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|Distance to city center||0.5 mi|
Time of year
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|bed was very uncomfortable||in 185 reviews|
|comfortable bed||in 214 reviews|
|executive room||in 41 reviews|
|free upgrade||in 41 reviews|
|good breakfast||in 344 reviews|
|great location||in 399 reviews|
|hotel room||in 454 reviews|
|london eye||in 76 reviews|
|modern hotel||in 382 reviews|
|natural light||in 12 reviews|
|near waterloo||in 16 reviews|
|room was lovely||in 440 reviews|
|room with a view||in 101 reviews|
|sliding door||in 46 reviews|
|staff were very friendly||in 521 reviews|
|steam room||in 37 reviews|
|swimming pool||in 117 reviews|
|tube station||in 204 reviews|
Lovely family friendly hotel, great facilities, bonus of a pool too. Clean rooms and lovely concierge team.
The Guest Relations Team is on top of their game. I received a personalized note and treats for my special stay. Thank you! The front desk staff were pleasant, the servers and host at breakfast were exceptionally kind, professional and efficient. The Lobby has the most wonderful scent that I long to smell again. The rooms were to my liking. No nasty carpets and with clean white bedding. The bathroom was also great. Minimal but very nicely designed. I also liked closet and drawer space in the studio room. Smart move to not have a porous fabric couch with so many different guests. Cleanliness expectations were all met! They serve a very good breakfast with the most wonderful fresh juices that I long for. Oh those croissants too! Something for everyone. Nice place to try a traditional english breakfast or make your own creations. The Executive lounge had warm food bites that varied from day to day. Also a variety of beverages. The Location? The hotel is literally across the street from a tube station (Lambeth) that can take you or connect to anywhere. Plenty of public transport buses will take you back to the hotel for overground sightseeing. I just looked for any bus that said Waterloo and was on my way. Waterloo is a huge tube and bus hub which close to the hotel. You are also in walking distance of so many great attractions.(London Eye. Parliament, "Big Ben", Southbank). Restaurants and convenience stores all around but it's not a noisy area. For the price and level of accommodations you get at this hotel, especially in high season! It is hard to beat. You have effortless access to London staying here. I would stay again and recommend the hotel to friends and family.
The room air con. Etc.
The cooked breakfast. Scrambled eggs was horrible. Didn't rpovide tray or any help taking food to the terrace
Location in general, very close to tube station, walking distance to Westminster Bridge. The hotel is modern, nicely decorated, the rooms also are very nice. The staff was great, very helpful. Lot of tv channels for kids. Small shops opened till late around the hotel, also pubs.
The studio was facing the Waterloo station, very noisy with all the train traffic. The breakfast was dull, not very diverse, no packed yoghurts (only as a bulk), very little fruits to none, running out of good bread (the bagguete). The breakfast facility was also a problem, crowded, no windows, smelly some time. The restaurant is ok to have breakfast but is closing 10am to get ready for lunch. There is instead one facility for breakfast for families with kids.
The size of the room was good. The hotel facilities were ok too.
There was one staff member who was incredibly rude called Ana on the check in desk. Our room service took over an hour. The food was adequate and the kids were exhausted buy the time it arrived. They lost our bag as they hadn’t tagged it (it was later found) and the room wasn’t clean (very dusty in places). The breakfast in the kids area was shockingly bad. Very slow to replenish and when I finally complained they told me they were closing an hour earlier as they had the room booked out for a meeting... it was honestly terrible. The lack of communication and care for those already in the hotel was somewhat lacking...
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
based on 12,334 reviews
Things to Know
- Nice building
- Close to public transport
- Modern Hotel
Policies vary by room type and provider.
Reviews about Park Plaza London Waterloo
Most Popular Landmarks
- Westminster Bridge 0.4 mi
- London Eye 0.4 mi
- Palace of Westminster 0.5 mi
- Big Ben 0.5 mi
- Southbank Centre 0.5 mi
- Westminster Abbey 0.6 mi
About the Neighborhood
Lambeth is known for: laid-back, classic pub culture, brutalist architectureMore
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|London City||7 mi|
|London Heathrow||14.9 mi|
|London Charing Cross||0.8 mi|