Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Excellent breakfast."
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6.2 "Location is acceptable."5.7 "
Average proximity to the city centre , said 57%." -
6.0 "Average comfort."
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5.6 "Internet is average."5.3 "53% thought the
wifi quality was ok ." -
5.2 "Rooms are ok."5.1 "Only 51% said
rooms were clean enough ." 6.4 "Cleanliness of the bathroom was average , said 64%." -
5.2 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ." 6.4 "Cleanliness of the bathroom was average , said 64%." -
5.0 "Service is ok."5.0 "50% said the
reception staff was ok ." -
3.4 "Bad amenities."3.8 "62% thought the
building wasn't nice ." 3.8 "For 62%, thelobby entrance was sub-standard ." -
1.7 "Horrible vibe."3.8 "For 62%, the
lobby entrance was sub-standard ." 0.6 "94%criticized the unstylish hotel ."
Overall Rating
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6.6 "Location is acceptable."
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6.2 "Average comfort."
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5.0 "Rooms are ok."
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4.9 "Not very clean."4.9 "51% said
rooms were dirty ." -
4.9 "Service is below average."4.8 "52% indicated the
reception staff was not good ." -
3.3 "Bad amenities."3.6 "64% thought the
building wasn't nice ." -
2.0 "Horrible vibe."
Overall Rating
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6.3 "Location is acceptable."
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5.2 "Rooms are ok."5.1 "Only 51% said
rooms were clean enough ." -
5.1 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ." -
4.8 "Service is below average."
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3.6 "Bad amenities."4.0 "60% thought the
building wasn't nice ."
Overall Rating
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6.2 "Average comfort."
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5.5 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
Clean comfortable rooms Overpriced. Contacted hotel three times before our journey requesting an e-mail of confirmation and arrival information and we never got a reply - thankfully cleaners still at suites and we could get access to our rooms.
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6.8review from
It was nice, clean, hot, confortable, quiet. no internet
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5.0review from
The room was very clean and comfortable. For that price, it's a bargain. The fact that there was no staff there to facilitate us. There was even no one there for us to make payment. I do not know whether this is the way how they do things here but we are certainly not used to it. We had to get the key from the safe box and return it the same way.
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7.3review from
The room was ver spacy and well equiped and clean The location was not brilliant due to the distance from the City Centre
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3.7review from
I come to liverpool once a month and need a base to stay. I booked here because my regular hotel was full. I miss the friendliness of having hotel staff around. For the orice there should have been more complimentary packages. I pay that price normally and get a full english included.
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4.3review from
Nothing. We could not get in. Pin code door with no pin code to get in the building. No key for the room we were given. When we got a room it was on the ground floor, the doors opened into a large darkened garden and the door had no lock. It was secured with two insubstanial bolts top and bottom. There was no staff. We were advised over the phone. see above
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7.2review from
Receptionist Maggie from Poland could not have been more helpful. I wish all of the staff at hotels could take some training tips from her! I needed to quickly check my emails and she let me use the computer in her office.
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7.6review from
Room was excellent very comfortable and clean would definatly stay again Not the best area and a bit overpriced for the area
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6.4review from
Loved the wooden floors, gave a very clean vibe about the place. It looked like the hotel had just been completely renovated recently. Good comfortable beds with duvets!! Not blankets! Perhaps a little pricey on the basis that there is no breakfast included in the price
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8.0review from
Very friendly gentleman checked us in - very helpful and provided us with good local knowledge.
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6.8review from
It was nice, clean, hot, confortable, quiet. no internet
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7.3review from
The room was ver spacy and well equiped and clean The location was not brilliant due to the distance from the City Centre
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7.2review from
Receptionist Maggie from Poland could not have been more helpful. I wish all of the staff at hotels could take some training tips from her! I needed to quickly check my emails and she let me use the computer in her office.
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7.6review from
Room was excellent very comfortable and clean would definatly stay again Not the best area and a bit overpriced for the area
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5.7review from
Clean comfortable rooms Overpriced. Contacted hotel three times before our journey requesting an e-mail of confirmation and arrival information and we never got a reply - thankfully cleaners still at suites and we could get access to our rooms.
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5.0review from
The room was very clean and comfortable. For that price, it's a bargain. The fact that there was no staff there to facilitate us. There was even no one there for us to make payment. I do not know whether this is the way how they do things here but we are certainly not used to it. We had to get the key from the safe box and return it the same way.
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3.7review from
I come to liverpool once a month and need a base to stay. I booked here because my regular hotel was full. I miss the friendliness of having hotel staff around. For the orice there should have been more complimentary packages. I pay that price normally and get a full english included.
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4.3review from
Nothing. We could not get in. Pin code door with no pin code to get in the building. No key for the room we were given. When we got a room it was on the ground floor, the doors opened into a large darkened garden and the door had no lock. It was secured with two insubstanial bolts top and bottom. There was no staff. We were advised over the phone. see above
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6.4review from
Loved the wooden floors, gave a very clean vibe about the place. It looked like the hotel had just been completely renovated recently. Good comfortable beds with duvets!! Not blankets! Perhaps a little pricey on the basis that there is no breakfast included in the price