Guest reviews
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Overall Rating
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9.8 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 9.1 "Near to public transport , according to 91%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 8.8 "Easily accessible by car , said 88%." -
8.3 "Great service."9.2 "92% found the
staff to be very friendly ." -
6.7 "Average comfort."5.7 "
Beds were acceptable for 57%." 6.5 "For only 65%, thenoise level was all right ." -
5.9 "Rooms are ok."5.7 "
Beds were acceptable for 57%." 5.0 "50% thought theminibar was ok ." -
5.5 "Internet is average."
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4.4 "Vibe wasn't good."1.5 "85%
criticized the unstylish hotel ." -
4.1 "Breakfast is below average."1.0 "90% said the
breakfast was too expensive ." -
3.9 "Value below average."1.0 "90% said the
breakfast was too expensive ." -
1.1 "Bar is disappointing."
Overall Rating
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9.8 "Terrific location."9.2 "
Near to public transport , according to 92%." 9.3 "Easily accessible by car , said 93%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%liked the proximity to sightseeing ." -
8.6 "Great service."
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7.0 "High comfort."6.2 "
Beds were acceptable for 62%." 6.7 "For only 67%, thenoise level was all right ." -
6.5 "Rooms are ok."6.2 "
Beds were acceptable for 62%." -
5.1 "Internet is average."
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4.4 "Vibe wasn't good."1.4 "86%
criticized the unstylish hotel ." -
4.0 "Breakfast is below average."1.1 "89% said the
breakfast was too expensive ." -
3.9 "Value below average."1.1 "89% said the
breakfast was too expensive ."
Overall Rating
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9.9 "Terrific location."
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8.3 "Great service."9.1 "91% found the
staff to be very friendly ." -
6.7 "Average comfort."5.5 "
Beds were acceptable for 55%." 6.6 "For only 66%, thenoise level was all right ." -
6.5 "Rooms are ok."5.5 "
Beds were acceptable for 55%." -
5.5 "Internet is average."
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4.7 "Vibe wasn't good."2.1 "79%
criticized the unstylish hotel ." -
4.1 "Value below average."1.0 "90% said the
breakfast was too expensive ." -
3.8 "Breakfast is below average."1.0 "90% said the
breakfast was too expensive ."
Overall Rating
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9.9 "Terrific location."
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8.5 "Great service."9.3 "93% found the
staff to be very friendly ." -
6.3 "Average comfort."6.3 "For only 63%, the
noise level was all right ." 5.9 "Beds were acceptable for 59%." -
5.9 "Rooms are ok."5.9 "
Beds were acceptable for 59%." -
5.2 "Internet is average."
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4.7 "Vibe wasn't good."
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4.4 "Value below average."
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4.1 "Breakfast is below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.7review from
To sleep there beside the noise from the street in the morning. Small room size. Half of the room shown on photos on booking.com. Noisy street in the morning on business days. No rooms available on the yard side despite booking two months in advance with proper note on this regard in booking form. The hotel just didn't pay attention to this note.
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6.3review from
A group of 8 of us booked this hotel due to the good reviews and location for a birthday celebration to watch Jersey Boys. Check in was punctual and polite. Emailed the hotel the day before requesting rooms looking over the gardens, which was granted. No hot water the next day due to boiler problem but staff very apologetic and free breakfast offered. Cannot fault the stay and will stay here again.
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6.0review from
Location was excellent, not even 5 minutes walk from The British Museum; Russell Street & Tottenham Court Road tube stations were very close. Not a reflection on the hotel, but the area was quite noisy - although it was a Saturday night - people walking past in the early hours talking really loudly and service vehicles collecting bottles very early in the morning. However it wouldn't stop me staying here again - even though I do think the room rate was quite expensive with no breakfast included.
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6.3review from
they helped me to get information about train times and flight confirmations they also upgraded me for the same price because a room looking onto the quieter part was available. All staff were polite and helpful. I don't like sleeping in a room in the basement. I like to have fresh air at night and open the window but for safety reasons I didn't. The room and the corridor outside sometimes smelt damp.
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5.7review from
easy reach of the west end and shows the rooms showen on booking.com are Not the rooms allocated they are at least half the size and very small
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6.0review from
Clean with good decor Strange and strong smell towards the room (sort of like damp!) Breakfast £20+ is a discgrace - that has to be 1000% mark up!!!
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6.4review from
I liked the room very much and the bathroom was wonderful! I was so surprised! I also liked that I got the newspaper at the door.
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6.8review from
Very friendly and knowledgable staff on reception. Excellent location for shopping and site seeing. I did find the rooms very warm. Did not take breakfast so cannot comment on the food.
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5.6review from
The room was very spacious with the facilities expected of such a hotel. The staff were very friendly £46 for 2 breakfasts is over the top
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5.6review from
The friendly staff, location of hotel The rooms were very small, fine for a weekend but for a longer stay claustrofobic. And it was hard to understand why we had to stand in line very long for everything at the frontdesk, while there were three persons behind it, but only one who seemed to know what had to be done
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4.7review from
To sleep there beside the noise from the street in the morning. Small room size. Half of the room shown on photos on booking.com. Noisy street in the morning on business days. No rooms available on the yard side despite booking two months in advance with proper note on this regard in booking form. The hotel just didn't pay attention to this note.
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6.3review from
A group of 8 of us booked this hotel due to the good reviews and location for a birthday celebration to watch Jersey Boys. Check in was punctual and polite. Emailed the hotel the day before requesting rooms looking over the gardens, which was granted. No hot water the next day due to boiler problem but staff very apologetic and free breakfast offered. Cannot fault the stay and will stay here again.
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6.0review from
Location was excellent, not even 5 minutes walk from The British Museum; Russell Street & Tottenham Court Road tube stations were very close. Not a reflection on the hotel, but the area was quite noisy - although it was a Saturday night - people walking past in the early hours talking really loudly and service vehicles collecting bottles very early in the morning. However it wouldn't stop me staying here again - even though I do think the room rate was quite expensive with no breakfast included.
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6.3review from
they helped me to get information about train times and flight confirmations they also upgraded me for the same price because a room looking onto the quieter part was available. All staff were polite and helpful. I don't like sleeping in a room in the basement. I like to have fresh air at night and open the window but for safety reasons I didn't. The room and the corridor outside sometimes smelt damp.
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5.7review from
easy reach of the west end and shows the rooms showen on booking.com are Not the rooms allocated they are at least half the size and very small
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6.0review from
Clean with good decor Strange and strong smell towards the room (sort of like damp!) Breakfast £20+ is a discgrace - that has to be 1000% mark up!!!
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6.4review from
I liked the room very much and the bathroom was wonderful! I was so surprised! I also liked that I got the newspaper at the door.
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5.6review from
The room was very spacious with the facilities expected of such a hotel. The staff were very friendly £46 for 2 breakfasts is over the top
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5.6review from
The friendly staff, location of hotel The rooms were very small, fine for a weekend but for a longer stay claustrofobic. And it was hard to understand why we had to stand in line very long for everything at the frontdesk, while there were three persons behind it, but only one who seemed to know what had to be done
