belem !
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7.3review from
Very modern and hip design, wi-fi in the rooms and a good breakfast. Great central location that wasn't small. The rooms are small (I stayed in a double and felt like I would have been cramped with a second person).
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7.0review from
Excellent location. Very clean hotel. Excellent value for money. Lovely breakfast. Perfect for weekend break. No kettle in room. Room sometimes cold. Can hear some noise from corridors.
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6.8review from
Friendly staff and location (very very citycentre) Airco was not working and sleeping with windows open was no option due to noise outside on the streets. The very friendly hotelstaff moved us to another room.
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5.7review from
Excellent location, nicely styled; great value for the money. Booked a 'superior' room and received a free upgrade to 'Family'. Rooms were small (even the largest); beds uncomfortable. Visited in winter,and the heating did not work for the first night - it was the next day before they fixed it. But, the most annoying part: the wireless internet connection did not work at all. Everytime this was mentioned to the staff, they were very dismissive, and almost rude. They offered the use of the one iMac at the check-in desk, which was not at all practical. It seemed like they knew the internet was not working, and lied about it, while expressing 0 interest in having it fixed. A major negative for an otherwise great stay.
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5.6review from
Central location, nice design, friendly stuff, - From 9 days, we had 5 days no internet-connection in the room - ventilation system from the reataurants next door is loud an stinky (when you open the window) - double standard room is small
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6.0review from
The hotel's position was extremely central, but relatively quiet as it was down a side road off one of the main squares. I thought the interior design was fun, and made a refreshing change from the hideous chintz one often gets in this class of hotel. There was a lovely sun terrace on which guests can eat breakfast and all the rooms had Korres toiletries, which is always a bonus! Services were a bit random and didn't work all the time E.G. the lift wasn't working when we arrived, the wi-fi was really weak, the air conditioning was broken and the card machine had to be repaired before we could check out. However it sort of fitted with the 'randomness' of Portugal, was only mildly annoying and didn't spoil the stay.
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6.0review from
position of hotel is wonderful, transportation is very easty from hotel to anywhere and to hotel. rooms are clean and comfortable. Hotel staff is very helpful. air condition was big problem. management of otel wrote a "sorry note" for it but there was no date on his note. So I don't think air condition problem will be solve soon. Potential customer should be carefull about it. If air condition doesn't work you should open room's window but terrible noise comes from environment. it is not easy to sleep.
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5.6review from
Hotel is on a very central location (just a few meters from Restauradores Metro Station), which makes it convenient to move around the different neighbourhoods (Baixa, Libertades, Rossio, Bairro Alto, etc) or connect to train stations and airport. The staff was very friendly and willing to assist you on your needs and queries about the city. Because the hotel just opened 3 weeks before my stay, they were still dealing with getting the city permit to use the a/c in the bedrooms. So, I stayed there for 9 nights w/o a/c although the staff provided an electric vent for my use. It made it easier to stand the hot nights in Lisbon.
