Grange Rochester, London Hotels from $126

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 1,314 reviews

Location

9.7 "Terrific location."
Service

9.0 "World class service."
Vibe

5.7 "Vibe was decent."
WiFi

5.5 "Internet is average."
Comfort

5.1 "Average comfort."
Room

4.8 "Rooms are not good."
Breakfast

3.3 "Breakfast is below average."

View all review categories

Overall Rating

Based on 630 reviews

Location

9.7 "Terrific location."

10.0 "100% liked the proximity to sightseeing."

7.7 "77% liked the proximity to shopping."

10.0 "100% thought it was easy to get to the train station."

8.5 "Near to public transport, according to 85%."
Service

8.6 "Great service."

9.4 "94% found the staff to be very friendly."

9.0 "90% thought the service was very professional."
WiFi

5.7 "Internet is average."

6.7 "67% thought it was adequately priced."
Comfort

5.2 "Average comfort."

6.5 "Beds were acceptable for 65%."
Value for money

5.1 "Average value."

6.7 "67% thought it was adequately priced."
Room

4.7 "Rooms are not good."

2.7 "73% said rooms were small."

3.5 "65% complained about the bathroom."

1.1 "89% thought they were poorly maintained."

3.7 "63% criticized the small bathroom."

0.6 "Air conditioning was criticized by 94%."

0.9 "91% thought the tv was sub-standard."

4.2 "58% said the bathroom was dirty."

2.3 "For 77%, the rooms looked old."
Breakfast

3.0 "Awful breakfast."

1.4 "86% said the breakfast was too expensive."

View all review categories

Overall Rating

Based on 381 reviews

Location

9.7 "Terrific location."

9.2 "92% enjoyed the restaurants & bars nearby."

8.6 "Near to public transport, according to 86%."
Service

9.4 "World class service."

9.7 "97% found the staff to be very friendly."

7.3 "73% said the reception staff was great."

9.1 "91% thought the service was very professional."
Vibe

5.8 "Vibe was decent."
WiFi

5.2 "Internet is average."
Comfort

4.7 "Not very comfortable."

3.2 "68% said rooms were small."

0.6 "Air conditioning was criticized by 94%."
Value for money

4.3 "Value below average."

1.6 "84% said the breakfast was too expensive."
Room

4.0 "Rooms are not good."

3.2 "68% said rooms were small."

3.3 "67% complained about the bathroom."

0.6 "Air conditioning was criticized by 94%."

1.2 "88% thought they were poorly maintained."

2.5 "For 75%, the rooms looked old."
Breakfast

3.0 "Awful breakfast."

1.6 "84% said the breakfast was too expensive."

View all review categories

Overall Rating

Based on 105 reviews

Location

9.6 "Terrific location."
Service

9.1 "World class service."

9.6 "96% found the staff to be very friendly."
Cleanliness

7.8 "Good cleanliness."

7.4 "74% said rooms were clean."
Value for money

5.2 "Average value."
Room

4.9 "Rooms are not good."

3.5 "65% complained about the bathroom."

2.8 "72% said rooms were small."
Vibe

4.9 "Vibe wasn't good."
Breakfast

3.7 "Breakfast is below average."

View all review categories

Overall Rating

Based on 197 reviews

Location

9.8 "Terrific location."
Service

8.9 "Great service."

9.5 "95% found the staff to be very friendly."

7.4 "74% said the reception staff was great."
Vibe

6.1 "Vibe was decent."
WiFi

5.2 "Internet is average."

6.2 "62% thought it was adequately priced."
Value for money

5.0 "Average value."

6.2 "62% thought it was adequately priced."
Comfort

4.5 "Not very comfortable."

2.6 "74% said rooms were small."

0.9 "Air conditioning was criticized by 91%."
Room

4.2 "Rooms are not good."

2.6 "74% said rooms were small."

3.3 "67% complained about the bathroom."

