Intercontinental Hotels London - The O2

Reviews

Pros

"Reception was very professional!Lovely staff" (in 344 reviews)

"Perfect location for the 02!" (in 140 reviews)

"Bed was comfy, breakfast was amazing!." (in 148 reviews)

Show reviews that mention

+

canary wharf

sky bar

mini bar

bar on floor

room service

river view

room view

upgraded room

complimentary upgrade

staff were very friendly

great location

breakfast was excellent

bed was so comfortable

great hotel

Excellent

Oct 2017

9.0

Location was just too remote
Excellent

Aug 2017

10.0

Thanks to hotel employees for making our stay so very enjoyable. This hotel is simply the ultimate in excellence!
Excellent

Mar 2017

9.0

Good size and cleanliness of the room

Nothing serious
Excellent

Jan 2017

10.0

Very modern and comfortable.

The a/c in the room was on heat all the time. No window that could be opened.
Excellent

Nov 2016

10.0

The rooms were extremely comfortable and modern. The staff were extremely helpful and accommodating and always went above-and-beyond. Customer experience is definitely front-and-center for them!

The only potential downside is the location. It is literally right next to a tube stop so I wouldn't even consider this a downside, but you need to take the tube to get across the Thames--don't take the stop before and try to walk like we did--you can't!
Excellent

Nov 2016

10.0

Out of all my hotel stays, this is my absolute best. The staff were all wonderful, Top /doorman and /concierge were absolutely brilliant. The rooms were cleaned 2 times a day and the spa/gym were clean. Will stay again! Truly 5 star!

Everything was absolutely perfect.
Excellent

Oct 2016

9.0

The hotel was beautiful with amazing views over the Thames and the O2. It's near to both the Emirates Cable Car and the North Greenwich Pier which both made for fun ways in to London. The staff were really helpful.

I've given the location an 8 but it depends on what you're staying for. If you're visiting the O2 this is an 11 out of 10! We were visiting London and it was a little inconvenient out of town. I'd still happily go back though!

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