Lovely modern and fancy hotel. Friendly staff, prime location. Great value for money.
5 stars
Montcalm East, Autograph Collection
151-157 City Road, London, EC1V 1JS, United Kingdom
London, United Kingdom
See location+44 203 837 3000Photos of Montcalm East, Autograph Collection
Overview
Located just a five-minute stroll from Old Street Station, M by Montcalm Shoreditch London Tech City offers guests a convenient base while in London. It provides free Wi-Fi, a gym and a swimming pool, and is within a 10-minute walk of Old Street.
A wide range of personalized services are available for guests of M by Montcalm Shoreditch London Tech City, like a concierge and 24-hour room service. Reception operates 24/7 and the friendly staff can recommend places to visit and provide other tourist information. It also offers convenient facilities for meetings and events.
Rooms at the hotel are well-appointed and offer deluxe amenities such as a rain shower. They each include an iPod docking station, a mini bar and a pillow menu.
On-site dining options include Plate Restaurant, which provides an ideal place to enjoy a meal.
London Heathrow Airport is under a 45-minute drive from the hotel, and a shuttle service is available for guests. It is also within walking distance of Moorgate, Barbican Centre and City University London.
Latest deals for Montcalm East, Autograph Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Montcalm East, Autograph Collection
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Pets not allowed
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
General
- Family rooms
- Sofa
- Soundproof rooms
- Lockers
- City view
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
Media and entertainment
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Airport shuttle (surcharge)
Fitness
- Fitness center
Reviews of Montcalm East, Autograph Collection
9.0
Wonderful
3913 verified ratings
Wonderful
2437
Very good
663
Good
393
Okay
166
Fair
127
Mediocre
45
Poor
82
Summary of reviews
Guests say
Guest reviews reflect a mix of opinions about the hotel. Many highlighted positive aspects, such as helpful staff, good room comfort, and amenities like the spa and restaurant. However, there are significant concerns regarding cleanliness and location, with multiple guests referencing the distance from the city center and issues with room conditions. Breakfast received mixed reviews, pointing to inconsistencies in quality.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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9 out of 10
2110 reviews
9.3 out of 10
11 reviews
9.8 out of 10
2 reviews
10 out of 10
1 review
8.7 out of 10
6 reviews
All reviews
Hot water went out for a entire night and day and there was no communication about it. We had to ask what was going on. An employee knocked on our room door and barged into our room randomly one day even though we had it set to DnD and I yelled to hold on. I’ve never seen anyone from hotel staff do that. Shower has no walls so the water gets everywhere in the bathroom. No one that helps with bags ...
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From the bedding the in room amenities to the communication from the hotel. This special hotel delivered everything extremely well. I love staying here and absolutely will great job everyone
The staff were very friendly and kind, plus there was complimentary glass bottles of water in the room with water fountains on each floor that provide sparkling or still to refill the bottles with. The restaurant was also delicious in addition to all the other amenities like the pool, spa, steam room, sauna, etc.
Pros (+) Room was very good. Spa was good. Breakfast was good. Staff very helpful.
Cons (-) Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.
Pros (+) The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit e...
Cons (-) The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technolog...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers on-site dining at Plate Restaurant, providing an ideal place to enjoy a meal.
What can guests expect from the hotel's rooms?
The rooms are well-appointed and offer deluxe amenities such as a rain shower, iPod docking station, mini bar, and a pillow menu.
Are there any nearby attractions worth visiting?
The hotel is within walking distance of Moorgate, Barbican Centre, and City University London, and also conveniently located near popular attractions like Tate Modern, Tower of London, and Tower Bridge.
What are guests saying about the hotel's staff?
Guests have praised the staff for being exceptionally friendly, helpful, and attentive, providing exceptional customer service and going above and beyond for guests.
What are some common amenities available at the hotel?
The hotel offers a wide range of amenities including a spa and wellness center, indoor pool, sauna, fitness center, and on-site dining options, ensuring a comfortable and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city comes highly recommended.
Take Advantage of the Spa Facilities
Guests enjoyed the spa facilities, particularly the hot tub, sauna, and indoor pool. Consider scheduling some relaxation time during your stay.
Consider Upgrading for Special Occasions
If you're celebrating a special event, consider requesting special decorations or amenities. Some guests were pleasantly surprised by the hotel's efforts to make their stay memorable.
Be Mindful of Spa Crowds
The spa area can get busy, especially on weekends. If you prefer a quieter experience, consider visiting during off-peak hours.
Check Room Amenities
While the rooms are well-appointed, some guests noted that the TVs were not smart TVs. If this is important to you, it's worth confirming the room amenities before booking.
Plan for Parking
If you're arriving by car, be aware that parking in the area around Old Street can be challenging. Consider exploring parking options in advance.
Enjoy the Little Touches
Guests appreciated the thoughtful amenities for children, such as extra bathrobes and amenity kits. These small details added to the overall positive experience.
Be Mindful of Restaurant Service
Some guests had mixed experiences with the food and service in the on-site restaurant. Consider exploring nearby dining options for a variety of choices.
Be Prepared for Crowded Spa Times
Some guests found the spa area to be crowded, particularly the pool. If you prefer a more serene experience, plan your spa visit accordingly.
Check for Special Offers
Some guests received complimentary upgrades and special touches for occasions. It might be worth inquiring about any current promotions or offers when booking your stay.
Location
151-157 City Road, London, EC1V 1JS
What's nearby
- Tate Modern1.5 mi
- Tower of London1.5 mi
- Tower Bridge1.7 mi
- Somerset House1.7 mi
- British Museum1.7 mi
- Southbank Centre1.9 mi
- National Gallery2.1 mi
- London Eye2.1 mi
- Piccadilly Circus2.3 mi
- Westminster Bridge2.3 mi
- Big Ben2.4 mi
- Churchill War Rooms2.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Montcalm East, Autograph Collection
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $404 |
Average price (weekend night) | $321 |
When to book a room at Montcalm East, Autograph Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Montcalm East, Autograph Collection
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Value for money | 8.5 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | London City |
Distance to airport | 6.2 mi |