1.2 "88% thought they were poorly maintained."

0.9 "Air conditioning was criticized by 91%."

1.0 "90% thought the tv was sub-standard."
Breakfast

2.9 "Awful breakfast."

View all review categories

Hotel type

Luxury Hotel

Guests recommend this as a luxury hotel.

Good to know

"Very quiet"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

6.0

review from

Staff excellent. Close to local event. Elevator out of order for repairs. No grab rails for shower. No fan in bathroom. No easy chairs. Dim lighting, not suitable for reading. Confusing and contradictory information about parking.

Reviewed Jan 2011 by Anonymous
7.3

review from

nice beds None

Reviewed Nov 2010 by Anonymous
7.2

review from

We enjoyed staying at the Grange Rochester and it is a quiet venue, close to the West End with free parking all weekend. The staff were very helpful, well groomed, cheerful and efficient. Our room was spacious and comfortable. The only problem we had was two light bulbs that did not work in our room and should have been checked by the housekeeper/chamber maid.

Reviewed Nov 2010 by Anonymous
6.7

review from

Excellent location. Room was clean and comfortable. Good size for one person. Would have been small for two. The toilet did not flush properly.

Reviewed Nov 2010 by Anonymous
7.0

review from

it was very close to the places we had to go. breakfast was not included the price and it was quite expensive for continental!

Reviewed Nov 2010 by Anonymous
4.3

review from

Location is good. The rooms are very dated. The hotel staff isn't very nice. The hotel as some sort of sad atmosphere.

Reviewed Oct 2010 by Anonymous
6.8

review from

Nice location, friendly service.

Reviewed Nov 2009 by Anonymous
7.2

review from

Staff really friendly, rooms really clean.

Reviewed Aug 2009 by Anonymous
5.2

review from

The accommodation was adequate. Service was quite poor. An iron was brought to my room and placed face down causing the water to leak everywhere. Then I had to wait an hour for coffee to be brought as there wasn't any in the room. After ringing reception three times I gave up and went to bed. The bed was so hard I wasn't able to sleep.

Reviewed Jul 2009 by Anonymous

7.3

review from

nice beds None

Reviewed Nov 2010 by Anonymous
7.2

review from

We enjoyed staying at the Grange Rochester and it is a quiet venue, close to the West End with free parking all weekend. The staff were very helpful, well groomed, cheerful and efficient. Our room was spacious and comfortable. The only problem we had was two light bulbs that did not work in our room and should have been checked by the housekeeper/chamber maid.

Reviewed Nov 2010 by Anonymous
6.7

review from

Excellent location. Room was clean and comfortable. Good size for one person. Would have been small for two. The toilet did not flush properly.

Reviewed Nov 2010 by Anonymous
7.0

review from

it was very close to the places we had to go. breakfast was not included the price and it was quite expensive for continental!

Reviewed Nov 2010 by Anonymous
6.8

review from

Nice location, friendly service.

Reviewed Nov 2009 by Anonymous
7.2

review from

Staff really friendly, rooms really clean.

Reviewed Aug 2009 by Anonymous

6.0

review from

Staff excellent. Close to local event. Elevator out of order for repairs. No grab rails for shower. No fan in bathroom. No easy chairs. Dim lighting, not suitable for reading. Confusing and contradictory information about parking.

Reviewed Jan 2011 by Anonymous
4.3

review from

Location is good. The rooms are very dated. The hotel staff isn't very nice. The hotel as some sort of sad atmosphere.

Reviewed Oct 2010 by Anonymous
5.2

review from

The accommodation was adequate. Service was quite poor. An iron was brought to my room and placed face down causing the water to leak everywhere. Then I had to wait an hour for coffee to be brought as there wasn't any in the room. After ringing reception three times I gave up and went to bed. The bed was so hard I wasn't able to sleep.

Reviewed Jul 2009 by Anonymous

Grange Rochester

$126+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews