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No Garage attached to hotel, this is seprate and about 1 kilometer down the road. Parking Facilities on arrival are very poor, so difficult to unload cases.
we had a great time!
I only stayed for five days but I found the hotel staff to be very helpful and willing to assist with any and all problems. I did not like the fact that the hotel bar fronted the street and attracted passing by trade also, for some unknown reason the bar staff were not of the same calibre and quality as the hotel staff and the difference in sevice and courtesy was very noticable
First of all, location was very good. About 30-40 m. from the beach. Also i liked my sea view room and meal in the restaurant. Staff was good too except one old bald man at reception. Every day stayed bad smell of water drain in the corridor (close to the lift). Also the wi-fi internet is very expensive (6 eur per day, 25 eur per week), but i knew about it before and it wasnt big problem for me
Clean and perfect location
Excellent hotel. Fantastic position. Lloret was unexpectedly "very Spanish". I loved the narrow lanes behind and to the side of the hotel No
Very friendly en helpfull staff. Hotel was perfect situated on the boulevard en also direct in the town center. Good breakfast buffet. Parking in public car parking was good organised and safe
professional staff, ggod food, good location, comfortable rooms somebody walking in high heels in room above, could here every step
Location Breakfast selection, food was sometimes cold, staff in outdoor restaurant were often slow & unfriendly
Location to the Beach Restaurant closed early in the evening
front office help was excellent and very helpfull
The hotel was very clean and with very comfortable beds. The staff was also very helpfull.
lack ov hot water and evening meal on 1st nite was dreadful so ate out rest ov stay
Very nice new hotel. Honeymoon suite was perfect.
It feels like a real 5 star hotel. Breakfast was good, spa also. Many of the hotel employees didn't speak english, just spanish.
This is a ***** hotel, with a great restaurant, beautiful view, lovely rooms. Staff was very helpful, especially at the Monterrey restaurant, except for the reception staff which is utterly incompetent and speak no actual English at all. The ladies at the reception will copy your credit card, although such action is illegal and unnecessary, already heaving the booking credit information on file. They justified by saying some people are dishonest ?!?!
Price was excellent, got a very good deal. Staff excellent, food also excellent rooms very good, Town it is in was not to our liking but there are some fantastic places just 10 mins up the coast.
This hotel has great ameneties with a pool and spa area. The rooms are very clean and comfortable. This is the best hotel in the area.
nothing much very small uncomfortable room, old, worn out furniture, ugly bathroom
Gardens around the hotel are nice. Swimming pool should be bigger. Bars and restaurants were nice too (design and equipment). I didn't expect in 5***** hotel so bad bathroom (blots & falling paint - I have nice picture of it)! We went to the bar for a cup of coffee and after half hour when I came back to my room I found that my room was wide open. I didin't find anybody there but when I told about that at the reception receptionist didn't do anything to check what happend. My wife ordered duck for the dinner and she got rare meat. Waiter told her that meat is rare because otherwise it would be too hard to eat. Finally I had to teach manager how to use bank cards with chip build in. Receptionist who didn't want to or didn't know how to use it asked me to go to the bank and bring them money in cash. Is it standard service in 5 star hotels? I dont think so!
Really clean hotel. no wifi
very clean . food good. staff very friendly and efficient some building work going on right next door was noisy sometimes
Clean and staff very friendly and helpful the location was amongst amenities..breakfast was full of variety and very good..all round great hotel for 3 * value would definately stay again
--- the kidness of the reception stuff:-(, befor and during the stay.2 days before, called them to cancel a person for the room, but they couldn't find any trace about my call, so I do have to pay the total amount for 2persons!!!
good clean hotel, only there for weekend, so was fine . had a secure garage which was my main reson for booking here.
It was good. Especially very friendly staff, parking available. If you stay longer than 1 week the assortment for breakfast could be more diverse. WiFi could be free of charge on reception. Information about extra cost for safe service should be clearly defined.
staff very friendly and hotel spotlessly clean,hotel nicely placed in centre of Lloret de mar No
we loved every minute of our stay in the hotel..the rooms are very comfortable.
The rooms were excellent and very clean and the food was good Reception staff were only average - seemed to be saying 'take it or leave it'
value for money and relax
The pool and the spa are great, but that's all. We were very disappointed of almost everything!!! The staff's attitude was terrible. The room wasn't clean enough (we found a cockroach in our room!!!). And they tried to earn extra money from parking, refrigerator in the room, safe in the room, use of the spa etc. it's not worth the money!
that it is in a good location restorant closing time. roomes need a littel warming in ambance
nice view form the room, spa center, the hotel is very close to the sea beach deposit for the TV remote control;deposit for the safe/deposit box key at my room
Nothing I can here people make love, have shower, close doors move about next room. It was nightmair.
Location (close to the town center and to the main beach). Room was clean, air conditioning was good and silent). Breakfast was unedible and everyday the same. Some construction site is against the hotel and it's rather noisy (I guess so, 'cause we had room on the another side of the hotel with a pleasant view to a dirty inner yard).
the staff were nice,the food sometimes was good , especially the Breakfest,The view from the 5th floor Balcony was really nice, the general environment , location and quality of the guest was really nice there was no free internet , neither wired nor wireless , they had 3 old sluggish and slow computers in the lobby , it coast 1 Euro to use the net for 10 min.!! ,no fridge in the room ,the bed wasn't that comfortable.
very good food,everything is clean,good and kind personality its not recommended for families because it's too noisy
very nice staff, room was rather simple, but very nice, clean, furniture also simple but new. Overall impression - minimalistic, but convenient and pleasant to use. The best choice if you need just to have a confortable sleep and if you plan to spend all days outside. Also, the best beaches are not in the center of the city, so if you do not plan to go outside in the eve or night, maybe its not the best choice 1) rather poor views from the balcony 2) air conditioning could be a little stronger (not critical) 3) no wi-fi
dinner excellent, well cooked a great selection, something for even the pickiest eaters terrace/balcany was miniscule, not like illustration on booking.com. No mini bar as stated
The staff was very friendly, my room was big but not of a 4star standards. The location was great. The swimming pool was really cold and small. Breakfast was very basic and of poor quality. The hand shower was of poor quality and every evening when I used the shower it always had cold water. Check out was at 10am I was allowed to stay untill 12am free if charge which was good
pets allowed, terrace coffee, small rooms
Everything was ok
not much this is not 4 star hotel not even 2 star
Very clean and good central location, couple of minutes walk from the beach. Nice roof top pool Extremely noisy! Doors constantly slamming and noisy guests, difficult to get a full nights sleep.
The reception, bar area and restaurant had been beautifully refurbished in contemporary style to a very high standard. The pool and outside bar area were very nice and clean with plenty of sunbeds. I didn't like the old-fashioned small single beds and the blankets and bedcovers. Maybe the hotel should offer some double beds with nice linen and quilts?
breakfast buffet was good. Pool and bar lobby area pleasant. One person at the reception (at night) insisted that we pay all in advance. I did not agree as it was contrary to our reservation and it made me angry. He was not polite. We did pay all at checkout (6 days+ parking).
The location of the hotel The rooms where small and uncomfortable, the hotel charged extra money for the use of the safe, they did not gave extra towels, they did not gave towels for the pool
indoor swimming pool, jacuzzi and sauna, a must!!! very near of the centre and sea. some people at the reception were not as friendly and helpful as we could expect
The staff was lovely, especially the bar staff who were very friendly, helpful and full of smiles. Bedroom was basic although VERY clean and the lady cleaning the room was very lovely. Shame no family room is facing the pool though.
The hotel was very central
Good location with pleasant comunal areas. The bedroom was under sized and the furniture was of a very poor quality.
Hotel stood out as being so much better than its competitiors. Breakfast was very reasonably priced
The hotel was in a good location,about 10 minutes walking from the beach.I recommend it for those who want to be far for the noisy streets which are full of discos and clubs. The fridge and tha safe were locked,so we could not use them!!! I think that these things must have been included into the price which was high enough! We were disappointed when we saw that they were locked.The hotel was noisy,one morning we woke up listening for about an hour furnitures moving and moving around and around upstairs
In terms of value for money, you don't get better than this hotel. We stayed for 3 nights and could not fault anything. Originally we had intended to have our evening meal in local restaurants but there was not much choice so used hotel buffet instead; At £10.00 per head it was ideal. We would definitely recommend this hotel.
Staff were very good,reception,dinner hall. The hotel was very clean and was a great location,we will come agian.
It's very convenient location to shops, restaurants, bars and beach, reception staff very helpful and friendly.
The staff were extremely helpful and the breakfast and dinner that we had at the hotel was good. The room was very clean and we had fresh towels and the room was cleaned everyday. The location was also excellent, extremely near to the centre but far enough away to be a peaceful stay. I would definately recommend this hotel. The jacuzzi bath that we recieved was not as impressive as the photo shown. However, the bath that we had in the room was good.
hardly any English stayed in the hotel .all information in different language not much sun by the pool
Low price for food and services provided. My credit card was blocked by credit card company after fraud attempt to take money from my account. the only place were I used my credit card during my trip to spain was hotel cleopatra. Master Card did not provide any details and I do not want to blame anybody from the staff, but this is a reality.
The friendliness of the staff and the fact that the room was quite clean and the towels were changed every day. They should not serve any kind of meal, it is really hard to find something to eat in what they offer for breakfast/lunch/dinner
the staff the climate the area just everything in general we had a lovely stay and i will recomend it to all my friends.
closeness to pedestrian and old town centre, room size, jacuzzi bath shabby furniture,thinness of walls without any sound barriers that protect from noisy neighbours especially late at night,poor buffet at dinner
A very nice hotel, with very kind staff. We got a very nice, new and spacious room. The food was varied and good. In spite of being in October we have been able to enjoy the swimming pool, especially the sun! The price quality relation is very good. Nothing.
Good entertainment hotel staff were rude and unhelpfull and the food was very poor and unless you went to eat as soon as the 2 hour slot started then there wasn,t alot of choice left
Very comfortable. With the option of reserving apartments with kitchenette. Value for money very good. With animations and lots of activities during the day.
The relation between price and quality is excellent. The location is very good, for me is perfect for visiting with children.
The hotel is far from being a 4 star. The facilities are very basic, coffee at the breakfast was impossible to drink, too many noisy Russians, the elevators as well as the hallways and the lobby look more like a sanatorium from 1970's in Russian resort than a 4 star hotel in Spain. Basically, it's just bed and breakfast stay.
Nothing! It is not 4-star hotel, at its best it may be 1-star Everything! - lwe did not get the room we booked; location is far from the sea, not 200 m as it is described on the website; there is no garden at all; food was tasteless, of poor quality, and the same every day; staff is quite unfriendly, room is outdated with shabby, broken furniture
very nice location & good service
Close to the sea and city, activities for children. We visit this hotel since 4 years. 2008 is the first year when we have seen a degradation (1. less friendly staff; 2. worse quality and variety of food; 3. cleanliness in the rooms)
location some of the ¨stuff
Convenient location. Really enjoyed the pool area. I did not find the wait staff friendly during breakfast service.
The place it's beautiful, nice view on the sea and a great avenue.... Very noisy, there a lot of nightclubs all around the hotel....we didn't sleep well
Perfect hotel, staff, location if person wants to find minus he/she always find it even in 5 star hotel) the location makes it amazing, room are big, i was in low season and it was lazy happy time, enjoy your stay wen your abroad) i would stay there forever and will do it next time
I liked the closeness to the sea best. Secondly to jogg or walk along the beaches. No internet in the rooms is poor 2010
the discount price, location, wi-fi is only downstairs, dust at the top of frames
Location of the hotel no tea/coffee making facilities
Location The reception staff were OK but not overly friendly. I was also charged an extra 5 Euros and I dont know why as I hadnt used anything extra
The position of the hotel great overlooking the beach. Road to cross.The lady who cleaned the room was very helpful and friendly. No friendly greeting at reception or breakfast room. But staff were helpful if asked. We booked a room overlooking the beach but were sent to a room facing a brick wall. This was sorted quickly.
The sea view is an absolute wonder, I just could not leave the room :) Great location on the central palm-tree boulevard along the beach. Nice rooms, good breakfast, helpful staff (Russian-speaking as well). Sea view rooms are absolutely recommended.
This is a hotel for young people, and I loved it. Everybody was nice, we had informations, and we even met new people that lived in other rooms, thing that in an other hotel doesn't happen!
the best thing about this hotel was the location :) the day reception staff was great :) especially that middle aged italian speaking woman :) i forgot her name :/ she was very very helpful... even managed to fix certain appointments for me such as bus confirmations etc... breakfast was poor... had to spend a whole day on toilet after... no aircondition in rooms... expensive internet service ( both at reception or wifi)... noisy people... one can only sleep after 5am or 6am... night staff (in particular the man with grey long hair) was totally unhelpful, ignorant and not to stay with people...
Bliskosc do plazy , ale bez widoku ! ,close to the beach ,but not view on the beach ! Uwaga !!! halasy zgielku ulicznego ,duza ilosc dyskotek !!! halas i jeszce raz halas !!!! Very noisly hotel !!!! Discos !!!!! platnosc z gory ????? down payment before ????
It was close to the centre, easy to find and was in good price. Wifi was very weak...could not join from my room.
Mmm... The balcony) Also it was not far from the beach. T Pillows first of all. There was no soap in the bathroom. We came at night (earlier for 10h - it happened) without paper with confirmation of our booking and the gay (administrator) didn't find us in the list. So we was waiting till morning comes and the other administrator will show up! ((((( She found us in 2 minutes in booking list.
Staff was very helpful , good value for money , good for young people, next to main nightlife spots , close to the beach
We had a twin room where each bed almost where a doublebed (probably 1,20 m), which is great when you're a couple. The staff was really nice and could always answer our questions. The breakfastbuffet had lots of different food, which is great. It's a lot of young people in the area - and on the hotel - that party all night. Not a problem on the hotel, but earplugs is recommended if you have a room to the street. Maybe not a hotel for people with small children (due to the partying). No minibar/fridge so you can store water and so on. Also, if you come by car, it's not easy to park right next to the hotel but there are a safe (expensive) parkinggarage nearby.
clean rooms, nice staff, good food very noisy neighbourhood, poor isolation
the location was very good. price of the hotel was also very good. the breakfast was very bad. the room was very dirty when we entered and I need 1 whole day and 10 times went to the reseption before the staff cleaned my room. also air condition did not wark and I needed one day to make them repaire it.
i enjoyed all aspects, but loved the location and the staff..the staff were brilliant not really..too much time having a good time then to thk of negative things
Very central, comfortable room and overall good value for money Breakfast was quite poor but expected in 3 star hotel
I liked the staff they were very helpful however for the money I paid I thought the hotel would be somewhat a bit better. Nonetheless although the room was very small we slept well. Very small room, no curtain in bathtub and we made a mess to have a shower, Air Condition has no controller in the room because it is switched on by the receptionist.
Excellent breakfast and services as airport transfer. Staff was pleasant and able to recommend us what we wanted. As in Spain, less knowledge of English.
Great location. Prob not ideal for the younger generation, but with the location and price - its great
Nothing Filthy uncomfortable beds, very noisy at night until 6 am, horrible breakfast
friendly staff The first room we've recieved was too small and there were bedbugs. our window opened towards the street and the noise level was very high during all hours of the day. The second room we've recieved (per our request) was better (at least it didn't have any bedbugs, thank god). The breakfasts weren't good and the dishes were dirty. The hotel itself didn't have any parking space
The hotel is very close to the centre of Lloret De Mar. The staff were of very good help with a good variety of items for breakfast. If you are travelling by car, this hotel offers a parking facility (main reason why I booked at this hotel) I stay in a twin room and room was quiet small however it was always well kept clean by the housekeepers. Also the hotel doesn't offer a daily entertainment schedule just like other close by hotels. Room did not include a minibar however when we asked for one we were given one at a small charge.
Clean friendly with entertainment and a great location near to the action and very close to the beach . Would return anytime
good value for maney, staff is very friendly and helpful, food is ok also
Location good for beach, shops, restaurant and transport. Did not need to hire a car. Noise levels very high as mostly young groups of people in hotel and surrounding hotels, plus night clubs. We had breakfast only. Coffee horrible, powdered orange juice. No fruit available, poor quality cereals with liitle choice.
acceptable level of comfort for a hotel in Lloret; interesting music entertainment on Wed; single rooms are really tiny (while doubles are fine); breakfast is poor; amex is not accepted; car parking is far from the hotel;
Hotel was very nice. Airconditioner in all rooms, nice bathroom. Hotel is situated close to beaches and center. Breakfest everyday the same, dinner each day 3 different meals.
Good location-Food was good and Cheap! The night shift receptionist didnt speak much english and wasnt nice
acceptable prices, good swimingpool food was owful
Grand Old Hotel Loud, students, 2 bus loads.
The room and location Some guests were noisy in the car park while we were there. This happened early hours of the morning
No internet, long way to the beach, rooms are unclean and completely outdated. You can find a lot of nice hotels on the beach for the same price.
The hotel was clean and tidy. Great for parking as the had ample parks.too many steps for young children down to the shops no good for strollers or prams. Beautiful outlook from pool, restaurant and ocean view rooms. Food as expected not great but not bad. Would stay again. The Lack of Internet access and poor mobile phone reception would mean it would not be a great stop for the international traveller and the room phone did not work
No fresh juces ((, poor choice for vegetarians
the hotel but not the location a lot of street noise
View, swimmingpool, classic style A loud noice player on the roof of another hotel. Always making noice to scarre birds away. Irritating!
Wonderful view of Lloret del Mar, fabulous flowers on the outside, the pool was great, breakfast was amazing with so much choice. The interior of the hotel is very relaxing and bright, and we had a garden which we could access from our room. Wonderful breezes because we are on top of a hill. And we caught the end of a great flamenco show that was put on for the guests. Very enjoyable overall. The hotel staff, for the most part, were nice, but 2 were pretty depressed and never smiled...we had 2 single beds (the twin, but I thought we booked double...) pushed together and they were not comfortable or romantic. You are also on the top of a hill which is great, but does mean a pretty steep climb up the stairs, but if you take it slow it is fine. Not for smokers ...
location of the hotel
located on the top of a hill so quiet and beautiful view, free wi-fi in the lobby, building with distinctive character located on the top of a hill so no shops or restaurant very close to the hotel and sometimes windy