Basics
Dining
Accessibility and suitability
Services and conveniences
Bathroom
General
Health and safety
Pool and spa
Media and entertainment
Laundry
Bedroom
Family friendly
Fitness
Workspace
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The hotel offers a lovely breakfast with a great selection and plenty of fruit choices. Guests have also mentioned that the breakfast is amazing with special pork sausages and a variety of options.
How is the hotel's customer service?
The staff at the hotel are extremely friendly, helpful, and always there to assist you. They have been described as very accommodating and attentive to guests' needs.
Are the beds comfortable at the hotel?
Guests have praised the hotel for its comfortable and spacious beds, with one guest specifically mentioning that the bed was amazing and the bedding was comfortable and nicely decorated.
What are the hotel's spa and wellness facilities like?
The hotel's spa and wellness facilities have been described as superb, with a beautiful room, excellent staff, and a great location. However, some guests have mentioned that the spa facilities had a bad smell and felt unclean and unkept.
How efficient is the hotel's service when it comes to fixing issues?
The hotel has been commended for its efficient service in addressing issues. For example, when a guest reported faulty air conditioning, the hotel facilities were sent to fix it within 5 minutes of the report.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Upgrade
Some guests received unexpected room upgrades, so consider inquiring about this option for a more luxurious experience.
Consider Nearby Attractions
The hotel is conveniently located near several attractions such as the British Museum, Somerset House, and the National Gallery, making it a great choice for sightseeing.
Check Room Cleanliness
While some guests found the rooms clean and comfortable, others reported issues with cleanliness, so it's advisable to check the room upon arrival and address any concerns with the staff.
Explore the Spa Facilities
The hotel offers a beautiful spa with a big pool, which was highly praised by some guests, providing a relaxing retreat during your stay.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances from neighboring rooms, so light sleepers may want to consider this when booking.
Take Advantage of the Location
The hotel's central location near Holborn Station on the Central Line makes commuting around London convenient, allowing for easy exploration of the city.
Consider Room Amenities
Guests appreciated the comfortable beds, spacious rooms, and vibrant bar with nice cocktails, but some noted issues with bathroom size and functionality, so it's worth considering these aspects when booking.
Verify Room Details
Some guests encountered discrepancies between the room they booked and the room they received, so it's advisable to double-check room details and ensure they align with your expectations.
Enjoy the Breakfast
Many guests praised the hotel's breakfast, so be sure to take advantage of this offering during your stay.
Address Any Concerns Promptly
If you encounter any issues during your stay, such as cleanliness or maintenance concerns, don't hesitate to bring them to the attention of the staff for prompt resolution.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | September | $387 | $403 |
Cheapest month to stay with an average 25% drop in price. | Most expensive month to stay with an average 105% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.0 | 1.4 mi | London City | 7.4 mi |