Pensao Residencial Estrela do Mondego
Photos of Pensao Residencial Estrela do Mondego
Amenities at Pensao Residencial Estrela do Mondego
- Free Wi-Fi
- 24hr front desk
- Safe
- Air-conditioned
- Elevator
- Storage available
Basics
- Free Wi-Fi
- Air-conditioned
Accessibility and suitability
- Elevator
General
- Storage available
Health and safety
- Safe
Services and conveniences
- 24hr front desk
Reviews of Pensao Residencial Estrela do Mondego
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Pensao Residencial Estrela do Mondego?
The location and staff are excellent, and it's a cozy hostel in the heart of Lisbon.
What are the cons of staying at Pensao Residencial Estrela do Mondego?
Some guests mentioned that the rooms are very small, old, and not good value for money. There were also complaints about the Wi-Fi occasionally cutting out and the uncomfortable beds.
What can I expect from the cleanliness of the hotel?
The hotel is described as old and tired, with some guests mentioning issues such as mold, dirty bedding, and a musty smell. However, others found the place to be clean and cozy, with fresh towels and soap brought in every day.
What practical information should I know about the hotel's location?
The hotel is in the heart of Lisbon, with a perfect central location, close to the metro, train station, and many popular attractions. However, some guests encountered noise and bed bugs during their stay.
What are the common concerns about the hotel's customer service?
Some guests reported poor reception by the owner, communication difficulties, impatience, and arrogance. Others found the staff to be very nice and accommodating, with a helpful and kind proprietor.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, as the location and city views were highlighted as exceptional by many.
Bring Your Own Hair Dryer
Some guests noted the absence of a hair dryer in the room, so it's advisable to bring your own if needed.
Be Mindful of Room Size
Several guests mentioned that the rooms were small, so it's important to consider this factor when booking, especially for those who prefer more spacious accommodations.
Check for Mold and Bedbugs
A few guests reported encountering mold and bedbugs in their rooms, so it's essential to thoroughly inspect the room upon arrival.
Consider Noise Levels
Some guests experienced noise disturbances, so light sleepers may want to take this into account and consider bringing earplugs.
Verify Room Amenities
Double-check the room amenities, such as the availability of a fridge and functioning air conditioning, as a few guests reported issues with these facilities.
Prepare for Language Barriers
Some guests encountered communication difficulties due to language barriers, so it's helpful to be patient and understanding when interacting with the staff.
Check Wi-Fi Reliability
A few guests experienced intermittent Wi-Fi connectivity, so it's advisable to have a backup plan for internet access if needed.
Be Aware of Building Condition
Some guests mentioned that the building and facilities appeared old and in need of refurbishment, so it's important to set realistic expectations regarding the property's condition.
Confirm Payment Methods
Double-check the payment methods accepted by the hotel, as a few guests reported issues with credit card machines and cash-only requests.
Location
What's nearby
- Praça de D. Pedro IV115 yd
- Santa Justa Lift198 yd
- Lisbon City Hall377 yd
- Chiado387 yd
- Castelo de São Jorge0.4 mi
- Commerce Square0.4 mi
- Sé de Lisboa0.5 mi
- Miradouro da Graça0.5 mi
- Liberty Avenue0.6 mi
- Casa-Museu Dr. Anastacio Goncalves1.4 mi
- University of Lisbon2.8 mi
- Cristo Rei2.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Pensao Residencial Estrela do Mondego
Low season | November |
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High season | October |
Average price (weeknight) | $58 |
Average price (weekend night) | $51 |
When to book a room at Pensao Residencial Estrela do Mondego
KAYAK's top tips for your stay at Pensao Residencial Estrela do Mondego
FAQs when booking at Pensao Residencial Estrela do Mondego
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Value for money | 7.3 |
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Distance to city center | 0.2 mi |
Nearest Airport | Lisbon Humberto Delgado |
Distance to airport | 4.3 mi |