Pensao Nova Goa

The hotel is centrally located in Lisbon, close to popular tourist attractions, public transport, and a variety of restaurants and cafes.

The staff is known for being very friendly, helpful, and polite, providing excellent customer service to guests.

Some guests have mentioned that the beds and furniture in the rooms are old and uncomfortable, while others have noted the need for improvements in room cleanliness and amenities.

The hotel provides a basic breakfast, which some guests have found to be repetitive and in need of more variety.

While the hotel advertises free public parking nearby, some guests have found that they needed to use a nearby private parking facility, which incurred additional costs.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's central location makes it convenient for accessing public transport, nearby attractions, and a variety of food outlets. It's a great base for exploring the city.

Some guests found the rooms to be small and basic, while others appreciated the cleanliness and comfort. It's advisable to carefully consider room options based on individual preferences.

A few guests noted that the area could be noisy at night due to the nearby tram. Light sleepers may want to consider this when booking and pack earplugs just in case.

While some guests found the hotel to be clean and well-located, others mentioned that the property is showing signs of age. It's worth checking recent reviews to ensure the facilities meet personal expectations.

The complimentary breakfast, while appreciated by many, was described as basic with limited options. Guests looking for a substantial morning meal may want to explore nearby cafes and restaurants.

The hotel offers basic amenities, and some guests found the room facilities to be minimal. Travelers who require specific amenities such as a hairdryer or toiletries may want to pack these items.

Parking in the area can be challenging, and the hotel's parking availability may not meet all guests' needs. It's advisable to research parking options in advance if traveling by car.

While many guests praised the helpful and friendly staff, a few others mentioned experiences with staff members that were less positive. Being open to different interactions with staff may help manage expectations.

Some guests mentioned that the immediate area felt a bit sketchy at night. It's important to be aware of the surroundings, especially when returning to the hotel after dark.